SC - Dominion Energy Reviews

SC - Dominion Energy Reviews

Published by on 2019-10-30

🏷️ About: With the Dominion Energy South Carolina app, signing in is faster and easier than ever by taking advantage of fingerprint or facial recognition on your smartphone to access your online account. You'll also find a variety of billing and payment options that make doing business with us fast and easy.


       


Overall Customer Experience 😎


πŸ‘ΏπŸ€¬πŸ˜  Negative experience
70.2%

πŸ™„πŸ’…πŸ«₯ Neutral
16.0%

πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
13.8%

~ from Justuseapp.com NLP analysis of 33 combined software reviews.



Read 13 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

3.5 out of 5

Why SC-Only? No NC? It's 2019, not 1989

2024-11-17

So, how is it that every other utility I have has an app - regardless of where I live. Duke Energy, my wireless, my internet, my water - they all do.

But nothing for any Dominion location other than this app - even though you do business in eight states. So can I monitor my usage, on a day-to-day basis, to look for patterns & savings, like I do w Duke? Nope. Can I see your products & promotions by telling Siri to open your app, like I can with Duke? Nope. Can I use TouchID or FaceID to see my account info and give you money/pay my bill, like I can with Duke? Nope. Can I get app-based alerts, like I can with Duke? Nope.

So do I have anywhere near as much confidence in Dominion's technical abilities as I do with Duke? Not even close.

Seriously - you're even a non-this app company; why the specificity to only 12.5% of the states you serve? Unacceptable.

Poor service and support

2024-11-17

All the reviews on SC suggest the same primary issue: lack of support outside of this app via an app.

What is more troubling is the lack of response to the reviews. Even a google search shows no statements or reaction on this topic.

At least acknowledge these reviews are seen, even if you don’t intend to deliver apps for the other states!

Home owner of rental, overseas

2024-11-17

Downloaded this in hopes that it would work overseas so I can get the power turned back on for my new renter. The website is geo-locked and apparently SC is too. Please fix for military families like mine. Thanks.

App Doesn’t Work

2024-11-17

When launching app says β€œMake sure that WiFi or mobile data is turned on.” Both are but app will not do anything.

Only works in South Car

2024-11-17

REALLY?!?!? If you have the ability to buy out my old gas company, you should at least have the technical support to add more accounts to your app. Unprofessional.

Blank screen

2024-11-17

Downloaded multiple times and all I get is a blank screen. Wasted 30 minutes out of my life.

Virginia

2024-11-17

When will we see SC for Virginia. We would like to use mobile app also

Useless app

2024-11-17

Do. Not. Download. SC. It is useless. Go to the website. Save yourself some time and data. ALL THIS IS IS A WEB PORTAL

Need app for VA customers

2024-11-17

When can we expect to see our app?

Why only South Carolina

2024-11-17

Why does SC only work in South Carolina and not the other states you serve?

Please, add NC

2024-11-17

Please, add NC capability; is bizarre you’d go live with an app for one state you’re the service provider for many.

So Convenient & Easy to Use!

2024-11-17

Nicely done.

Awesome app!!!

2024-11-17

Extremely awesome application. Very good.



Is SC Safe? πŸ€—πŸ™


No. SC - Dominion Energy does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 33 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for SC Is 16.5/100.


Is SC Legit? πŸ’―


No. SC - Dominion Energy does not seem legit based on our analysis. This conclusion was arrived at by running over 33 SC - Dominion Energy User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for SC Is 35.5/100..


Is SC - Dominion Energy not working? 🚨


SC - Dominion Energy works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with SC - Dominion Energy? Post a Review




Features

With the Dominion Energy South Carolina app, signing in is faster and easier than ever by taking advantage of fingerprint or facial recognition on your smartphone to access your online account.

You'll also find a variety of billing and payment options that make doing business with us fast and easy.

Sign up for budget billing, paperless billing, or auto-draft in just minutes.

  Customer Service/Support
Developer:
Dominion