Are you having issues? Select the issue you are having below and provide feedback to Sunshine Health.
- Cannot log into account
- Takes multiple tries to log in
- Logs out every time app is closed
- Takes a long time to load
- Cannot stay on user when switching to another family member's benefit page
- Need to have catalog numbers to search for products
- App is falsely advertising convenience and usefulness
- Many complaints and issues reported by users
- App screen is blank or white and does not work for many users
When registering for the app is asks for member ID and the date of birth. The member ID number is correct but when I enter my childs DOB it says the child has to be atleast 18 years or older. Understood- so when I enter the member ID number and my date of birth the records aren't showing them as a match- duh! This has been an ongoing issue for over six months now.
Complete guide to troubleshoot Sunshine Health app on iOS and Android devices. Solve all Sunshine Health app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Centene Corporation, developers of Sunshine Health.