Amazon Prime Video

How to Cancel Amazon Prime Video


Written by on 2019-12-09

We have made it super easy to cancel Amazon Prime Video subscription at the root to avoid any and all mediums "AMZN Mobile LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.


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Complete Amazon Prime Video Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac Computers
  4. How to Cancel on Paypal
  5. Cancel via other companies
  6. Delete App on Iphone
  7. How to Delete on Android


There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Amazon Prime Video subscription at the root to avoid any and all mediums "AMZN Mobile LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.


   


How to Cancel Amazon Prime Video Subscriptions on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Amazon Prime Video (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Amazon Prime Video, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Amazon Prime Video Subscriptions on your Android device

To cancel Amazon Prime Video subscription on Android, you need to realize that deleting the Amazon Prime Video app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Amazon Prime Video subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Amazon Prime Video subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.


How to Cancel Amazon Prime Video Subscriptions on a Mac computer.

To cancel Amazon Prime Video subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Amazon Prime Video app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the contact provider for help.


How to Cancel Amazon Prime Video Subscriptions on Paypal.

To cancel your Amazon Prime Video subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Amazon Prime Video" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Amazon Prime Video.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your Amazon Prime Video subscription is billed through a different company?

Here's how to cancel your Amazon Prime Video subscription when billed through a different company that is not the app/playstore or paypal.

Sometimes, you may find that you made a subscription through another company whether you were aware or not at the time of subscribing. To change this you might have to sign in the company's website or directly reach out to the content provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact Amazon Prime Video here →
  2. If the company has an app they developed in the Appstore, you can try contacting AMZN Mobile LLC (the app developer) for help through the details of the app.


Bonus: How to Delete Amazon Prime Video from your iPhone or Android.



Delete Amazon Prime Video from iPhone.

To delete Amazon Prime Video from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Amazon Prime Video until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Amazon Prime Video app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.


For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Amazon Prime Video from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Amazon Prime Video, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

What is Amazon Prime Video?

Watch movies and TV shows recommended for you, including Amazon Originals like The Marvelous Mrs. Maisel, Tom Clancy’s Jack Ryan, and the kids series Tumble Leaf. App features: • Download videos to watch offline – anywhere, anytime. • Cast from your iPhone or iPad to the big screen with Chromecast. • With X-Ray, view IMDb data about the actors, songs, and trivia related to videos as you watch. • Watch on your Apple TV directly by downloading the separate tvOS app (requires Apple TV 3rd generation or later) If you subscribe to Prime Video via iTunes where available, payment will be charged to your iTunes Account at confirmation of purchase and your membership will automatically renew monthly unless auto-renewal is turned off at least 24 hours before the end of the then current membership period. Your account will be charged for renewal within 24-hours before the end of each membership period at the rate of your selected plan. You can manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes. See https://www.primevideo.com/ww-av-legal-home for the Privacy Policy and other terms applicable to your use of Prime Video.

Have a Problem with Amazon Prime Video? Report Issue

Leave a comment:


Why should I report an Issue with Amazon Prime Video?

  1. Pulling issues faced by users like you is a good way to draw attention of Amazon Prime Video to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Amazon Prime Video customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Amazon Prime Video.

User reviews of Amazon Prime Video


  • By lamangias
    5

    Love it, but could use some improvements!

    Our family loves watching Prime! Access to family friendly shows is what we look for most in our TV viewing. There are some PBS shows where we can see a few episodes or seasons and then others cost too much to buy. Would like to see shows like Murder She Wrote, etc have more seasons added. Also, I enjoy watching Law & Order SVU, so more seasons of that and other similar shows would be great. Would like to see more of the movies for kids be “prime” instead of having to pay for many that we would watch. Overall, use it way more than Netflix....thinking about giving it up, if Prime offers more.



  • By GaryPeter
    5

    So far, so good!

    Didn't even know this Prime Video was in the PRIME package, so only using it for two months. So far, so good....and got better, much better on December 31 with "Downton Abbey"! Netflix no longer had the rights but Prime bought them. I use DOWNTON ABBEY as a way to wind down, watching it before I go to sleep so when Netflix stopped airing it I was bereft, being an English speaking resident in Italy. Netflix, though, was kind enough to tell me that Prime would be beginning Downton, which they didn't need to do. I thank them. Prime has some great shows and films so between the two, Netflix and Prime, I feel covered! Again, so far, so good! Try "Mrs. Maisel"....also great! Cheers!



  • By 1badger1970
    4

    Great App - Needs Menu Help to be Awesome

    Love Prime! It’s my favorite streaming platform. To make it awesome....it needs a user-defined view for purchased movies/shows! The cataloging views on my phone, tablet and TV are second rate. Let the user define (by different views) how they see their library! I don’t care to see a default chronological sort of what I’ve purchased! I DO care that 4 movies in a series are grouped together so I don’t have to scroll through 300 titles to find one of them. Also, show two or more rows of my purchases. A single row scroll is sooo yesteryear! I have 200 plus purchases and it’s getting harder and harder to find things. Please help. Last comment, allow purchases on my iPhone! Don’t make me log into another device for purchase.



  • By LaurenNicoleM
    4

    Pretty good

    Prime app works great. Overall, it's relatively user friendly, awesome that data syncs to your other devices, and the content is fantastic. However, I have a few complaints: My biggest gripe: I'm not a fan of subscription-based payments, so I believe the monthly Prime membership should include access the ALL content, not just some content. It needs a more functional layout (it's too cluttered looking). Also- the Search function is tedious and time consuming if you don't have a microphone, you have to click letter-by-letter with your remote and pause typing before it will populate matching results. And what's with lack of predictive text here? Finally, I also wish users could make different shareable playlists for other Prime users.



  • By Gmbrandon
    4

    Stream quality not selectable on VIZIO TV

    I like having Prime movies and shows, but I have one issue. When I use the Prime app built into my VIZIO E65 TV it does not have an option to select the stream quality level. So when Prime has a UHD movie available my TV automatically goes to the UHD mode and it consumes a lot of data. The app on my iPad and phone has the ability to select Good, Better Best streaming quality which lets me limit the stream to HD if I want. I found that I can cast from my iPad to limit the stream to HD but I may not always actually be aware a show is available in UHD and I end up using lots of data without realizing it. Please add the stream quality selection to the VIZIO version of the app.


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