Sunshine Health app not working? crashes or has problems?

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I have a problem with Sunshine Health

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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Not working
66.7%

Something else
33.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Sunshine Health Problems 🔥

- Cannot log into account

- Takes multiple tries to log in

- Logs out every time app is closed

- Takes a long time to load

- Cannot stay on user when switching to another family member's benefit page

- Need to have catalog numbers to search for products

- App is falsely advertising convenience and usefulness

- Many complaints and issues reported by users

- App screen is blank or white and does not work for many users

📋 1 Reported Issues:

J
Jessica White 2023-08-28

When registering for the app is asks for member ID and the date of birth. The member ID number is correct but when I enter my childs DOB it says the child has to be atleast 18 years or older. Understood- so when I enter the member ID number and my date of birth the records aren't showing them as a match- duh! This has been an ongoing issue for over six months now.

Showing 1-1 of 1 reported issues:

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Common Sunshine Health Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Sunshine Health iPhone Issues and Solutions

  2. Sunshine Health Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: Sunshine_CustomerService@centene.com

Website: 🌍 Visit Sunshine Health Website

Privacy Policy: https://www.sunshinehealth.com/privacy-policy.html

Developer: Jerry Dudziak - Centene




‼️ Outages Happening Right Now

  • Jun 02, 2025, 01:42 PM

    a user from Hummelstown, United States reported problems with Sunshine Health : Not working

  • Apr 05, 2025, 01:22 AM

    a user from Sanford, United States reported problems with Sunshine Health : Not working

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