Xbox Status

Last Updated on 2026-05-13 by Microsoft Corporation

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Most reported problems

50.0%

Not working

50.0%

• Searching for a game only returns titles with Ghost listed first.

• Online verification process is difficult.

• No way to stop sound from continuing after exiting video.

• Circle around the profile icon on the bottom toolbar isn’t properly centered around the icon.

• Candy Crush Saga shows up in the game list instead of Monster Hunter World.

Common Xbox Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Xbox network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Xbox App
1. On android, goto Settings » Xbox » click [Force Stop]

Clear Xbox App Cache and Data:
1. On android, goto Settings » Apps » Xbox » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Xbox.

On android, goto Settings » Apps or Manage Apps tab.
Click Xbox » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Xbox » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Xbox

E-Mail: [email protected]

Website: 🌍 Visit Xbox Website

Privacy Policy: https://go.microsoft.com/fwlink/?LinkId=521839

Developer: Microsoft Corporation

Apr 03, 2026, 12:51 PM
a Windows user from Walzenhausen, Switzerland reported problems with Xbox : Not working
Oct 14, 2025, 09:56 PM
a AndroidOS user from Workington, United Kingdom reported problems with Xbox : Login
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