How to Cancel myAir

Table of Contents:

1. Cancel on Iphone
2. Cancel on Android
3. Cancel on Mac
4. Cancel via Paypal
5. Cancel on Website
6. Delete Account
7. Delete App on Iphone
8. Delete App on Android
9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel myAir™ for Air10™ by ResMed subscription at the root to avoid any and all mediums "ResMed" (the developer) uses to bill you. Now let us get into the crux of this guide.

   

How to Cancel myAir™ for Air10™ by ResMed Subscription on your iPhone or iPad.

1. First, open the settings app and tap on your name.
2. Then, tap on the "Subscriptions" tab.
   (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
4. Next, tap on myAir (subscription) you want to review.
5. Now, Tap on Cancel.
   (Note that if you don't see a "Cancel Subscription" button for myAir™ for Air10™ by ResMed, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel myAir™ for Air10™ by ResMed Subscription on your Android device

To cancel myAir subscription on Android, you need to realize that deleting the myAir app alone won't cut it. Follow the steps below:

1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
2. Click on menu, then go to "Subscriptions".
3. Choose the myAir™ for Air10™ by ResMed subscription you wish to cancel and tap on the "Cancel Subscription" option.
4. Finish up as directed.

Once your myAir subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel myAir™ for Air10™ by ResMed Subscription on a Mac computer.

To cancel myAir subscription on your Mac, do the following:

1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the myAir™ for Air10™ by ResMed app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel myAir™ for Air10™ by ResMed Subscription on Paypal.

To cancel your myAir subscription on PayPal, do the following:

1. First log into your PayPal account at www.paypal.com .
2. Click on the settings tab which is beside the logout option.
3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll be shown a series of merchants' agreement you've transacted before. Click on "myAir™ for Air10™ by ResMed" to cancel.
5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to myAir™ for Air10™ by ResMed.
6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on myAir's website?

Here's how to cancel your myAir subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into myAir™ for Air10™ by ResMed's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

1. Finding the company's information, then reaching out. Contact myAir™ for Air10™ by ResMed here →
2. If the company has an app they developed in the Appstore, you can try contacting ResMed (the app developer) for help through the details of the app.

How to delete myAir account

You might have created an account on myAir during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

1. Reach out directly to myAir via Justuseapp. Get all Contact details →

Bonus: How to Delete myAir™ for Air10™ by ResMed from your iPhone or Android.

Delete myAir™ for Air10™ by ResMed from iPhone.

To delete myAir from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold myAir™ for Air10™ by ResMed until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the myAir™ for Air10™ by ResMed app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete myAir™ for Air10™ by ResMed from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose myAir™ for Air10™ by ResMed, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

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Our crowdsourced data from myAir and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a myAir subscription.

Have you rated? If you haven't rated myAir, Rate it here →.

myAir™ is a support program that enables you to track your sleep therapy with your ResMed AirSense™ 10 or AirCurve™ 10 CPAP machine (Air10™). Whether you're new to CPAP or a long time user, myAir allows you to easily follow your progress. After each therapy session, your Air10 machine automatically uploads data to myAir. You can then sign in and view important information about your therapy at your convenience. In addition to personalized data, myAir also provides you with helpful tips and educational videos for long-term therapy comfort and success. myAir offers: • A myAir score showing a daily snapshot of your therapy • Detailed metrics to help track your therapy progress • Automated, personalized coaching and support • Videos and guides to answer common questions • Encouragement to help you stay engaged and build confidence • A therapy summary report to keep for your records or to share Learn more at ResMed.com/myAir. Note: myAir is only available for ResMed AirSense 10 and AirCurve 10 machines with built-in wireless connectivity*. For the AirMini™ machine, please download the AirMini by ResMed app. iPhone 4 and iPhone 4S are not supported. *Wireless communication depends on network availability

Your Name *

First Name *

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Your Message *

1. Pulling issues faced by users like you is a good way to draw attention of myAir™ for Air10™ by ResMed to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a myAir™ for Air10™ by ResMed customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myAir™ for Air10™ by ResMed.

• 
  By arenea74

  5

  Here’s a Very Positive Review

  I read so many negative reviews that I hesitated in wanting to get a ResMed vs. Respironics, who’s app has excellent reviews. Granted, I’ve only had my new CPAP 2 nights, but I think the app is great! I’m a nurse and I see who the data can be useful clinical data. It shows important information such as apnic events. I would like it to add a feature where I can enter how I feel after each night usage. I like how it is Apple Watch friendly and I know when my data is available.



• 
  By MLE35279

  4

  Useful, quick glance of CPAP stats

  I have used this app daily for a couple years to monitor my CPAP therapy. It’s easy to use and allows clear tracking of my statistics. Recently the app had an update to include a detailed report that has further breakdown, like the doctor is able to view. I LOVE having access to this report without waiting to visit the doctor. A very good added feature. The only issue I’m having is the most recent data is not displayed onscreen after the update. I have to scroll over to view it. I liked being able to click on the “seal” or “events” heading to immediately view last nights data without scrolling. I think now it’s showing the beginning of the month instead. It may seem like a small change, but was confusing at first because I thought I was missing data since the dashboard numbers didn’t seem to be reflected in the detail screen, only to discover I now need to scroll to see it.



• 
  By DH Gelfand

  4

  Works reasonably well

  But, ResMed should consider tweets/improvements First, prior to getting my new AirSense 10 in May, I had a Phillips device for ~7.5 years. It never told me if there were leaks, unless “major”. I rarely get More than 3-4 pets due to “Leaks.” Additional Suggestions of how to reduce would be helpful. MyAir only provides data in “home” country via WiFi. It does not work it seems in other countries at all. Something about WiFi refs, they say. What about providing the data via Bluetooth connection to app in phone or tablet. As they have it now, I won’t see any of the data until we’re back home after being away for 5 weeks.



• 
  By Momof2OCboys

  4

  Great app

  I love this app to track my son’s cpap. I can see how long he’s using it, taking it on/off, etc. I do wish it notified me if I forget to put water in the humidifier 🤦🏼‍♀️. But the reason I gave 4 stars instead of 5 is because I feel there should be a notes section- like a daily diary of things you did- like if he took cold medicine or forgot to do inhalers or his airway clearance vest that day or had caffeine at night etc. It would help paint a better big picture in my opinion. But I can’t complain about the app it really is helpful!



• 
  By DTM111

  3

  Short on details

  This app could be useful with a few tweaks. 1: Journaling. Provide a place for notes. 2: Mark nights where setting changes improved sleep quality (Or interfered with it) 3: Mask Off and On. - This is a stupid way to score your sleep. Maybe an upset stomach has you up and down, but there is no way to tell the system. 4: Air leak, Well the system shouldn't take the air leak from when you remove the mask into the calculations. Likewise, maybe your nose has an itch, this isn't the same as having a leaky mask all night which needs to be adjusted but the app has no way to tell the difference.(but journaling would allow for a comment at least) 5: Details. The Resmed Air 10 Autoset can track all kinds of data such as REM and apnea events. Give up the details so we know when we are most effective and can figure out what we are doing right. The app is minimalistic but could be so much better if it provided key details.