The all new Xbox app keeps you connected to the fun with your friends, games,
and console from your phone or tablet while on the go. Easily share game clips
and screenshots from your console to favorite gaming & social networks. Friends
Listed below are our top recommendations on how to get in contact with Xbox. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Xbox. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Microsoft Corporation
Get Pricing Info for IP4 Networkers
The app breaks down and has to be completely restarted EVERY time you receive a phone call or an alarm goes off on your phone. The app breaks down and has to be restarted even if you choose to ignore a phone call you receive! I literally NEVER write reviews but this application has been SO INCREDIBLY buggy I felt I had to give feedback. This is hands down the worst product I’ve ever used that is produced by Microsoft. The application also randomly shifts between using the speaker mode and using the hands-on mode when talking to people using the Xbox app making it incredibly frustrating when you are in the middle of a game trying to hear your teammate and all of a sudden your teammates voices are cut down to a whisper because your xbox app messed up again. Bottom line, I got this app to be able to talk to my friends on Xbox live without a mic, and if you are trying to use the application for the same thing be prepared to deal with a lot of frustration. My advice, don’t use the app and just go buy a mic and save yourself hours of frustration dealing with one of the world’s buggiest apps. Yeah
The Microsoft Store portion is essentially useless for people who prefer to browse the games that are on sale each week. The only sale games it shows are the Games with Gold ones, which represent only a very small fraction of the sale priced games under “Deals” each week and it never includes the biggest deals and best games. Microsoft has good sales on digital games but they strongly deter you from using the app to buy them with the poor design. The big winner in this programming fail are Sony and Nintendo. I check all 3 digital stores each week and buy the games that are the lowest price. Since sony and nintendo actually have a deals section Microsoft has lost out on at least several thousand dollars just from me over the last few years when I bought games from their competitors. Had this app actually shown the Deals I would have definitely bought many of those games on Xbox One - especially since my PS hard drives (both external and internal) are nearly full because the PSN store sales are easy to view.
The Xbox app is amazing the first time you see it. You can access you account on the go and do so many things. However, the app’s downfalls become apparent very soon. First of all, you need a wifi connection to access the app, it will not work with cellular data. So, the whole aspect of xbox on the go is completely thrown out of the window. Secondly, you’ll be very luck if you can actually use the app. For at least one week out of the month the app just doesn’t work. You try to launch it, but you are met with either a blank green screen or a n infinite loading wheel. I’ve tried restarting, redownloading, and even costumer support, but nothing can fix it. Over time it will just fix itself and one day you’ll try to launch the app and it will just work for no reason just as suddenly as it stopped working. My final issue it the built in keyboard. Xbox has a wonderful system that detects the keyboard on your xbox and allows you to type on your phone. This is great for multiplayer games with a chat system. However, like the app itself this feature is very spotty. Sometimes the keyboard on the app will just stop popping up and it won’t ever pop up for the next week to month. Then it will just magically fix itself again. There are also tons of little bugs that litter that app that at sometimes, makes the app completely unusable. The Xbox app definitely doesn’t deserver the 4.7 out of 5 that it currently has.
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