Contact NYP Connect Support
Published by NewYork-Presbyterian Hospital on 2023-12-15 About: The NYP Connect app offers a suite of digital services. Through NYP Connect you
can easily, and quickly, communicate with world-class experts from Columbia and
Weill Cornell Medicine for services such as Virtual Urgent Care, Video Visits,
and more.
How to Contact NYP Connect Customer Service/Support
Listed below are our top recommendations on how to get in contact with NYP Connect. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NYP Connect. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: New York-Presbyterian Hospital
E-Mail: [email protected]
Website: Visit NYP Connect Website
100% Contact Match
Developer: Nanyang Polytechnic
E-Mail: [email protected]
Website: Visit Nanyang Polytechnic Website
Reported Issues: 4 Comments
By ALAN kRAVITZ & SANDRA KRAVITZ
2 years agoWe are both in our late 70s and do not pay invoices online. We do not know if our insurance has been correctly applied. Please send paper invoices to 1246 Maple Avenue, Peekskill, NY 10566. So we can properly review and make payment. Thank you, Sandra and Alan Kravitz
By username1031
Can’t send ECG to doctor
Bought an Apple Watch to do ECG test as recommended by doctor. But the app doesn’t allow ECG results to be sent as a PDF (or any other way) to the doctor.
By citygirlgreen
App is useless. Better off with the phone.
Every useful function on this app requires a separate login/account - appointment scheduling, records review, billing...maybe more, but i gave up after that. It’s also not possible to view my child’s medical records, as all the relevant details are blocked because he is a minor. Finally, the “send a message to your doctor” function doesn’t seem to work. We’ve resorted to using the phone and leaving messages through their message service — the 50% success rate and hours long wait for a response is still more useful than the app.
By MattMillr
Not worth the effort to download
Virtual appointments don’t work. There is calming music and I’m told there are virtual chairs, but those wouldn’t load for me. I don’t like the chairs in most real waiting rooms so I think it’s pretty dumb to put them in a virtual one. I asked if the doc could just call me on the phone because I’m an old-fashioned 30-something software engineering team lead who prefers tried and true technology to fancy newfangled apps that probably cost a lot of money but don’t work.
Have a Problem with NYP Connect? Report Issue
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Why should I report an Issue with NYP Connect?
- Pulling issues faced by users like you is a good way to draw attention of NYP Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NYP Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NYP Connect.
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