π·οΈ About:
With the Dominion Energy South Carolina app, signing in is faster and easier than ever by taking advantage of fingerprint or facial recognition on your smartphone to access your online account. You'll also find a variety of billing and payment options that make doing business with us fast and easy.
Read 13 Customer Service Reviews πΏπ€¬π‘π π’π€
3.5 out of 5
Why SC-Only? No NC? It's 2019, not 1989
2024-11-17
by Twicker
So, how is it that every other utility I have has an app - regardless of where I live. Duke Energy, my wireless, my internet, my water - they all do.
But nothing for any Dominion location other than this app - even though you do business in eight states. So can I monitor my usage, on a day-to-day basis, to look for patterns & savings, like I do w Duke? Nope. Can I see your products & promotions by telling Siri to open your app, like I can with Duke? Nope. Can I use TouchID or FaceID to see my account info and give you money/pay my bill, like I can with Duke? Nope. Can I get app-based alerts, like I can with Duke? Nope.
So do I have anywhere near as much confidence in Dominion's technical abilities as I do with Duke? Not even close.
Seriously - you're even a non-this app company; why the specificity to only 12.5% of the states you serve? Unacceptable.
Poor service and support
2024-11-17
by Ercable
All the reviews on SC suggest the same primary issue: lack of support outside of this app via an app.
What is more troubling is the lack of response to the reviews. Even a google search shows no statements or reaction on this topic.
At least acknowledge these reviews are seen, even if you donβt intend to deliver apps for the other states!
Home owner of rental, overseas
2024-11-17
by Shebelbs
Downloaded this in hopes that it would work overseas so I can get the power turned back on for my new renter. The website is geo-locked and apparently SC is too. Please fix for military families like mine. Thanks.
App Doesnβt Work
2024-11-17
by Jt57summerville
When launching app says βMake sure that WiFi or mobile data is turned on.β Both are but app will not do anything.
REALLY?!?!? If you have the ability to buy out my old gas company, you should at least have the technical support to add more accounts to your app. Unprofessional.
Blank screen
2024-11-17
by Electrfied
Downloaded multiple times and all I get is a blank screen. Wasted 30 minutes out of my life.
Virginia
2024-11-17
by Mad4818
When will we see SC for Virginia. We would like to use mobile app also
Useless app
2024-11-17
by HULUBOOO
Do. Not. Download. SC. It is useless. Go to the website. Save yourself some time and data. ALL THIS IS IS A WEB PORTAL
Why does SC only work in South Carolina and not the other states you serve?
Please, add NC
2024-11-17
by No App NC
Please, add NC capability; is bizarre youβd go live with an app for one state youβre the service provider for many.
So Convenient & Easy to Use!
2024-11-17
by SoCar Cust
Nicely done.
Awesome app!!!
2024-11-17
by Jgjgfcg
Extremely awesome application. Very good.
Is SC Safe? π€π
No. SC - Dominion Energy does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 33 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for SC Is 16.5/100.
Is SC Legit? π―
No. SC - Dominion Energy does not seem legit based on our analysis. This conclusion was arrived at by running over 33 SC - Dominion Energy User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for SC Is 35.5/100..
SC - Dominion Energy works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with SC - Dominion Energy? Post a Review
Features
With the Dominion Energy South Carolina app, signing in is faster and easier than ever by taking advantage of fingerprint or facial recognition on your smartphone to access your online account.
You'll also find a variety of billing and payment options that make doing business with us fast and easy.
Sign up for budget billing, paperless billing, or auto-draft in just minutes.