How to Cancel Dexcom Clarity

How to Cancel Dexcom Clarity

Written by on 2022-04-07

We have made it super easy to cancel Dexcom Clarity subscription
at the root to avoid any and all mediums "Dexcom" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Dexcom Clarity's Cancelation Policy


Complete Guide to Cancel and Delete Dexcom Clarity

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Dexcom Clarity subscription at the root to avoid any and all mediums "Dexcom" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Dexcom Clarity Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Dexcom Clarity (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Dexcom Clarity, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Dexcom Clarity Subscription on your Android device

To cancel Dexcom Clarity subscription on Android, you need to realize that deleting the Dexcom Clarity app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Dexcom Clarity subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Dexcom Clarity subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Dexcom Clarity?

Removing card details from Dexcom Clarity if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Dexcom Clarity from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Dexcom Clarity or any other website using your Justuseapp card.
  5. Cancel the Dexcom Clarity subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Dexcom Clarity directly. Get their Contact info →

How to Cancel Dexcom Clarity Subscription on a Mac computer.

To cancel Dexcom Clarity subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Dexcom Clarity app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Dexcom Clarity Subscription on Paypal.

To cancel your Dexcom Clarity subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Dexcom Clarity" or "Dexcom" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Dexcom Clarity.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Dexcom Clarity's website?

Here's how to cancel your Dexcom Clarity subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Dexcom Clarity's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Dexcom Clarity's contact details here

  2. Visit the website of Dexcom Clarity. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Dexcom Clarity account

You might have created an account on Dexcom Clarity during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Dexcom Clarity via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Dexcom Clarity from your iPhone or Android.

Delete Dexcom Clarity from iPhone.

To delete Dexcom Clarity from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Dexcom Clarity until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Dexcom Clarity app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Dexcom Clarity from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Dexcom Clarity, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Dexcom Clarity?

Our crowdsourced data from Dexcom Clarity and Justuseapp users, shows that it is Very Easy to cancel a Dexcom Clarity subscription.

If you haven't rated Dexcom Clarity cancellation policy yet, Rate it here →.

What is Dexcom Clarity?

Dexcom Clarity is a diabetes management application for CGM users. It provides relevant insights into users’ retrospective glucose values, patterns, and trends over time. Dexcom Clarity is an important part of your Dexcom CGM system. It can help you identify glucose patterns and, with your healthcare professional, determine the potential causes of those patterns. Dexcom Clarity users experience up to 15% increased time in range (70-180mg/dL) as compared to non-users.* Log in with your Dexcom account to: • Keep tabs on your time in range, patterns and other key metrics. • Allow clinics to access to your data and reports to make appointments more efficient. • Set Time in Range goals. • Turn on daily or weekly notifications and emails. • View, save, print, and email all reports. • Connect to partner apps for more features and benefits. This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646. Dexcom is required to follow up with customers regarding product-related complaints. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint. *Parker AS, Welsh J, Jimenez A, Walker T. Insights from big dat...

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Reported Issues: 1 Comments

By Paula oram
Apr 03 2022

I would like to know how to remove a dependant on the clarity Dexcom app . I know how to add a dependant but there is no information or process to remove the person under the age of 18 on my account .

Have a Problem with Dexcom Clarity? Report Issue

Leave a comment:

Why should I report an Issue with Dexcom Clarity?

  1. Pulling issues faced by users like you is a good way to draw attention of Dexcom Clarity to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Dexcom Clarity customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dexcom Clarity.

User reviews of Dexcom Clarity

  • By Dachshund 57

    Great information!

    I had a CGM for a time about 10 years ago and wasn’t very impressed. I’m giving it another shot and so far have been blown away at how helpful the clarity app is for me. I can generate beautiful and easy to understand charts in a couple of clicks and see trends to help me manage my diabetes better. This is a wonderful tool. I don’t understand the negative reviews I’ve seen- everything has worked flawlessly for me. Great job Dexcom!

  • By overlyCautious

    Great App!

    First, let me start by saying this app works perfectly fine. From the instant I installed it, the app logged into my Dexcom account and has provided me with valuable information on my running blood glucose levels. The overview switches easily between 48 hours and 7- to 90-days. The report function works well and provides great details. For anyone using the Dexcom G5, this is a must-have app!

  • By Burgmomma

    Finally fixed!!!

    I am so glad! After a very long time of this app crashing Everytime you open it, it has finally been fixed! This app offers amazing information that I am so happy to be able to access again.

  • By ncamarda

    Crashes - won’t open

    Have been waiting a month for bug fixes with this app. I still cannot open the app on iOS 11.3.1 iphone X. I get notifications every Sunday but can’t actually open the app. Please fix.

  • By Jrossn

    Details for graphs

    Great tool to follow my numbers. Love how it’s connected to Dexcom G6 Follow. Only detail missing is there are no values on the landscape graph for bg or time. Would love it to mirror the graph on the portrait mode even if it were slightly less detailed. Thanks!

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