Brother Status

Last Updated on 2025-03-12 by Brother Industries, LTD.

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⚠️ Most reported problems ⚠️

Crashes

66.7%

Connection

33.3%

24 hour clock ⏰

- Unable to print pics off the internet

- Unable to connect Brother HL –2170W printer

Common Brother Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Brother network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Brother App
1. On android, goto Settings » Brother » click [Force Stop]

Clear Brother App Cache and Data:
1. On android, goto Settings » Apps » Brother » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Brother.

On android, goto Settings » Apps or Manage Apps tab.
Click Brother » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Brother » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Brother

Contact e-Mail: mobile-apps-id@brother.com

E-Mail: Feedback-mobile-apps-ps-mc@brother.com

Website: 🌍 Visit Brother Website

Privacy Policy: https://www.brother.com/privacy/device/index.htm

Developer: Brother Industries, Ltd.

Mar 23, 2025, 09:48 AM
a user from Paris, France reported problems with Brother : Connection
Mar 20, 2025, 03:18 PM
a user from Bielefeld, Germany reported problems with Brother : Crashes
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