How to Cancel MDLIVE

How to Cancel MDLIVE

Written by on 2022-08-15

We have made it super easy to cancel MDLIVE subscription
at the root to avoid any and all mediums "MDLIVE, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate MDLIVE's Cancelation Policy


Complete Guide to Cancel and Delete MDLIVE

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel MDLIVE subscription at the root to avoid any and all mediums "MDLIVE, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel MDLIVE Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on MDLIVE (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for MDLIVE, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel MDLIVE Subscription on your Android device

To cancel MDLIVE subscription on Android, you need to realize that deleting the MDLIVE app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the MDLIVE subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your MDLIVE subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel MDLIVE Subscription on a Mac computer.

To cancel MDLIVE subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the MDLIVE app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel MDLIVE Subscription on Paypal.

To cancel your MDLIVE subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "MDLIVE" or "MDLIVE, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to MDLIVE.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on MDLIVE's website?

Here's how to cancel your MDLIVE subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into MDLIVE's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all MDLIVE's contact details here

  2. Visit the website of MDLIVE. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete MDLIVE account

You might have created an account on MDLIVE during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to MDLIVE via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete MDLIVE from your iPhone or Android.

Delete MDLIVE from iPhone.

To delete MDLIVE from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold MDLIVE until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the MDLIVE app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete MDLIVE from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose MDLIVE, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete MDLIVE?

Our crowdsourced data from MDLIVE and Justuseapp users, shows that it is Unrated to cancel a MDLIVE subscription.

If you haven't rated MDLIVE cancellation policy yet, Rate it here →.

What is MDLIVE?

Have an MDLIVE virtual doctor visit with board-certified physicians from the comfort and convenience of your own home or from wherever you are, whenever you want – nights, after hours, weekends, and holidays. MDLIVE also offers behavioral health appointments with licensed therapists and board-certified psychiatrists as well as dermatology services. You can schedule an appointment at a time and day that's convenient for you or have an on-demand visit in around 15 minutes. All MDLIVE doctors are board-certified and state-licensed, with an average of 15+ years of experience. MDLIVE has two National Committee for Quality Assurance certifications and is accredited by the American Telemedicine Association. MDLIVE doctors are also friendly, caring, compassionate, and experts in conducting virtual medical consultations. And best of all, 9 out of 10 people would recommend us to their friends and family members in need of a doctor's visit. Great reasons to use MDLIVE virtual doctors: 1. You're not feeling up to leaving home 2. You want to avoid the high cost of Urgent Care or the ER 3. Your doctor isn't available 4. It's after hours, the weekend or a holiday 5. You need a short-term refill on a prescription 6. It's hard to get to the doctor's office 7. You don't want to take time off work or be away from home MDLIVE doctors treat more than 80 non-emergency medical conditions like these: • Allergies • Back Pain • Bronchitis • Common Cold • Constipation • Cough • COVID-19 Asses...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with MDLIVE? Report Issue

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Why should I report an Issue with MDLIVE?

  1. Pulling issues faced by users like you is a good way to draw attention of MDLIVE to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MDLIVE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MDLIVE.

User reviews of MDLIVE

  • By Nikolina's Mom

    Doctors still do house calls!!

    We recently moved and wasn’t established with a local doctor yet. My 15 year old dgtr had a horrific sore throat with the back of her throat covered in white patches. I took her to Urgent Care. They said her Rapid Strep was negative, I knew it was wrong... She was sooo sick and they refused antibiotics. Her head was so full of liquid, her eyes were constantly draining fluid along with her nose!! One of my friends is an administrator at a local college. She praised this app and it’s awesome convenience! I set it up, put in our insurance info in and Shazam!! I was in touch with a live doctor within minutes!! I even sent him a close up shot of her nasty looking throat. He concluded she was very in need of an antibiotic ASAP!! He electronically sent a script to the local pharmacy within minutes! I can honestly say, I won’t ever go back to another Urgent Care again!! I am a very happy Mom knowing I have a Doctor who does “House Calls” 24/7!!! Thank you very much and continue your great work!! I am forever grateful that I have you at my fingertips!!

  • By Iemailed3times-stillnoresponse

    Quick, Convenient, and Great Customer Service!

    I have been fighting a UTI for 3 days that I’ve been trying to treat without antibiotics. However, after 2 nights of NO sleep, excruciating burning/pain and sitting on the toilet all night, I registered for MDLIVE through my insurance provider at 3 am. I downloaded the app and was set up in maybe 5 minutes! Personal info, medical history, height/weight, and symptoms all very quickly and easily. I selected a doctor to talk with at 6:30am. He cancelled at 6:30 and I got a little worried, until I received a text confirmation and immediately Dr. Honig was calling. She was super helpful and had exceptional customer service. After a 3 to 5 minute phone call, she was sending a prescription for an antibiotic to my pharmacy listed on my profile and she was giving me other advice/tips to help in the mean time (AZO/probiotics/etc). This service is so convenient especially when you can’t leave your house to go to the doctor or work. Life saver! Thanks so much Dr. Honig and MDLIVE!! - Shelby

  • By Amandaf4i

    Fantastic experience and would return!!

    I started to notice a UTI was beginning and with it being a holiday break I decided to try MDLIVE. Downloaded the app and created my account. I added my pharmacy and answered a few health questions. Next, I paid the $75, and within 5 min I was talking to a lovely Doctor. She asked some questions, and I answered. She then sent over my prescriptions to the pharmacy. All along this process, I received an email of my receipt of payment, email notification the doctor sent over my orders to the pharmacy, email of appointment completed. I received about 30 min later a phone call from CVS that my medication was ready for pick up ... and I did all this in my PJs and slippers at home. This is not something I would have done if I had never had a UTI before but having them throughout my life I know what to expect.

  • By

    Don’t believe the bad reviews

    I had pink eye and was going to go to the walk-in clinic, but my mom had recommended I do a virtual visit. When I went to download the app the first review was a horrible review from someone with pink eye and after reading some more reviews people had left bad comments. I was weary and was going to go to the clinic, but my mom said I should at least give it a try and I’m so glad I did!! This was the coolest, fastest and most pleasant doctors visit ever! I was seen in less than 15 minutes from sign up and my check up lasted less than 10. I saved money and was thoroughly impressed with how everything went. Before I could walk from my living room to my office I had a prescription called in and a sick note for work. This is the way of the future!! You guys are awesome!!

  • By footsstillhere

    Best thing ever lemme tell you why

    Prices are amazing! I have a busy schedule and it’s 1030 at night and I noticed I have a very bad bug bite on my toe where it burns and it’s bruising and there wasn’t any possible way I can see a doctor with my work schedule and the office being closed because it’s Thursday night . I work Friday while my doctors office is open and they are closed on the weekend and Monday is a holiday. I was desperate to know what it was without having to go to the emergency room ( don’t want the bill) . I used MDlive filled out a couple things had a doctor call me in less then 5 minutes. I sent photos of my bugbite so she could see it too! She gave me some meds and now I can sleep easy knowing my foots not going to fall off. Cause I would hate to be footless.

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