MyHannover app not working? crashes or has problems?

MyHannover Status

Published by HaCon Ingenieurges. mbH

Together with ÜSTRA and STADTKIND, HaCon proudly presents your smart trip and
event planner for all of Hannover! Whether by bus, tram, bike, foot or car –
MyHannover will guide you from A to B and help you find the coolest events in
town. What awaits you? • Easy trip planning: Integrated ÜSTRA information
provides real-time data for public transport routing • Multimodal routing from
door to door: Optimized routes for.

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Common MyHannover Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyHannover app on iOS and Android devices. Solve all MyHannover app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyHannover iPhone Issues and Solutions

MyHannover iOS app crashes, not working, errors
MyHannover iOS app network issues
MyHannover on iOS has black/white screen

MyHannover Android App Issues and Solutions

MyHannover has errors/crashing/not working
MyHannover server network connectivity issues
MyHannover has black screen

MyHannover iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyHannover app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyHannover app crashes or not working on Iphone (iOS):

Close and restart the MyHannover app on iPhone
Update MyHannover app to the Latest Version for iOS
Uninstall and reinstall MyHannover iPhone app
Update your iPhone to the latest iOS version

Fix MyHannover on iPhone unable to connect to server/internet connection issues::

To resolve MyHannover network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyHannover black/white screen (blank screen) on iPhone:

Follow the MyHannover iOS app troubleshooting guide Here →

MyHannover Android App Issues and Solutions

Fix MyHannover not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyHannover app issues:

Force Stop the MyHannover App
1. On android, goto "Settings" » click MyHannover app. » click "Force Stop".

Update MyHannover to the latest version on PlayStore

Clear MyHannover App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyHannover app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyHannover.

Fix MyHannover unable to contact server/ MyHannover internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyHannover » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyHannover » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyHannover on android.

Solve MyHannover black/white screens issue on Android:

Follow the MyHannover android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HaCon Ingenieurges. mbH, developers of MyHannover.

0% Contact Match

Developer: Andreas Schildbach

E-Mail: [email protected]

Website: Visit MyHannover Website

About this app

This is why our software is considered the highest industry standard for trip planning throughout the world and prompted the Massachusetts Institute of Technology (MIT) to honor HaCon as one of the “50 Smartest Companies” worldwide. About HaCon: With a dedicated team of 300+, Hannover-based HaCon provides cutting-edge software solutions for public transportation, mobility and logistics. Together with ÜSTRA and STADTKIND, HaCon proudly presents your smart trip and event planner for all of Hannover! Our award-winning trip planners, such as the "DB Navigator," are available across all mobile platforms and belong to the most successful apps in Europe. The timetable information system HAFAS helps millions of passengers stay up to date on their connections. Whether by bus, tram, bike, foot or car – this app will guide you from A to B and help you find the coolest events in town. Since 2017, HaCon has been a member of the Siemens family.