How to Cancel Xbox Game Pass

How to Cancel Xbox Game Pass

Written by on 2022-03-30

We have made it super easy to cancel Xbox Game Pass subscription
at the root to avoid any and all mediums "Microsoft Corporation" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Xbox Game Pass

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Xbox Game Pass to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Xbox Game Pass subscription at the root to avoid any and all mediums "Microsoft Corporation" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Xbox Game Pass Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Xbox Game Pass (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Xbox Game Pass, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel Xbox Game Pass Subscription on your Android device

To cancel Xbox Game Pass subscription on Android, you need to realize that deleting the Xbox Game Pass app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Xbox Game Pass subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Xbox Game Pass subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Xbox Game Pass?

Removing card details from Xbox Game Pass if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Xbox Game Pass from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Xbox Game Pass or any other website using your Justuseapp card.
  5. Cancel the Xbox Game Pass subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Xbox Game Pass directly. Get their Contact info →



How to Cancel Xbox Game Pass Subscription on a Mac computer.

To cancel Xbox Game Pass subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Xbox Game Pass app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Xbox Game Pass Subscription on Paypal.

To cancel your Xbox Game Pass subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Xbox Game Pass" or "Microsoft Corporation" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Xbox Game Pass.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on Xbox Game Pass's website?

Here's how to cancel your Xbox Game Pass subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Xbox Game Pass's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Xbox Game Pass's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Microsoft Corporation (the app developer) for help through the details of the app.

How to delete Xbox Game Pass account

You might have created an account on Xbox Game Pass during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Xbox Game Pass via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Xbox Game Pass's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.




Bonus: How to Delete Xbox Game Pass from your iPhone or Android.


Delete Xbox Game Pass from iPhone.

To delete Xbox Game Pass from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Xbox Game Pass until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Xbox Game Pass app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Xbox Game Pass from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Xbox Game Pass, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete Xbox Game Pass?

Our crowdsourced data from Xbox Game Pass and Justuseapp users, shows that it is Very Difficult to cancel a Xbox Game Pass subscription.

If you haven't rated Xbox Game Pass cancellation policy yet, Rate it here →.



What is Xbox Game Pass?

Get unlimited access to play over 100 great games, including highly-anticipated Xbox exclusives, for one low monthly price.* Play a wide variety of games from every genre from blockbusters to critically-acclaimed indie titles. You’ll always have something new to play, and you have the freedom to discover and play games you’ve always wanted to play, or revisit favorites that you’ve been missing. Download the Xbox Game Pass app to search, browse, and download new games to your console when you’re on your mobile device. How does Xbox Game Pass work? - Join and play over 100 great games including new award-winning Xbox exclusives the same day they’re released - Use the Xbox Game Pass app to browse and download games to your Xbox One so they are ready to play when you are. Set your console to “Instant-On” to allow game downloads when you’re away. Find this in the Power & Startup menu in Settings - Receive notifications about new games coming to Xbox Game Pass, and start playing the moment your game is available when you pre-download it to your Xbox One. - Save up to 20% on Xbox One game purchases from the existing Xbox Game Pass catalog, plus 10% off any Xbox One game add-ons For help, please visit support.xbox.com Please refer to Microsoft’s EULA for Terms of Service for Microsoft’s gaming applications on iOS. By installing the app, you agree to these terms and conditions: https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/microsoft-software-licens...



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Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Have a Problem with Xbox Game Pass? Report Issue

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Why should I report an Issue with Xbox Game Pass?

  1. Pulling issues faced by users like you is a good way to draw attention of Xbox Game Pass to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Xbox Game Pass customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Xbox Game Pass.


User reviews of Xbox Game Pass


  • By Stuntman48
    5

    Was hesitant at first...

    !!All I have to say....I need more !!storage!! 😆 so far this upgrade has been well worth it. Even if games come and go it’s no different then Netflix plain and simple. Having the option to play games day one is like binging that new awesome show day one and I believe it’s genius! Sure to have the option to buy the game if you want before it’s taken off game pass is awesome. P.S. if you aren’t using bing rewards....I highly encourage you to start...I haven’t paid for Xbox live from my own pocket for 6+ years now and I continue to use bing rewards to keep my Xbox game pass ultimate going it’s a beautiful ecosystem! 👏🏻 thank you Microsoft haha



  • By Ge3x
    5

    I’ve really grown to like it...

    I was skeptical of trying game pass but over time it really won me over. The app is really helpful and lets you set up downloads when you aren’t home. You can claim points through the app now which is really convenient and if you turn on the feature it’ll tell you the download progress as it goes. Everything is organized well and you can find a game you’re looking for fairly quickly. I do wish if you knew a game was coming to the service you could set up a download ahead of time but other than that, If you have game pass this app is a must download.



  • By Navyvettt
    5

    Xbox Game Pass Is Purely Amazing!

    I have XBGP for PC and it’s amazing! Great selection of games and it’s at an affordable price! It’s like the gaming Netflix! I love it and I’ll definitely be supporting it! It has a great deal of Xbox AAA titles, indies, and more! You definitely won’t be disappointed! Some people talk about how Xbox didn’t do well this console generation and that’s clearly a lie! This alone proves it! Also Microsoft is way more than a gaming company! This shows their dedication to their brand and amazing customer service to gamers! Please keep supporting your PC gamers Microsoft! This is Golden! Enjoy gamer family! You won’t be disappointed!



  • By Nasty718
    5

    Have not been on Xbox for years, and now...

    .... I am back. I truly find game pass to be amazing. I love that I can download games from my phone. Also, being that I have not played since Xbox 360 was pretty new, I love that I have access to so many good games without having to go out and buy them. Instead I just pay a subscription fee that most could afford, download, and play. Getting an Xbox One X was exciting enough. Then finding out I could have access to so many games without having to buy them all was truly amazing!!!



  • By Daemean
    5

    I love it!

    I really love this app because it helps me find games that I want to play on my Xbox. And then later when I want to start a game on my playlist and I can go play it. And then I like to go play the game because it is fun. And then sometimes I get bored and I want to get another game and then I can get another game and then I can install the game and then I can play the game and then I can have lots of fun at the game and that means the game is really fun for me. Perhaps Someday I can play all 100 games but just not at the same time.




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