Are you having issues? Select the issue you are having below and provide feedback to Disneyland.
- Not available in Russian
- Cannot make online reservations
- Cannot link passes or photos
- Map does not load well
- Hard to navigate
- Waiting times don’t match actual waiting times
- Does not show rides temporarily closed
Constantly getting the app going back to home screen can't book anything
Having trouble logging into the Disney app.
I can open the app just fine but as soon as I tap a link to go anywhere within the app, it freezes and/crashes and I have to close it and open it again just to have the same problem. I haven't been able to use the app for a couple weeks now
Complete guide to troubleshoot Disneyland app on iOS and Android devices. Solve all Disneyland app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Disneyland Paris, developers of Disneyland.
Whether you’re planning your visit or you’re already in the heart of the magic, the this app Paris app turns your phone into a magic wand that will help you prepare your stay and enjoy your day! • Manage your Hotel booking and begin your check-in to save time on the day. • Buy and store Disney Premier Access Ultimate to get in the fast lane one time on multiple attractions, whenever you want. • Reserve your spot at the Super Hero Station (for Guests staying at Disney Hotel New York – The Art of Marvel). • Get tailor-made recommendations with Disney® Picks and create a Wishlist to tick off your favourites one by one on the day. • Find information about accessibility conditions for each attraction. • Check wait times for attractions and show times. • Use our interactive map and filters to find attractions, restaurants, shops, shows and Meet 'n' Greets. • Buy Disney Premier Access One or Disney Premier Access Ultimate to get speedy access to some of our most popular attractions. • Enlist for a training session at the Hero Training Center at Marvel Avengers Campus. • See your upcoming and past Disney Premier Access time slots and access your QR codes in "My Plans". • Book a table for your visit (up to 2 months ahead, or 12 months for Disney Hotel Guests). • Order your food in advance and pick it up later at certain counter-service restaurants. • Search restaurants by type of cuisine or mealtime. • See eligible restaurants if you have Meal Plan. • Get notifications with timely reminders about your bookings, real-time information about shows and attractions on the day, info about our upcoming seasons and events, and much more! • See all the benefits of your Annual Pass including discounts, special events and days you can visit. Please note: when using Disneyland, you will be given the option to receive notifications, activate location-based services, create or sign in to a Disney Account and have your information stored in cache to improve your experience in Disneyland .