VidyoConnect Status
Published by Vidyo Inc. on 2023-12-06 VidyoConnect™ is an enterprise meeting solution for team collaboration.
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connected and engaged on-the-go.
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problems reported in the last 24 hours
Reported Issues: 5 Comments
By Brian Pearce 1 year ago
Crashes, missed doc appointment. Won't connect. No error message, no help or clues. Android app
By Carol Miller 1 year ago
I can hear them but they can't hear me and no my mic is not muted
By Nicholas Gariaeff 2 years ago
Trying to get ready for a medical video conference. Picture works. The microphone Test seems to work. The ringer seems to work. The sound test does not give sound
By Ronald Kent 2 years ago
I updated my app and now it crashes. So My wife uses vidyoconnect to visit her doctor. She tried on her phone and it stated she had a low battery but her battery was 80%.
By Tara Schoepke 2 years ago
Using windows laptop, I get the message "Unable to join the conference. An error occurred while joining the conference. Please try again or contact administrator." No indication of the problem. Error handling on this app is inadequate, at least give me an error code. Then I couldn't get it to work on my phone, because it wanted 435 MB free space. I deleted some apps to make room for it, and it turns out it needed only 43.5 MB of space! WHAT!!! After I deleted all of those apps! Please fix this. I almost missed out on my doctor's telehealth appointment.
Common dislikes about VidyoConnect app
Cons
- Not compatible with iPad Air (4th generation)
- Error messages when trying to access video link
- No online help
- Prompts for userid/password even when intended to be guest
- Dysfunctional and frustrating
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Common VidyoConnect Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot VidyoConnect app on iOS and Android devices. Solve all VidyoConnect app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vidyo Inc., developers of VidyoConnect.
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Contact e-Mail: [email protected]
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Developer: Enghouse Vidyo
E-Mail: [email protected]
Website: Visit VidyoConnect Website
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Developer: Enghouse Vidyo
E-Mail: [email protected]
Website: Visit Enghouse Vidyo Website
The Operator of each Vidyo system to which this application connects may collect meeting usage data and personal information, such as your screen name, email address and IP address, from the application when it connects to such system, which will be subject to any terms of services, privacy policy and/or similar provisions of such Operator. You consent to receive communications, updates, and upgrades from Vidyo for this application or from the operator of any Vidyo system to which this application connects (an "Operator"). You acknowledge that this application may require access to your camera and/or contacts in order to function properly. With a powerful and intuitive user experience from your iPhone or iPad, this app delivers the reliability, ease-of-use and rich features needed for productive face-to-face video meetings. The this app app requires a paid this app subscription to VidyoCloud or an on-premises deployment of VidyoConferencing™ in order to enjoy the full capabilities of VidyoConnect . By installing this application, you acknowledge that you have read and understood this description. If you need assistance with removing this application, please contact support@vidyo. com. You can withdraw your consent at any time by uninstalling this application. IF YOU ARE UNSURE ABOUT YOUR COMPANY’S SUBSCRIPTION TO this app OR DEPLOYMENT OF VidyoConferencing, PLEASE CONTACT YOUR IT DEPARTMENT. this app™ is an enterprise meeting solution for team collaboration. Stay connected and engaged on-the-go.
