Contact VidyoConnect Support
Published by Vidyo Inc. on 2023-12-06 About: VidyoConnect™ is an enterprise meeting solution for team collaboration.
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How to Contact VidyoConnect Customer Service/Support
Listed below are our top recommendations on how to get in contact with VidyoConnect. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact VidyoConnect. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vidyo Inc.
Verified email
Contact e-Mail: [email protected]
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Developer: Enghouse Vidyo
E-Mail: [email protected]
Website: Visit VidyoConnect Website
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Developer: Enghouse Vidyo
E-Mail: [email protected]
Website: Visit Enghouse Vidyo Website
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Reported Issues: 3 Comments
By Carding504
Missed doctor video appointment
I could not get this app to work at all on my iPad Air (4th generation). I tried repeatedly to access the video link for my doctor’s appointment but I kept getting an error message. So frustrating and needlessly stressful. I was lucky that my doctor was able to later fit me in for a phone visit instead of having to reschedule for another day.
By jmf301
Cannot use it on iPad Pro
I could not get it to work on iPad Pro (under iPadOS 12). Just see a small square with photo of myself, cryptic control icons below, no online help, and may prompt for userid/password even when intended to be guest. I'm deleting this frustrating dysfunctional app. It deserves ZERO stars. Wish organizations & businesses would all use Zoom or Google Meeting which work.
By WTRP600
3x failed to login to 3 different doctors
My mom is 87 years old. We’ve been denied access three times from three different virtual sessions. The problem is always logging in prior to scheduled session. The instructions say you can connect up to 15 mins before scheduled appointment but using both an iPhone and an iPad we got error messages. The only time it works is if doctors side gets there first and opens the room. If the software requires doctors to open the room then the hospital system and the provider of this technology need to change its user instructions
Have a Problem with VidyoConnect? Report Issue
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Why should I report an Issue with VidyoConnect?
- Pulling issues faced by users like you is a good way to draw attention of VidyoConnect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a VidyoConnect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VidyoConnect.
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