Hik-Connect Status
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problems reported in the last 24 hours
Summary of Hik-Connect Problems 😠👌🔥
- Account vanishes as soon as you log in.
- Update made all cameras automatically display as Basic.
- System crashes often.
- Company's Tech Support only works bankers hours 9-5.
214 Reported Issues: 😵🆘🛟🚨📢
App only shows white screen for half a second when opened and closes immediately. Broken. Any fixes?
Hik connect no longer loads up, just flashing then disappears. was fine yesterday this morning stopped. tried everything uninstall , latest app etc. android 12 on asus phone
Hik connect for android. After last update just opens and crashes out. Tried uninstalling and reinstalling, resetting the phone, all no good. Need The app every day, please advise
Hi My hik-connect app not opening, after a android phone update. Please help
The app is crashing on Android
My hik conect app not open When i open the app its close automatic and error Something went wrong withe hik conect app. Many time i uninstal app and download form google but still its happan What can i do ?
Having the same issue the app fails to start and when uninstall and reinstalling still won't fix. Can anyone advise of a fix?
App not working, seems to flash for a second then disappears. Have uninstalled and reinstalled but still the same......what is the problem and how do I fix it?
App crashes immediately after starting for milliseconds, tried restart tried uninstalli g and re install still doesnt work. Developers must take action ASAP.
Hik connect app not opening and crashed immediately after opening...i see many users have same problems What's solution for this error?
As per all the other comments, the app keeps on crashing. I use it almost every day so when are you going to fix thus bug?
Hik Connect App stopped working on Android. Tried uninstalling and re-installing I had armed the AX Pro before the app stopped working. Now cannot disarm the alarm even though Connect Pro App. Says failed to disarm.
Same issue, app won't start, immediately crashes/stops after start, Pixel 4a. I can only use HiLook with local connection, but only live view, playback, no notifications on alarms.
same here. Pixel 5. latest security and play system update.
App opens then shuts it's self down, restarted phone and re installed app still not work. Any way of fixing this?
Since Saturday 06-Aug-22, the app seems to have stopped working. I cannot view my cameras on my mobile. it states 'The device network is unstable' the pictures are frozen at the last time they were viewed. it seems many people are having he same issue. it there any software update coming for this?
Android up to date device, now will not open, seems to "flash" for a second but immediately close. Seems to be since last update. Partner has same phone but has not updated app and still works fine. I have uninstalled and reinstalled many times, clearing cache and data, restarting devices - nothing works.
Since I updated the app doesn't work, I can't open.
Same here not working on pixel
Same here not working on pixel
2 days ago app kept crashing. Opens for a split sec. then crashes. Tried uninstalling and reinstalling, clearing cache. Nothing seems to help. Waiting for an app update to resolve this or so.e guidance. Android 12 Pixel 6
crashes instantly, reinstall didnt help
Hikconnect - won't load after numerous attempts to reinstall etc
App opens then shuts it's self down, restarted phone and re installed app still not work. Any way of fixing this?
HIK CONNECT IS NOT WORKING SINCE MORNING. IT IS ONLY FLASHING FOR A SECOND. TRIED EVERYTHING BUT STILL THE SAME ISSUE .
App opens for a spilt second Tried deleting and reinstalling and restarting phone still nothing Pixel 6
Same for me, open the app and it just closes. Cleared app cache and app data. Uninstalled and reinstalled but still won't work.
Android up to date device, now will not open, seems to "flash" for a second but immediately close. Seems to be since last update. Partner has same phone but has not updated app and hers still works fine. I have uninstalled and reinstalled many times, clearing cache and data, restarting devices - nothing works.
App stopped working yesterday. opens for a split second then closes. uninstalled and reinstalled, no help. Installed older version as well. no cameras is a big issue. any resolution to this? using a Pixel 6.
Since the update, I cannot open the app
Have a Problem with Hik-Connect - for End user? Report Issue
Common Hik-Connect Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Hik-Connect app on iOS and Android devices. Solve all Hik-Connect app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hangzhou Hikvision Digital Technology Co., Ltd., developers of Hik-Connect.
All you need to do is creating an account and adding device into the account, then you can enjoy the real-time video from cameras on a global scale. The Hik-connect app is designed to work with Hikvision series DVRs, NVRs and IP cameras which support Cloud P2P function. It also allows you to play back recorded video to search every milestone of your life. It allows you to live view your cameras remotely. When motion detection alarm of your device triggered, you can get an instant message notification from Hik-connect app.
