Octopus Energy Reviews

by Frustrated Dad Of Two

Every time, as soon as you log in.

by ThabaNchu

Just downloaded OctopusEnergy and wow what a terrible app it is. Unable to hide the keyboard, which hides stuff. Can’t get it beyond the login splash screen. Assume the was tested????

by Kisten Kate

Everytime I try to log in, it immediately logs me back out

by Botanic Bleu

I cannot find a way to sign out if my account using this new version of OctopusEnergy . This is a major security issue because my information is available whenever OctopusEnergy is opened. There is no way I can find to require logging in once the new app is downloaded.
I searched my iPhone settings, and I do not have automatic fill in passwords selected.
Even so, there is no visible way to sign out of my account.

by Ranko6661234

The new display for half hourly pricing is much harder to read and use. Adding pound sign and four decimal places is a waste of space and makes the numbers much harder to read. The graph takes up a lot of space but adds very little value. Go back to old format.

by Markp17

Full of bugs and missing features and links since update. April 2 update to review.
Link to bills is missing
Where has the convert points to pennies gone?
Usage section is awful.
All in all a terrible app when it doesn’t crash.

by Subbuguru24

OctopusEnergy always says we have logged you out for security reasons each time we try to log in.

We are new customers and need OctopusEnergy to work so that we can get intelligent octopus discount, if not rates will increase, very disappointing

by MAH113

OctopusEnergy crashes almost every day. I’ve tried uninstalling and reinstalling but it still crashes. It’s more of a pain than a convenience!!!

by Tdswanbeck

There’s no link to add my devices. I’ve looked everywhere. How am I supposed to save money if I don’t have the link to connect my device?

by Dddddaniels

Told I need app to get discounts. Downloaded and it won’t stay open for more than a half second.

by Matty - App

When I moved out of my house I had an account credit. It has been over 3 months and Octopus has still not refunded my account credit. I have sent multiple emails and phone calls and they still haven’t returned the money I am owed.