How to Cancel DreamMapper

How to Cancel DreamMapper

Written by on 2021-07-12

We have made it super easy to cancel DreamMapper subscription
at the root to avoid any and all mediums "Philips Respironics" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate DreamMapper's Cancelation Policy


Complete Guide to Cancel and Delete DreamMapper

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel DreamMapper subscription at the root to avoid any and all mediums "Philips Respironics" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel DreamMapper Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on DreamMapper (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for DreamMapper, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel DreamMapper Subscription on your Android device

To cancel DreamMapper subscription on Android, you need to realize that deleting the DreamMapper app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the DreamMapper subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your DreamMapper subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel DreamMapper Subscription on a Mac computer.

To cancel DreamMapper subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the DreamMapper app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel DreamMapper Subscription on Paypal.

To cancel your DreamMapper subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "DreamMapper" or "Philips Respironics" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to DreamMapper.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on DreamMapper's website?

Here's how to cancel your DreamMapper subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into DreamMapper's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all DreamMapper's contact details here

  2. Visit the website of DreamMapper. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete DreamMapper account

You might have created an account on DreamMapper during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to DreamMapper via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete DreamMapper from your iPhone or Android.

Delete DreamMapper from iPhone.

To delete DreamMapper from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold DreamMapper until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the DreamMapper app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete DreamMapper from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose DreamMapper, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete DreamMapper?

Our crowdsourced data from DreamMapper and Justuseapp users, shows that it is Unrated to cancel a DreamMapper subscription.

If you haven't rated DreamMapper cancellation policy yet, Rate it here →.

What is DreamMapper?

Achieving a great night’s sleep with CPAP therapy happens when you take an active role in your own therapy. That means being in tune with how your therapy and equipment are performing – and how they should be performing – from night to night. DreamMapper is a mobile and web application that keeps you actively informed about your previous night’s therapy – with information like mask fit and therapy hours – so you know you are getting what’s needed for the great night’s sleep you deserve. DreamMapper provides all of the following: • Bluetooth® data transfer from your Philips PAP; • Daily feedback about your treatment and your therapy results; • Personalize your treatment management by setting alerts and personal goals; • Find the answers to your questions through a rich content including informational videos and guides; • Receive notifications about your therapy and your DreamMapper compatible equipment; Learn more about DreamMapper and the Philips devices it supports at Philips CPAP devices treat Obstructive Sleep Apnea (OSA) so that you can sleep better at night and be more active during the day. Part of the Dream Family DreamMapper is part of the Dream Family from Philips Respironics. The Dream Family offers innovative, comprehensive sleep therapy technology like: • DreamWear: It looks different because it is different. The ingenious open-face design provides exceptional comfort with an optimal fit, easy freedom of movement and the ability to choo...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Reported Issues: 3 Comments

By Maria Harben
Oct 31 2021

Hi, I wish to delete my account details please. Unable to find where to do this. Would you please help me to delete my account. I have already deleted DreamMapper off my android phone, but want to completely delete my account. Thank you, Maria.

By Pamela Hollis
Jun 10 2021

App hasn’t been working for me for the last month. First part of May is the last time it uploaded and of my information and I don’t know why it stopped showing data. Please advise.

By Carol McFarland
May 07 2021

I downloaded DreamMapper in Windows 10 and I want to uninstall it. How do I do this. I thought that is why I wasn't showing any of my data. I think I am already connected to either bluetooth or wifi. This is on my big computer.

Have a Problem with DreamMapper? Report Issue

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Why should I report an Issue with DreamMapper?

  1. Pulling issues faced by users like you is a good way to draw attention of DreamMapper to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DreamMapper customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DreamMapper.

User reviews of DreamMapper

  • By Genuine_TuffGuy

    A Necessary Tool for the Phillips CPAP

    I have found the Phillips Dreamware app to be a necessary diagnostic tool for helping me understand the quality of my sleep each night. I have been using it for many months now. The application indicates how long you wore the mask, the effectiveness of the seal it had with your face, and the overall AHI sleep index with a breakdown for the number of occurrences of obstructive apnea, clear airway apnea, and hypopnea during the sleep period. You can also generate column chart graphs for up to 90 days that show how long the mask was worn, the effectiveness of the seal, and the overall AHI index for each sleep period during the chosen span of days. Note: the breakdown of the AHI index is only shown for each sleep period. The only bug I have observed with the app is when it pops up an error message saying it failed to connect via Bluetooth, and yet when you click "OK" the data usually transfers despite the error warning (false error). One nice additional feature would be to download the sleep data as a CSV or tab delimited file so that you can better look at the raw data in Excel or some other spreadsheet tool of choice (for those who are more analytically minded).

  • By JSchaefer316

    Bluetooth Gliches

    This app is an excellent idea and very useful. The resources are great. The one and only thing preventing me from giving this a 5-star rating is the repeated failure of the Bluetooth updates to my iPad. Sometimes it takes a day or two for the data to show up on the iPad even though the data is clearly on the DreamStation. I refresh and attempt to update many times each morning. Sometimes the data shows up after a couple of attempts; other times it is delay for up to 48 hours. Makes no sense at all. Update: The recent update failed to fix the problem with missing data. I have verified with my provider that the data IS in the machine on the SD card; but frequently fails to download to this app. The problem is random. Sometimes the data arrives after a few days, sometimes never at all. I will say that data arrives better than 90% of the time; but this problem makes the reports out of the app useless. Very disappointing...

  • By George Graves

    Annoying app, but useful...

    First off, I do use this app daily to view the quality and the direction of my sleep each day. I have used that information to train myself to sleep more and understand the quality of my sleep. The interface presents little information beyond the basics, and the Bluetooth connection is difficult on my iPhone 5. This is one of the few apps that I have difficulty with and that creates much annoyance. It will not stay paired with my iPhone and requires a re-pairing frequently. I know it's the app because the apps for my cars stay paired pretty much permanently even when I am away from the car for long periods. I am surprised that this has been missed by the Phillips engineers but nonetheless it is so. Because the CPAP machine is mounted permanently at a lower level than my bed it is difficult to turn the knobs and dials and the machine has to be restarted frequently to get the readings, but the information it provides is worth it even if annoying.

  • By rwm189sr

    Dream mapping app

    Gotta say new to CPAP this App has been a lifesaver allowing me to work through the largely difficult job of attempting to locate a mask that fit correctly. After several meetings with sleep doctor, it was determined I was a mouth breather as such even though given a few different styles/sizes was pretty much left on my own. Were it not for the machine read out I would have NEVER known using what appeared to be ok fitting there was leakage I never would have known existed but more importantly my AHI readings were off the chart 13 and higher, yet below 2 utilizing a nasal mask and chin strap. Don't get me wrong the information provided was NOT what I hoped to see, god knows I wish I could simply wear a full face mask but after equipment provider coming to my home with numerous samples and actually finding a mask that seals 100%, in my situation it would never have been known excised without having this app and substantial I fit provides.

  • By Beatlemom76

    Major Bluetooth connectivity issues

    When you can actually get Bluetooth to connect and your sleep data to download, then the information is very useful. My problem is keeping a Bluetooth connection. This has been going on for months. Almost every day, I have to clear the pairing, turn off my iPhone, unplug the DreamStation CPAP, then turn phone and machine back on and connect Bluetooth. It will not hold the connection. It is not my iPhone because Bluetooth stays connected for everything else. There was a recent Dreammapper app update around October 27th and now it will not connect at all! Yesterday I went through the same process of clearing the pairing on phone and machine. This time I also uninstalled the app itself from my phone. Unplugged the machine and turned off my phone. Turned machine and phone back on, installed the app again, and went through the pairing process. I did this 3 times before it finally connected and downloaded my data. Then today I opened the app to download the data and I get the usual “check your Bluetooth connection”. I just do not have the time to do this every single day. Developers- you have a good app as far as the data available to track your sleep; however unless you can correct the Bluetooth connectivity problems we can actually download it, the app is useless.

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