How to Cancel Root

How to Cancel Root

Written by on 2022-04-22

We have made it super easy to cancel Root: Affordable car insurance subscription
at the root to avoid any and all mediums "Root, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Root's Cancelation Policy


Complete Guide to Cancel and Delete Root: Affordable car insurance

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Root to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Root: Affordable car insurance subscription at the root to avoid any and all mediums "Root, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Root: Affordable car insurance Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Root (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Root: Affordable car insurance, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Root: Affordable car insurance Subscription on your Android device

To cancel Root subscription on Android, you need to realize that deleting the Root app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Root: Affordable car insurance subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Root subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Root?

Removing card details from Root if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Root from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Root: Affordable car insurance or any other website using your Justuseapp card.
  5. Cancel the Root subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Root directly. Get their Contact info →

How to Cancel Root: Affordable car insurance Subscription on a Mac computer.

To cancel Root subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Root: Affordable car insurance app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Root: Affordable car insurance Subscription on Paypal.

To cancel your Root subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Root: Affordable car insurance" or "Root, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Root: Affordable car insurance.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Root's website?

Here's how to cancel your Root subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Root's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Root's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Root, Inc. (the app developer) for help through the details of the app.

How to delete Root account

You might have created an account on Root during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Root via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Root's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Root: Affordable car insurance from your iPhone or Android.

Delete Root: Affordable car insurance from iPhone.

To delete Root from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Root: Affordable car insurance until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Root: Affordable car insurance app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Root: Affordable car insurance from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Root: Affordable car insurance, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Root?

Our crowdsourced data from Root and Justuseapp users, shows that it is Very Difficult to cancel a Root subscription.

If you haven't rated Root cancellation policy yet, Rate it here →.

What is Root: Affordable car insurance?

Root is the easier, more affordable way to insure your stuff. Good drivers can save hundreds on car insurance with a personalized rate based on your driving. Bundle with renters or homeowners for more coverage and more savings—get a discount on your homeowners insurance just for bundling, and renters starts at only $6/month. It’s affordable coverage for the things that matter most, and it’s all conveniently located in the Root app. Root car insurance: Unlike traditional car insurance companies that base rates on demographics, like your age, marital status, or gender, we use a mobile app to measure driving behavior and base rates primarily on how people drive. By removing bad drivers from the equation, we’re able to keep our rates low. Good drivers save up to $900 a year. It’s the fair way to price car insurance. There's a reason we’ve been featured in Forbes, TechCrunch, Wired, The Washington Post, and Fortune Magazine. Root renters insurance: If you rent your house, condo, or apartment, you can get renters insurance starting at just $6/month. It covers your stuff when it's in your home and when it’s not (like your suitcase in a hotel), damage to your stuff from smoke or fire, a place to stay if your home is too damaged to live in, and even medical expenses if someone gets hurt in your home. And, it’s surprisingly cheap. Bundle with auto and have everything you need right in the app. Root Home: Get personalized protection for you, your home, and your belongings with Root...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Reported Issues: 1 Comments

By Rosemary Boffill
Jul 08 2022

very hard canceling auto policy

Have a Problem with Root: Affordable car insurance? Report Issue

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Why should I report an Issue with Root: Affordable car insurance?

  1. Pulling issues faced by users like you is a good way to draw attention of Root: Affordable car insurance to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Root: Affordable car insurance customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Root: Affordable car insurance.

User reviews of Root

  • By thebulder


    Looked at Root insurance about a year ago and they were not in my state (Kentucky). This time, they were though! When first signing up, I had an issue with setting up two drivers. Customer service was very responsive and got the issue resolved. After 3 weeks, we got a quote. The rate Root offered was great! The rate with Root is saving us $320 a year over Liberty Mutual and we got higher coverages like $50,000 Personal Injury Protection and no deductible compared to $10,000 with and a deductible with Liberty Mutual. And, we no longer need to pay for AAA since roadside assistance is included! The Root app is so easy to use and we were really happy to see that if we need to make any changes to our policy, we can do so right in the app and see how it affects our rate. I can’t say enough good things about this app and company! I also sent an app suggestion to them and got a very quick and friendly response! Considering the price, benefits, and exceptional customer service, I have a feeling we will be staying with Root insurance for a very long time! Root has certainly gone above and beyond in finding ways to put their customers first and treat us like an insurance company should! I will definitely be referring other customers to Root and highly recommend them for auto insurance!

  • By Tahir223

    BEST CHEAP RATES! Easy quick set up

    Root is the best insurance company on the market today. I’m a 23 year old male driver whose never been in a accident or gotten a ticket. who doesn’t do a whole lot of driving i drive a couple minutes to get to work and make a couple trips throughout the month to go to the movies or out to dinner or something. I have a buddy who is the same age as me and has been in 3 accidents and guess what HIS PROGRESSIVE RATE IS THE EXACT SAME AS MINES!! Ridiculous, i should not be paying the same amount, 280$, with root my payment is now 148$ with the same coverage. No longer do you have to call and go through a whole interview with a insurance agent and answer a million questions just for them to quote you the same rate they quoted someone they were just on the phone with. Root really tailors you’re rate based on your driving skill which is a HUGE advantage over most other companies. Set up is easy almost everything can be found within the app, including roadside assistance, towing, spare tire installation. They even make it to where you can actually customize your rate to fit your budget and your needs. I HIGHLY RECOMMEND ROOT !

  • By Annette_NMK


    I never leave reviews, this is my first one ever. But Root really is that good. My car flooded not once but TWICE because of a hurricane and a flash flood overnight (I live in the coastal south.) Root was supportive, accessible, and helped me get my car fixed. They covered everything at the repair shop. Even when the shop made a mistake, Root still covered it and I had nothing to stress about. It was easy and painless, I still reminder the guys name I talked to because he was so helpful and put me at ease- Ryan Grant. My roommate pays double what I pay and I have WAY better coverage than her. My friends are all jumping on Root when I show them how much I pay and my coverage. They can’t believe it. When I first heard about Root, I thought “this is too good to be true.” But it’s not, the catch is you really have to be a good driver. I do know a few people that have failed it and that’s why their system works. If you’ve read this far and you truly are a good and safe driver and are looking to save money- Root is for you. And soon enough you’ll be posting a review too and telling everyone and their mama ;)

  • By happy test driver

    Pretty simple and great price

    The test drive was a little nerve raking because my coworker almost always drives to lunch. After he made my score go down some, I wised up and started driving. The only issue I have for this is the “consistency” rating. I live in Houston and we always have stop and go traffic. It did ding me for that, but still got approval. I’m saving almost $800 a year for slightly better coverage than I had with Geico. Most insurance carriers are raising their rates in the Houston area due to recent flooding. I looked to add a new car to my policy and they wanted to raise my premium $60/month for a new car! That’s when I started looking and found Root. I made sure to read reviews, both of the app and of the claims process and decided to make the switch today. I decided on the 6 month up front payment and I’m saving an additional 20%, meaning monthly it is $93 versus Geico $150. I don’t have any at fault wrecks or tickets in the past 8 years, so I decided geico got enough of my money. I would say take the test drive and see if you qualify, nothing hurts in seeing if they can save your money in the long run.

  • By Pallaium


    There are so many things I love about this app. Firstly I am 22 and decided to give this app a chance and take the “first steps of adulthood” and get my own insurance. I was told time and time again (even by insurance agencies I called for a quote) that I should stay on my parents insurance for as long as possible because it was going to be more expensive. I still went through the test drive and got an AMAZING quote that was half the price of being on my parents insurance! I was so happy! The next thing I love about this app is you do the test drive for around three weeks (which is the time it takes to form a habit) and practice keeping your phone away and driving a little bit more carefully than you normally would to get a good rate, and those habits have stuck with me! I (who treats their phone like an appendage) now have created a habit of starting up my music before I start driving and leaving my phone alone while I’m driving, which is something I am very happy about. Thank you root for saving me money and making me safer!

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