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Cync (the new name of C Status


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⚠️ Most reported problems ⚠️

Crashes
35.7%

Something else
21.4%

Connection
14.3%

Login
14.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Cync (the new name of C Problems 😠👌🔥

- Firmware failed to update on first try

- Difficult to keep connected

- Nightmare to reconnect if wifi goes down

- Requires a hub to function on WiFi with Google

  3 Reported Issues: 😵🆘🛟🚨📢

Edward P. Gary
2023-12-20

Cync app is down. Tried on my phone and my wife's, the controls are going nuts and the app then freezes.

Anonymous
2023-07-13

Cync app is frozen on set up new Home Screen. Uninstall, reinstall brings me back to original problem. I basically have have smart lights with no way to use them.

Ed Ginter
2022-03-25

My cync app intermittently looses connection with my devices. This happens while my wifi is operating fine. I do have 13 devices. I also have 4Motion switches. I had to remove 2 of them because they seemed to be interfering with each other. Thanks

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Common Cync (the new name of C Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GE Lighting, Inc., developers of Cync (the new name of C.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Cync (the new name of C Website

Privacy Policy: https://www.gelighting.com/m/privacy-policy

Developer: GE Lighting - A Savant Company




About this app

Example: In your “Kitchen” room, separate “Island Fixtures” from “Ceiling Fan” for individual or paired control. • Connect to your products faster than ever before and get a much more reliable connection compared to the C by GE app. • Set the perfect sleeping scene with one touch by pairing smart bulbs, smart plugs, and more. • Add our Indoor Smart Camera to your entryway to make sure your kids got home from school safely. • Keep your current C by GE products and connect them seamlessly with Cync products. • With our Outdoor Smart Plug, you can turn on your outdoor holiday display with one touch from the comfort of your home.  Change CyncthenewnameofC interface to dark for easier viewing—especially late at night. • Take a picture of your lights and experiment with colors and brightness from your smart phone—from a different room or away from home. • Add RGB values to match your light color with your paint or décor. • Use the double color wheel to pinpoint the perfect color for your space. • Add products to a group within a room to give you more control of your devices without creating new rooms in CyncthenewnameofC .  The all-new Cync App, powered by Savant, was thoughtfully designed to give you the best smart home experience possible. • Add photos of your devices and rooms for easy identification and a more personal experience. • It’s back.  Control Cync and C by GE products with one game-changing app, powered by Savant—featuring a user-friendly home screen and navigation and a more personalized experience.  Add these new products to your home and control everything through our new app. • Extend smart control to your great outdoors.  With HD video and 2-way audio, you can keep an eye on your kids from a different room or watch your pets from work.  For more information about the new Cync App or other products, visit GELighting.  It’s time to Experience Life in Cync.  Add this all-weather product to your outdoor string lights and water features. • Keep an eye on your home from anywhere.  Want to build onto your smart home?  Connect easily to Amazon Alexa or Hey Google for convenient voice control—with no hub needed.  Want to activate the perfect patio with one touch?  GE is a trademark of General Electric Co.  Used under trademark license.