How to Cancel Hooked

How to Cancel Hooked

Written by on 2020-12-14

We have made it super easy to cancel Hooked subscription
at the root to avoid any and all mediums "Telepathic, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.



How does Hooked's Cancellation Policy make you feel?



Complete Hooked Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy





There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Hooked subscription at the root to avoid any and all mediums "Telepathic, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


   



Stop Ridiculous Charges.

Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.





How to Cancel Hooked Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Hooked (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Hooked, then it's definitely canceled already. It won't be renewed anymore).





How to Cancel Hooked Subscription on your Android device

To cancel Hooked subscription on Android, you need to realize that deleting the Hooked app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Hooked subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Hooked subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.


How to Cancel Hooked Subscription on a Mac computer.

To cancel Hooked subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Hooked app and then click on "Cancel Subscription".


Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Hooked Subscription on Paypal.

To cancel your Hooked subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Hooked" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Hooked.
  6. Then click "Done" on the verification page to complete the unsubscription.


What to do if your subscribed directly on Hooked's website?

Here's how to cancel your Hooked subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Hooked's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact Hooked here →
  2. If the company has an app they developed in the Appstore, you can try contacting Telepathic, Inc. (the app developer) for help through the details of the app.


How to delete Hooked account



You might have created an account on Hooked during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.



Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Hooked via Justuseapp. Get all Contact details →

  2. You can send an email to [email protected] requesting that they delete your account.

  3. Check Hooked's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
    http://www.hooked.co/privacy
    http://www.hooked.co/terms

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete Hooked from your iPhone or Android.



Delete Hooked from iPhone.

To delete Hooked from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Hooked until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Hooked app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.


For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Hooked from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Hooked, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


Stop ridiculous charges!!!


Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →




Hooked's Cancellation Policy.

Our crowdsourced data from Hooked and Justuseapp users, shows that it is Very Hard: Impossible to cancel a Hooked subscription.

Have you rated? If you haven't rated Hooked, Rate it here →.



What is Hooked?

Watch thrilling stories on Hooked. Don’t miss these super-popular videos and chats everyone is obsessed with. New stories added daily! HOOKED UNLIMITED SUBSCRIPTION:
 - You must subscribe for unlimited access to our full story catalog and premium content
 - The subscription is $19.99 monthly*
 - You'll be able to read unlimited stories for the duration of your subscription
 - Payment will be charged to your iTunes Account at confirmation of purchase
 - Subscription automatically renews unless auto-renew is turned off for at least 24-hours before the end of the current period 
- Account will be charged for renewal within 24-hours prior to the end of the current period at the cost of the chosen package 
- Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
 - No cancellation of the current subscription is allowed during active subscription period
 - You can read our privacy policy and terms of use at http://www.hooked.co/privacy
 - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication 

*Prices are equal to the value that "Apple's App Store Matrix" determines is the equivalent of the subscription price in $USD. 

By using Hooked, you agree to our Terms of Use and Community Guidelines available at http://www.hooked.co/terms

 Questions? Email [email protected] for help!



Comments


  • By JoVette

    I need to cancel my trial before I am charged this app is not on my subscription list




  • By Sheila Saelee

    I eant to cancel my hooked tv account. I tried everything even requested cancellation after a few days of trying it out. I still saw the bill on my card after. Help I never wanna see a another charge.




  • By Louisha Williams

    I need my hookedtv canceled for the weekly subscription! There isn't a way to cancel subscription so it charges me 4.99 a week!! I need this stopped as I do not use the app. I want my money back for two weeks!!




  • By alicia guzman

    I do have one issue that i cancelled last month and i'm still getting charged i have emailed a few times already about this problem . Can you please help me with the cancellation .




  • By Melissa k taylor

    Yes hello you guys ended up charge my credit card the 4.99 the other day and you guy have been trying to take money out of it and couldn't because I didn't had anything on it at all and now I want to cancel the hooked tv right now and I have no idea how to cancel it at all




  • By Amanda Pagan

    I never gave this app permission to take money out of my card. I want my money back!!! I canceled my subscription way before I was charged and it’s still charging me.




  • By Amber Douglas

    I canceled my subscription after I realized I didn’t like it. Now I’m still being charged just like everyone else who has reported an issue. I’m not reporting this to my bank and turning it in as fraudulent because all though you let me cancel my subscription through the app and pay pal you are STILL taken money without my permission. Whoever is behind this scam that y’all are running I hope you rot in hell!




  • By Sucely Ramirez

    Please refund the $ 5.99 back on to my card for hooked t.v please I cancel it already why am I still getting charge to my card




  • By Tiffani Christensen

    I never even signed up for this and I’m being charged. Cancel this now and refund my money. If I see another charge I’m contacting the FTC AND BBB and anyone else I can.




  • By Khinalin Johnson

    Hi i wanted to stop the payment and i need a refund. I canceled the subscription but im still being charged.




  • By Destini Newell

    I see a lot of people with same problem and it is not okay. I have been charged $4.99 MULITPLE times for weekly charges when I cancelled back in NOVEMBER 2020. Now it’s becoming ridiculous. You need to refund me my money and stop charging me because this is NOT okay.




  • By Kristen Reyes

    Hi, I tried canceling the subscription but somehow the app is still charging me $4.99. So far within the last month I’ve been charged 3x (3 times) for the subscription even after I thought I canceled it.




  • By Ann

    I keep getting charged 3 x a months and I cancelled back in november 2020!!!




  • By Kyla Wolfe

    GUYS y’all were having the same prob as me with the continued charges of $4.99. Go to hookedtv.com, log in to your account and click on the little person icon at the top right (it was in that spot on my iPhone) and under your email should be “manage subscription” or something and you CAN CANCEL IT!!!! We can be free from hooked the charges!!!!!!





Reported Issues: 19 Comments

By Kyla Wolfe
Jan 23 2021

GUYS y’all were having the same prob as me with the continued charges of $4.99. Go to hookedtv.com, log in to your account and click on the little person icon at the top right (it was in that spot on my iPhone) and under your email should be “manage subscription” or something and you CAN CANCEL IT!!!! We can be free from hooked the charges!!!!!!



By Ann
Jan 22 2021

I keep getting charged 3 x a months and I cancelled back in november 2020!!!



By Latoya Mandel
Jan 14 2021

You have been charging my card 5.99 twice recently for a few days now. Iban no where in my phone subscribed to you and I never gave consent for you to take anything. How do I reach someone via telephone about this.



By Destini Newell
Jan 12 2021

I see a lot of people with same problem and it is not okay. I have been charged $4.99 MULITPLE times for weekly charges when I cancelled back in NOVEMBER 2020. Now it’s becoming ridiculous. You need to refund me my money and stop charging me because this is NOT okay.



By Margaret Stevenson
Dec 31 2020

Please cancel my subscription. We should all bring a class action lawsuit against hooked tv for stealing our money.



By Amber Douglas
Dec 29 2020

I canceled my subscription after I realized I didn’t like it. Now I’m still being charged just like everyone else who has reported an issue. I’m not reporting this to my bank and turning it in as fraudulent because all though you let me cancel my subscription through the app and pay pal you are STILL taken money without my permission. Whoever is behind this scam that y’all are running I hope you rot in hell!



By April A Merced
Dec 29 2020

I've tried to cancel the subscription it's not shown in my Google play I contact Google play they can't find it I contacted you guys I don't remember when you guys told me you couldn't find it with the two emails but you guys are charging me for an app that I don't use



By Crystal Chester
Dec 29 2020

I want to Cancel mine payments for this app hooked I do not like it and stop taking money out my account



By Sucely Ramirez
Dec 28 2020

Please cancel my subscription never gave consent.



By Jennifer kaio
Dec 28 2020

I want to cancel my subscription but I can't for some reason I have tried everything what should i do



By Debbie Steen
Dec 27 2020

I need to cancel it



By Amanda Pagan
Dec 23 2020

I never gave this app permission to take money out of my card. I want my money back!!! I canceled my subscription way before I was charged and it’s still charging me.



By Melissa k taylor
Dec 21 2020

Yes hello you guys ended up charge my credit card the 4.99 the other day and you guy have been trying to take money out of it and couldn't because I didn't had anything on it at all and now I want to cancel the hooked tv right now and I have no idea how to cancel it at all



By Adrian Smith
Dec 19 2020

How to make this stop charging my card? I went to the app it says i habe no subscription but my card has been charged 5 times thats been once a week for 5 weeks. And I want my money back. I dont want this stupid shit



By alicia guzman
Dec 17 2020

I do have one issue that i cancelled last month and i'm still getting charged i have emailed a few times already about this problem . Can you please help me with the cancellation .



By Cathy Gray Sharpe
Dec 17 2020

Please Stop Taking Money Out Of My Account Im Not With Them No More And They Keep Taking $4.99 Please Stop



By Carley Blaney
Dec 16 2020

I need to cancel my subscription like everyone else on here. Please let me know how to do so ASAP.



By Emily
Dec 15 2020

I need to cancel the free trial as well as the subscription but my phone is not allowing me to do it so I need this fixed ASAP thank you



By JoVette
Dec 01 2020

I need to cancel my trial before I am charged this app is not on my subscription list





Have a Problem with Hooked? Report Issue

Leave a comment:



Why should I report an Issue with Hooked?

  1. Pulling issues faced by users like you is a good way to draw attention of Hooked to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Hooked customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hooked.


User reviews of Hooked


  • By emily00sunshine
    5

    I understand why they call it hooked!

    These stories keeps you so entertained it’s unbelievable. I always find myself going to this app to read the next story. I also really like that some are a couple of “chapters” so it draws you in more to see what is going to happen next. There has not been one story yet that I haven’t smiled, chuckled or was shocked while reading these on my phone. I do not understand why people gave a 1 or 2 star review. Reviews are for how entertaining or good an app is, not to bash them for having to wait 15 mins to keep reading on. Honestly 15 mins isn’t that long, and if you really don’t want to wait, then pay for the subscription. Yes it’s $15 a month but come on people, this IS a business and they need to make money somehow so they can keep growing. I personally don’t want to pay for the subscription either so I just wait the 15 mins, it’s really not that bad. Honestly. I secretly like it because it forces me to put down my phone because I’m so hooked to this app! Thanks guys!



  • By PlayBoxGames
    5

    Great App But......

    .... I love the app it is great. I really love that you can get it and read stories for free that are decently long. The stories are addicting, dramatic, scary, and mysterious. I love reading them especially The Watcher and Clowns, but I wish there was a in app way where you could write your own stories. Like you guys could add an editor button and a New Story button because I have some great ideas for some stories. So this app would be five star if it had a edit button. So please editors of this app please, please, please add an editor mode. Just think how many more people downloading your app if someone told their friend, “Hey do you have any Romantic, Horror, Sci-fi, it mystery ideas. If so Download Hooked, so you can make your own stories.” If you do end up adding this feature thank you. Sincerely, - A Hooter



  • By MiniWinner7
    4

    Good but annoying

    This app is one of my favorite apps on my phone. I’ve read many stories on it and so far all of them have been super interesting. I (personally) like the horror ones. But their are a few things that I think they should change about this app. 1st of all I think it’s stupid that you have to wait 15 Minutes during a story. And sometime the 15 min thingy will pop up at random parts in the story and it’s really annoying. I think they should change this so that it’s only like 5 min and it doesn’t pop up in the middle of the stories. 2nd of all to see any pictures or to skip the 15 min you have to get “Hooked Unlimited” which cost $15 for a month. I still think they should have this but not for EVERY picture because usually the pictures are there to move the story along but when you can’t see them you have no idea what’s happening. Other then these things I think the app it pretty good and has great stories.



  • By Skippitdydoda
    3

    I WANT CREATE YOUR OWN STORYS BACK

    I just recently downloaded this app, and I was looking forward to making my own chat stories. I was already brainstorming ideas (I know, I’m a nerd)! But when I discovered there was no option for that, I went here, to the App Store, to investigate. I read some reviews, and I noticed that some people were complaining about the lack of making your own stories, and that they wished that option was back. Well, me to! I really wanted to have the freedom of writing my own thing for people to read and enjoy. I am pretty sure (from reading the reviews) that other people want the freedom as well. Bringing back the make your own story option would make my Hooked experience much more happy. I am only able to give three stars for no freedom of making chat stories, and the fact that I am a little salty about this change of what I thought would be a more creative and free app game (I digress, I digress). If the Hooked team decides to bring back the make your own chat story option back, I would be much more happy and delighted. Thank you!



  • By WriterTool
    2

    Broken app

    I downloaded Hooked a while back because I loved to write stories and wanted to try text stories. I absolutely ADORED this app and the wonderful story-writer it had, but lately Hooked has been giving me so many frustrating problems that I can’t WAIT to be rid of it. They claim ‘follow the steps in the app’ for exporting stories; I have searched EVERYWHERE in this app for a story exporting tool (so I can switch my stories over to Tap), low and behold, I have not found it. There are even some stories that I MYSELF have written that I cannot even access because the app crashes EVERY SINGLE TIME I TRY. So hurray, unless this is yet another bug they need to fix, I’m gonna lose the work I put into my stories because this darn thing can’t even run properly. Not to mention beforehand when actually writing the stories, there were so many occasions of the writing-tool bugging out and not letting me delete duplicated chapters or rearrange character names and colors. This was a fun app but now it’s just broken. My advice? Forget about Hooked and switch to Tap. They at least program it COMPETENTLY.




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