Orangetheory Fitness Status
Published by Orangetheory Fitness on 2023-12-28 Orangetheory Fitness is a science-backed, technology-tracked, coach-inspired
group workout designed to produce results from the inside out, giving you a
longer, more vibrant life. And with our next generation mobile app that takes
the guesswork out of your workout, we make it simple for you to track your
progress and experience life-changing results.
Are you having issues? Select the issue you are having below and provide feedback to Orangetheory Fitness.
problems reported in the last 24 hours
Reported Issues: 8 Comments
By Laura Marks 3 months ago
My mobile app has stopped syncing with my heartbeat wrist band. I'm on Bluetooth and nothing I do will get the mobile app to recognize the HB monitor.
By Amy Campbell 1 year ago
App freezes on orange splash screen when loading. Steps to reproduce: * Setup: iOS 16.2 (20C65), iPhone 13 mini (MLHP3LL/A, Orange Theory App v 4.0.4 * Install app onto device. It works properly on first launch. * When prompted, enable Apple Health permissions (all) * Upon next restart of the app, it will freeze on the orange launch screen. Steps to work around (make it launch properly): * In Settings, go to Health app permissions * Disable Orange Theory permission to read workout data. * Restart the app * After restricting Orange Theory app's permission and disallowing it to read workout data, it will launch properly.
By Janet Allen 1 year ago
Orange theory app has stopped working. It opens, but anything I click it gets stuck and never opens another screen. I’ve tried updating, restarting, removed app and reinstalled. No luck. This has been going on for a week!
By Kelly 1 year ago
My orange theory fitness app will not open. It just gets stuck on the orange screen with the logo. I have updated my IOS, restarted my phone, uninstalled and reinstalled the app and I cannot get it to work.
By Mark J Lucas 1 year ago
I'm trying to fix the OTF app on my wife's phone. Marisa Lucas has been a member for about 4 years and has been using the OTF app to sign up for classes. Last week the app wouldn't let her log on and got a popup saying that her account has been disabled in the app store and Itunes. Tried restarting phone - nothing. Deleted OTF app and tried reloading but keep getting same "account has been disabled in the app store and Itunes. " message. PLease help. Thank you, Mark Lucas
By Kim kavanagh 1 year ago
I deleted my app to reinstall becuz it wouldn’t allow me to book my classes. The apple App Store says the orange theory app is not available now. How do I reinstall the app on my apple phone?
By Joan Middleton 1 year ago
The guided videos are not showing in the app. Black screen with heart rate. Getting error "Sorry, something went wrong". Also won't save updated profile.
By Roberta Hohenstein 1 year ago
Cannot schedule classes. It says error, try later. I have about 2 weeks
Common dislikes about Orangetheory Fitness app
- App not working
- Difficult to get a response
- Burning through membership
- Unable to book classes through the app
- Every class wait listed
- App issues rob you of the opportunity to work out
- Studio claims no responsibility for what the app says or does
- Late cancel when class had long been cancelled
- Used extra class because app said there was a class remaining
- Showed up to a class the app shows I’m enrolled in real-time only to find out the app must be wrong and the studio didn’t have me on the list
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Common Orangetheory Fitness Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Orangetheory Fitness app on iOS and Android devices. Solve all Orangetheory Fitness app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Orangetheory Fitness, developers of Orangetheory Fitness.
75% Contact Match
Developer: Ultimate Fitness Group
E-Mail: [email protected]
Website: Visit Orangetheory Fitness Website
Orangetheory Fitness is a science-backed, technology-tracked, coach-inspired group workout designed to produce results from the inside out, giving you a longer, more vibrant life. Connect your Apple Watch to our heart rate monitoring system using the OTbeat Link and track workout results in real time. And with our next generation mobile app that takes the guesswork out of your workout, we make it simple for you to track your progress and experience life-changing results. More Results leads to More Life. Download the Orangetheory Fitness app today!
