How to Cancel Xbox
Written by Microsoft Corporation on 2022-04-05We have made it super easy to cancel Xbox subscription
at the root to avoid any and all mediums "Microsoft Corporation" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete Xbox
There are a few things you must do and know before canceling subscriptions. They are:
- Check the Terms, Service policy or Privacy policy of Xbox to know if they support self-serve subscription cancellation or account deletion:
- Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
- When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
- You must remember to manually cancel a subscription 24 hours before the trial period ends.
We have made it super easy to cancel Xbox subscription at the root to avoid any and all mediums "Microsoft Corporation" (the developer) uses to bill you. Now let us get into the crux of this guide.
How to Cancel Xbox Subscription on your iPhone or iPad.
- First, open the settings app and tap on your name.
- Then, tap on the "Subscriptions" tab.
(Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore) - Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
- Next, tap on Xbox (subscription) you want to review.
- Now, Tap on Cancel.
(Note that if you don't see a "Cancel Subscription" button for Xbox, then it's definitely canceled already. It won't be renewed anymore).
How to Cancel Xbox Subscription on your Android device
To cancel Xbox subscription on Android, you need to realize that deleting the Xbox app alone won't cut it. Follow the steps below:
- First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
- Click on menu, then go to "Subscriptions".
- Choose the Xbox subscription you wish to cancel and tap on the "Cancel Subscription" option.
- Finish up as directed.
Once your Xbox subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
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How to Cancel Xbox Subscription on a Mac computer.
To cancel Xbox subscription on your Mac, do the following:
- First open the Mac App Store, then click on your name at the bottom of the sidebar.
- Click on the "View Information" tab at the top of the window and sign in if asked to do so.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the Xbox app and then click on "Cancel Subscription".
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
How to Cancel Xbox Subscription on Paypal.
To cancel your Xbox subscription on PayPal, do the following:
- First log into your PayPal account at www.paypal.com .
- Click on the settings tab which is beside the logout option.
- Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll be shown a series of merchants' agreement you've transacted before. Click on "Xbox" or "Microsoft Corporation" to cancel.
- You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Xbox.
- Then click "Done" on the verification page to complete the unsubscription.
What to do if you subscribed directly on Xbox's website?
Here's how to cancel your Xbox subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Xbox's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
- Finding the company's information, then reach out to them directly: Get all Xbox's contact details here
- Visit the website of Xbox. Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
How to delete Xbox account
You might have created an account on Xbox during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
- Reach out directly to Xbox via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
- Check Xbox's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.
Bonus: How to Delete Xbox from your iPhone or Android.
Delete Xbox from iPhone.
To delete Xbox from your iPhone, Follow these steps:
- On your homescreen, Tap and hold Xbox until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Xbox app from your phone.
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
Delete Xbox from Android
- First open the Google Play app, then press the hamburger menu icon on the top left corner.
- After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
- You'll see a list of all your installed apps on your phone.
- Now choose Xbox, then click on "uninstall".
- Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.
How easy is it to cancel/delete Xbox?
Our crowdsourced data from Xbox and Justuseapp users, shows that it is Unrated to cancel a Xbox subscription.
If you haven't rated Xbox cancellation policy yet, Rate it here →.
What is Xbox?
The all new Xbox app keeps you connected to the fun with your friends, games, and console from your phone or tablet while on the go. Easily share game clips and screenshots from your console to favorite gaming & social networks. Friends and parties follow you with voice and text chat, even if they’re on console or PC. Get notifications for new game invites, messages, and more. Plus, now play games from your console straight to your phone over the internet. The free Xbox app is the best way to stay in the game—wherever you like to play. -Download the new Xbox app and stay connected to friends & games -Easily share game clips & screenshots to your favorite social networks -Use integrated voice and text chat with friends on console or PC -Play games from your console straight to your phone over the internet* -Get notifications for new game invites, party chat messages and more *Requires supported phones or tablets (mobile data charges may apply) and supported Bluetooth controller, with supported games. Xbox One or Xbox Series X must be turned on or in Instant-On mode. Learn more at xbox.com/mobile-app. Online console multiplayer (including via Xbox remote play) requires Xbox Game Pass Ultimate or Xbox Live Gold, memberships sold separately. XBOX APP AGREEMENT The following terms supplement any software license terms that accompany the Xbox App. Please refer to Microsoft’s EULA for Terms of Service for Microsoft’s gaming applications on iOS. By installing the app, y...
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Have a Problem with Xbox? Report Issue
Leave a comment:
Why should I report an Issue with Xbox?
- Pulling issues faced by users like you is a good way to draw attention of Xbox to your problem using the strength of crowds.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Xbox customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Xbox.
User reviews of Xbox
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By IIx2IM1NiK4NxII5Opinion and a Thankful person.
Great app maybe can you guys add a feature with Google Chromecast so I can show my friend my recorded game play on big screen from my iPhone Xbox App ! But if you can’t I understand I lf you can from The Xbox app I understand if not I even understand . I just though if that ti Day my opinion don’t count much but today my nephew came over and i didn’t want to connect my Xbox to my tV room screen because then I’ll Have to move it but I did though how about if the Xbox app had an option where I can send my recorded plays to my to without my Xbox that’s so cool To have just because I sniped 4 people back to back on fortnite I want to show off lol but anyway Xbox app as is its awesome that’s for such engaging experience couldn’t or have not not met such experiences with a console ! Thank you for being first to me and best !
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By the_reviewer24775Rating five star so people can see.
The xbox app is a good idea. You can message your friends, look at yours or other clips, and join a party. But it is really bugged and they need to fix the lag when you watch clips. It’s very annoying watching someone’s clip and then it freezes but the clip is still going. And it take a long time to load a clip. In my opinion, xbox needs to allow an option when you watch a clip, you can change the quality to make it run smoother at least. At this point, xbox really disappointed me with the whole xbox industry when it comes to games. It’s like they don’t care about the app. In my view at least. Messaging in xbox also has some bug. It says I have a message but I really don’t and when I do see one and I open it and back out, it still says that there is a message.
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By Main_Tain224Great but has some bugs
I really really like smartglass. It's interconnected with Microsoft products and for the most part works pretty well. On the other hand, there are definitely some issues. Data on the console and data on the game are not always synced. You may have deleted a msg on console but that same msg may appear unread on the app. The remote function is iffy at best. Sometimes it will connect and sometimes it tells you to turn features on in the settings of your console. Not only that, the setting feature that it directs you to does not exist. Well it exist, but it is not setup to change device settings. And yes I am on the same network, in case you were asking yourself that question. The app also crashes ALOT. Leaving the app running in the background of my iPhone 6+ is a sure way to an app crash around the second or third reopen without clearing running apps. Regardless of these minor hiccups in functionality and usability, the Xbox app is likely my top 3 favorite apps. It's fast. It's responsive. It's involved. Furthermore, does exactly what I want it to do and that is to connect with online friends, family and game community. The bugs, to say the least, are neck and neck to tie last place on a long list of "Things that give me a headache each day." I'm sure an entry level software engineer could fix the lows with some testing. Later. And give me a job lol😐😬
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By jimlag914Great app... just a suggestion.
I love using this app when i am away from home to view clips, read and respond to messages but there is one thing i believe would be an amazing addition to the app. We all know the xbox one was designed to be the ultimate home console for both games an media, but how about security? I know the xbox ones kinnect was discontinued however it could regain some popularity with the ability to view what the kinnect sees when you are away from home. I just recently adopted a puppy and currently am looking into security cameras for the house so i can check up on my boy when im away from home. It would be an amazing feature to be able to open the app and see whats going on in my livingroom. I doubt this idea would be implemented however if it was, i believe a lot of people will want to get their hands on the kinnect again. Aside from my suggestion, i love the app and if this idea is considered and applied, i would change my rating from 4 stars to 5.
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By Metthroid4Works as well as it should
The app offers a lot of useful capabilities that I find very useful in my play. Everything works well enough that I have little problems when utilizing its functions. Some bugs are present, but everything has its kinks. These bugs are often fixed by simply restarting the app, or in a few cases restarting the Xbox it’s linked to. Anyone that plays Xbox should probably have this app, seeing as it’s both free and rather useful. The ability to see and respond to messages, even if you aren’t on your Xbox is a great ability. The ability to tell which friends are online by going into the app or having it send you a notification of when they get online is also a favorite of mine. And the ability to type and copy & paste with your phone makes sending messages and inputting commands a breeze. I recommend this to any Xbox user, there’s really no reason to not have it as far as I know. Great work, Microsoft.
