MySubaru Status
Are you having issues? Select the issue you are having below and provide feedback to MySubaru.
problems reported in the last 24 hours
Summary of MySubaru Problems 😠👌🔥
- App crashes often
- Takes a long time to initiate anything
- Locks up and needs to restart iPhone to get it to work
- No option to remote start from the key fob
- Need to enter a password, a delay, and a PIN number after restarting their iPhone
6 Reported Issues: 😵🆘🛟🚨📢
My ios app for "My Subaru" gets hung right after the landing page stating "we don't recognize the device you're using". I cannot do anything to the hung gray screen. No matter how many times I have killed the app, uninstalled and reinstalled the app, or rebooted, the new installation goes right to the above-stated hung screen. I am using ios-16.3 (latest update) on my iPhone 11. Tech support says it's my device and cannot help me. Strange that it handshakes with the "My Subaru" App and then hangs. Seems it is on their end.
MySubaru app used to remote start my 2022 Forester Touring. Recently it stopped working. Says it is "sending remote start command" but then says it is unable to. None of the remote features work including "find my vehicle" but apparently the maintenance/schedule does/
I cannot update the app. I hit update and it goes to a blank screen and then I cannot get into any feature
I used it to remote start and lock/unlock doors a couple of weeks ago right after I bought a new Outback Touring XT. It hasn't worked since. I get a message saying "remote start" has been sent but after a while it fails. Same with lock/unlock
My Subaru app will not open on my Iphone. It just says ERROR try again later. Cna't open on desktop nor laptop. I can signn in on the laptop and desktop, but it never gets past the PROCESSING screen with the spinning wheel. Also, the screen flickers the whole time the wheel is spinning.
MySubaru app does not open. I uninstalled it and reinstalled it and it still does not open.
Have a Problem with MySubaru? Report Issue
Common MySubaru Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot MySubaru app on iOS and Android devices. Solve all MySubaru app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Subaru of America, developers of MySubaru.
Whether it's starting your vehicle from the comfort of your home, scheduling a service appointment, or locating your vehicle, the this app app puts the power of your Subaru at your fingertips. *Remote Engine Start available on keyless access with push button start vehicles. Remote Engine Start with Climate Control available on vehicles with keyless access with push button start and automatic climate control. The this app app makes owning your Subaru easy by connecting you to your vehicle with features like remote start*, remote unlock/lock, service scheduler, digital service history, vehicle locator, and 24-hour roadside assistance. Not available on vehicles with manual transmission. **Subaru owners must have an active STARLINK subscription to access remote services. ***24-hour roadside is included in standard 3-year warranty and after 3 years with a gold package. *****These features are only available for Model Year 2023 Subaru vehicles.
