How to Cancel Carly — OBD2 car scanner

How to Cancel Carly — OBD2 car scanner

Written by on 2023-02-22

We have made it super easy to cancel Carly — OBD2 car scanner subscription
at the root to avoid any and all mediums "Carly Solutions GmbH Co KG" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Carly — OBD2 car scanner?


Complete Guide to Cancel and Delete Carly — OBD2 car scanner

A few things to note and do before cancelling:

  1. Check the Terms, Service policy or Privacy policy of Carly — OBD2 car scanner to know if they support self-serve subscription cancellation or account deletion:
  2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  3. Cancelling a subscription during a free trial may result in losing the trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Carly — OBD2 car scanner?

It is Fairly Hard to Cancel a Carly — OBD2 car scanner subscription. (**Crowdsourced from Carly — OBD2 car scanner and Justuseapp users)
If you haven't rated Carly — OBD2 car scanner cancellation policy yet, Rate it here →.


How to Cancel Carly — OBD2 car scanner Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Carly — OBD2 car scanner (subscription) you want to review.
  3. Click Cancel.

How to Cancel Carly — OBD2 car scanner Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Carly — OBD2 car scanner (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Carly — OBD2 car scanner Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Carly — OBD2 car scanner app and then click on "Cancel Subscription".

How to Cancel Carly — OBD2 car scanner Subscription on Paypal:

To cancel your Carly — OBD2 car scanner subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Carly — OBD2 car scanner" or "Carly Solutions GmbH Co KG" to cancel.

What to do if you Subscribed directly on Carly — OBD2 car scanner's Website:

  1. Reach out to Carly Solutions GmbH Co KG - the company behind Carly — OBD2 car scanner directly: Get all Carly — OBD2 car scanner's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Carly Solutions GmbH Co KG (the app developer) for help through the details of the app.

How to delete Carly — OBD2 car scanner account:

  1. Reach out directly to Carly — OBD2 car scanner via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.
  3. Check Carly — OBD2 car scanner's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete Carly — OBD2 car scanner from iPhone:

To delete Carly — OBD2 car scanner from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Carly — OBD2 car scanner until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Carly — OBD2 car scanner app.

Delete Carly — OBD2 car scanner from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Carly — OBD2 car scanner, » then click "Uninstall".


Carly is the most versatile OBD2 scanner with diagnostic insights, coding, and maintenance functions. It helps over a million car owners on average save $500 a year. Test it yourself now! Get the Carly app and the Carly Universal Adapter that access data through the OBD2 port of your car. It works for Audi, BMW, Ford, Lexus, Mercedes, Mini, Opel, Porsche, Renault, Seat, Skoda, Toyota, VW, and almost all car brands in the world with an OBD2 port. >> Every car is unique — specific features will vary with every model, build year, hardware, and software. ———— BASIC FEATURES INCLUDED IN THE (FREE) LITE VERSION Health (OBD), Live Data (OBD), and Emission Check (OBD) enable you to have control over the most important systems — engine and transmission. Check if they work for your car. ADVANCED FEATURES INCLUDED IN THE FULL VERSION (SUBSCRIPTION) These are supported for the following car brands: Audi, BMW, Ford, Lexus, Mercedes, Mini, Porsche, Renault, Seat, Skoda, Toyota, and VW. Every car is unique, so specific features will vary with every model, build year, hardware, and software. • CHECK THE CAR’S HEALTH AND SAVE MONEY • With Carly car diagnostics, you’ll have the right scanner tool to read from all built-in electronic control units (ECUs), including engine, transmission, ABS, airbag, & multimedia, keep track of your car’s health, gauge the severity of problems, clear fault codes, and more. • MONITOR LIVE DATA • Live parameters or live data can help you take the guesswork out of understanding what your car needs and detect the fault origins. • CODE AND CUSTOMIZE FEATURES • Access hidden features already set by the manufacturer and customize your car to fit your needs. This feature is only available on certain car brands/models, and the coding options vary. • PERFORM SIMPLE CAR MAINTENANCE INDEPENDENT OF THE WORKSHOP • Analyze emission and engine gauges, change and register your car battery, perform an oil reset, and much more, all with your smartphone. • DETECT MILEAGE MANIPULATION • Car mileage manipulation is on the rise. Don’t get tricked. Use Carly to perform a used car inspection before buying. All of your reports are automatically saved into your account in the Digital Garage. ———— HOW IT WORKS Step 1: Check which features are available for your car model Step 2: Order your Carly Universal Adapter. Step 3: Plug the adapter into the OBD2 port and log in on this app to check what works for your unique car. Step 4: Upgrade to the full app version — if available for your car. THE CARLY UNIVERSAL ADAPTER - MOST ADVANCED OBD DEVICE The OBD2 device was designed to support almost all car brands with an OBD2 port (built 2001 or later) and to enable advanced Carly features. The adapter comes with: • A lifetime warranty • Premium customer support • A 14-day money-back guarantee THE CARLY APP The Carly app offers a free lite version. For some brands with supported advanced features, you get a full one-time health check, together with one error report, and one used car check report. The full version works for BMW, Ford, Mini, Toyota, Lexus, VW, Audi, Skoda, Seat, Mercedes, Renault, and Porsche. You can purchase a subscription for an individual car brand or for all car brands. ———— This is a yearly subscription. Payment is handled via your iTunes Account. Subscription automatically renews for one year if not canceled 24 hours prior to the end of the current period. The subscription can be managed in your Account Settings and the automatic renewal can be deactivated there. Terms of Use: Privacy Policy:

Reviews & Common Issues: 6 Comments

By PlatinumMedallion

Worth the lifetime subscription

I’ve been using Carly for many years now and seen them evolve. I’m very protective about my BMW. I’ve been very happy with the stability of the product. The devs are responsive and quality conscious. Initially I would tinker around with the settings, tweaking it and customizing it. Recent my car overheat and went into limo mode while driving in the mountains suddenly. I had the adapter, plugged it in and fired up the app. Within a minute it diagnosed the codes and captured something called sub freeze frames which are specific to BMW and told me what the exact problem was - a failed water pump. It told me exactly when it failed and how long I had been driving without a water pump (less than a mile thankfully). That helped me determine the next steps, I made a few phone calls to get some quotes on installing a new water pump and I had the car towed to the appropriate workshop and I knew exactly what’s needed to be done and I had the best price for the job upfront. No haggling or surprises. That was the neat part, knowing exactly what was wrong at the right time. I knew I could wait for a few minutes for the engine to cool down and then start the car and move it off the road into the shoulder and I knew that I couldn’t drive it more than a minute. Okay peace of mind knowing exactly what was wrong. Totally worth the lifetime subscription. Plus the new digital garage feature is very cool

By BrotriX86

Great app!

Great experience with Carly for BMW. Gives ability to unlock numerous features that are not accessible with the stock configuration. Had issues with getting the adapter to communicate with my car at first. Reached out to Carly support and Robert was very helpful and offered to send me a new adapter. It turned out that the adapter worked just fine. It was my car that was the issue. I resolved the issue by disconnecting my car battery for 5-10 minutes. After doing this, Carly worked flawlessly. If Carly has issues connecting to the car, try disconnecting/reconnecting the battery. Of note, I also connected a basic OBDII diagnostic tool to my car before disconnecting the battery and it was having a hard time reading the car as well. So, the car was definitely the problem, not Carly. Highly recommend!

By mikeyp203


I received my Carly in the mail about a week ago, and downloaded the app. The lite version is alright but did not suit my needs. I understand that 55 dollars sounds a little much just for a full version. After my purchase of the full version, I realized that this is just what I needed. Its a great app that comes with a lot of features and its right at the disposal of your phone. Being able to see what was wrong with my car was awesome but being able to read out real time data as I drove was probably one of the most helpful tools. I definitely recommend this purchase of both the app and the adapter. Saves a lot of money, time, and to say the least its pretty dummy proof.

By Peter_Mccly

Haven’t purchased yet can’t wait

I’m just commenting on the user post above, bruh it’s only $60 a year annually that’s not the end of the world. You pay annual for a gym membership you probably don’t even use. But just the idea of having a personal reader for ur car that can track codes plus handle i drive and few more features is great for the personal car user that knows lil to enough about cars to understand, with the app i feel like i would be on top of everything with the car, so i can’t wait to purchase this app once i pull off the lot very soon

By Level standard

Not What I Was Expecting

If you take the time to read just some of the reviews for this product, you will notice a pattern. It seens as though every 5 Star review is done by a user with a history of only one review: the one they made for the Carly For BMW app. Why is that? I suspect it is because all of the 5 Star reviews were written by one individual, Robert Prosciak, an employee of Carly in an attempt to bring the review average up from all the 1 and 2 Star reviews that are hurting sales of this app. Why do I believe that to be true? Because nearly every 5 Star Review mentions Robert by name.

By Doug
Jan 27 2023

Not pleased with Carly support. I've had nothing but problems with mine and regret buying it. I suspect the app is the problem for my car 3007 Santa Fe. I get the same results scaning buddy's car...ECU not responding. It hasn't done 1 successful scan yet.

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