How to Cancel CamScanner PDF Scanner App

How to Cancel CamScanner PDF Scanner App

Written by on 2020-12-30

We have made it super easy to cancel CamScanner-PDF Scanner App subscription
at the root to avoid any and all mediums "INTSIG Information Co.,Ltd" (the developer) uses to bill you.
Now let us get into the crux of this guide.



How does CamScanner PDF Scanner App's Cancellation Policy make you feel?



Complete CamScanner-PDF Scanner App Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy





There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel CamScanner-PDF Scanner App subscription at the root to avoid any and all mediums "INTSIG Information Co.,Ltd" (the developer) uses to bill you. Now let us get into the crux of this guide.


   



Stop Ridiculous Charges.

Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.





How to Cancel CamScanner-PDF Scanner App Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on CamScanner PDF Scanner App (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for CamScanner-PDF Scanner App, then it's definitely canceled already. It won't be renewed anymore).





How to Cancel CamScanner-PDF Scanner App Subscription on your Android device

To cancel CamScanner PDF Scanner App subscription on Android, you need to realize that deleting the CamScanner PDF Scanner App app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the CamScanner-PDF Scanner App subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your CamScanner PDF Scanner App subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.


How to Cancel CamScanner-PDF Scanner App Subscription on a Mac computer.

To cancel CamScanner PDF Scanner App subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the CamScanner-PDF Scanner App app and then click on "Cancel Subscription".


Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel CamScanner-PDF Scanner App Subscription on Paypal.

To cancel your CamScanner PDF Scanner App subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "CamScanner-PDF Scanner App" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to CamScanner-PDF Scanner App.
  6. Then click "Done" on the verification page to complete the unsubscription.


What to do if your subscribed directly on CamScanner PDF Scanner App's website?

Here's how to cancel your CamScanner PDF Scanner App subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into CamScanner-PDF Scanner App's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact CamScanner-PDF Scanner App here →
  2. If the company has an app they developed in the Appstore, you can try contacting INTSIG Information Co.,Ltd (the app developer) for help through the details of the app.


How to delete CamScanner PDF Scanner App account



You might have created an account on CamScanner PDF Scanner App during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.



Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to CamScanner PDF Scanner App via Justuseapp. Get all Contact details →

  2. You can send an email to [email protected] requesting that they delete your account.

  3. Check CamScanner PDF Scanner App's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
    https://www.camscanner.com/app/service?language=en-us
    https://www.camscanner.com/app/privacy?language=en-us

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete CamScanner-PDF Scanner App from your iPhone or Android.



Delete CamScanner-PDF Scanner App from iPhone.

To delete CamScanner PDF Scanner App from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold CamScanner-PDF Scanner App until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the CamScanner-PDF Scanner App app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.


For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete CamScanner-PDF Scanner App from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose CamScanner-PDF Scanner App, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


Stop ridiculous charges!!!


Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →




CamScanner PDF Scanner App's Cancellation Policy.

Our crowdsourced data from CamScanner PDF Scanner App and Justuseapp users, shows that it is Very Hard: Impossible to cancel a CamScanner PDF Scanner App subscription.

Have you rated? If you haven't rated CamScanner PDF Scanner App, Rate it here →.



What is CamScanner-PDF Scanner App?

* Scan docs into clear & sharp image/PDF, to email, fax, print or save to cloud * The choice for 400 million users all over the world CamScanner is a free scanner app that helps users scan, edit, store, and sync contents across smartphones, iPads, tablets and computers. Extract texts with OCR and convert PDF to Word, Excel, etc. Features: *Free Mobile Scanner Use your phone camera to scan receipts, notes, invoices, whiteboard discussions, business cards, certificates, etc. *Optimize Scan Quality Smart cropping and auto enhancing make the texts and graphics look clear and sharp. *E-signature Sign contracts and share to your counter party. It is widely used among real estate agents and in government form filling. *Advanced Editing Making annotations or adding customized watermark on docs are made available for you. *Extract Texts from Image OCR (optical character recognition) feature extracts texts from single page for further editing or sharing. (Paid app only) *Share PDF/JPEG Files Easily share documents in PDF or JPEG format with others via social media, email attachment or sending the doc link. *AirPrint & Fax Documents Instantly print out docs in CamScanner with nearby printer via AirPrint; directly fax docs to over 30 countries from the app. *Collaboration Invite friends or colleagues to view and comment on your scans in a group. (Registrants only) *Secure Important Docs Set passcode for viewing important docs; meanwhile, when sending doc link, you can set...



Comments


  • By Annamarie Till

    I tried to cancel the free 3 day trial over the weekend and it wouldn’t go through now I have been charged $49.99. Please refund I did not want to use the app. Thanks.




  • By Jose Campos

    I tried to cancel the free 3 day trial over the weekend and it wouldn’t go through now I have been charged $49.99. Please refund I did not want to use the app. Thanks.




  • By Danielle Lickfeldt

    On August 14 I was charged $49.99 for a premium account that I NEVER agreed to!! Due to this unauthorized charge my bank account is now overdrawn!! PLEASE CANCEL this membership immediately and refund my account!




  • By Amanda Berlingeri

    I tried to cancel the 3 day trial and it wouldn't go through and I just got a message they charged me $49.99 and I do not want the app. Please refund my money. I do not want the app thanks




  • By Maddason Beckham

    Cancelled on 3rd day of free trial but still got charged. REFUND!!!!!




  • By María Camargo

    I tried to cancel the 3 day trial for scan signature and it wouldn't go through and I just got a message they charged me $49.99 and I do not want the scan signature.Please refund my money. I just want scan documents .
    Thank you.




  • By Sharanya Reddy

    Cancelled my subscription before three day trial ended and still got charged the $49 fee. This is so unprofessional, please adhere to what a free trial entails!!! And refund the money!




  • By Urvashi

    I did not sign up for premium subscription.. Still charged me money
    Please cancel it




  • By Elizabeth Alvarado

    I need to cancel this account...I signed up as a free trial and now it has charged me $54.99. I will be going through my bank to stop payment and will be asking for a refund!!!




  • By Mausam Pradhan

    I tried to cancel the free 3 day trial and it wouldn’t go through now I have been charged $81.99. Please refund I did not want to use the app. Thanks.




  • By Becca

    It would not let me download the app that I have used before without doing the free trial for the premium service. I tried to cancel the subscription and now am being charged. I do not want the $49.99 premium that I was charged for. How do I remove this from my charges?




  • By Cindy Murphy

    I inadvertently hit a button to buy a subscription and then immediately cancelled it. Today I see I was charged $38.96 to my apl pay account and I need to have that refunded. I never intended to purchase it and do not need it.




  • By Anjali Lonare

    I tried to cancel the free 3-day trial and it wouldn’t go through now I have been charged $49.99. Please refund I did not want to use the app. Thanks.




  • By Jessica Peixoto Rodrigues

    I cancelled on 3rd day of free trial and still got charged. Tried to contact on the APP but didnt get any answer. The worst contact service ever. Please cancell my acount and refund me!




  • By MJ Pacheco

    Pls cancel my subscription, I DID NOT SIGN UP FOR A FREE SUBSCRIPTION. THEY CHARGED ME P2,604 for this. Please refund my money.




  • By Jessa Presto

    Like anyone else here, I got charged even when I cancelled the subscription. Did anyone here successfully got refunded? The amount that got charged from my account is for one month subscription.




  • By Osibanjo Anthony

    Good day, I redownloaded camscanner on my phone yesterday and was charged a yearly upgrade payment of (17,900niara)of which I had already paid for some 3 months back. I tried to cancel the transaction as soon as I observed it was going to charge me again.
    I cannot afford to pay again because I already paid for the year before.
    Why should I be charged again for an upgrade I already paid for?
    Kindly reverse the transaction please cause I have no intention to pay again and I am in need of money at the moment . my email address is [email protected]
    My account number is 2020590110
    Bank name is Zenith Bank
    Name is Osibanjo Olawale Anthony
    The transaction was made with a zenith debit card. Pls reverse it.
    I sent a mail yesterday to [email protected] but I dont know if it went through or not.
    Thank you




  • By Lovepreet kaur

    I bought cam scanner 3 days free trial but forgot to cancel it and now i got charged. I have cancelled the subscription but still did not get any refund. I want my money back.
    Thank you.




  • By Naresh

    I did not sign up for premium subscription.. Still charged me money
    Please cancel it




  • By Pooja Kunduru

    Please cancel my subscription, I really don’t use this app. I was charged 90$ which is not worth at all




  • By Bukola

    I try 2day trial, but now they charge for £44.46. Please cancel it for me i don't use it anymore refund my money back.




  • By Kristen Luebke (kirkey)

    I did not mean to subscribe to this. I have cancelled subscription but want to make sure I am not charged for this.




  • By Archie Mohlabane

    I have cancelled CamScanner and Uninstalled it from my phone but I am still being charged. I emailed two weeks ago to report this and there is money still being taken off my account.




  • By Faith Cappleman

    Hi,

    I had the free trial of the app which I used but did not want to pay for after 3 days, however I have now been charged for it for the year.

    I do not wish to have a full year membership and would like this to be cancelled and refunded immediately.

    Regards
    Faith





Reported Issues: 12 Comments

By Faith Cappleman
May 03 2021

Hi,

I had the free trial of the app which I used but did not want to pay for after 3 days, however I have now been charged for it for the year.

I do not wish to have a full year membership and would like this to be cancelled and refunded immediately.

Regards
Faith



By Chai Qin
Apr 24 2021

Hello, Pls cancel my subscription, I have no intention to pay 88 dollars for annual subscription... we accidentally pressed it but i am not using it right now... 88 dollars is expensive to me as i am still a student. Please return my money as soon as possible...



By Kristen Luebke (kirkey)
Apr 23 2021

I did not mean to subscribe to this. I have cancelled subscription but want to make sure I am not charged for this.



By Pat Brown
Mar 15 2021

Please cancel and refund premium $54.99 I do not find this product useful.
Thank you.
513-515-9516



By Daniela Fernández
Mar 13 2021

I never agreed to a premiun suscription and they charged me anyway. Please refund my money.



By Mrs lawrence
Mar 01 2021

I have been upgraded to gold today, but I did not want to, please refund me. I used my purchased app, and I couldn’t get off the flash pop up screen. It’s such a con way to extract money.
Dry disappointed. And angry.



By Naresh
Feb 19 2021

I did not sign up for premium subscription.. Still charged me money
Please cancel it



By Maria Limpari
Jan 30 2021

I tried the free trial and I canceled it on the 3rd day as I was supposed to. After the cancelation I got charched for 49.99$. Please I need a refund, because the amount of money is a lot and I really need the money, as I am unemployed and I can't afford it. I would really appreciate an answer and a solution. Thank you.



By MOnurOnen
Jan 19 2021

Dear Sir/Madam,

I have been using free version of your CamScanner app on my phone during the online exams to convert photos of my exam answer sheets to pdf and send by e-mail to the professors.

During the last exam, approximately 30 minutes ago, once I opened the CamScanner app, a small window popped up requesting from me to continue as a big button and maybe with also a small cancel on the top. Because of the tiredness of the exam, I touched the continue button without reading the offer. Then, it prompted me to a finger print request. I wanted to cancel immediately. However, I unintentionally touched the fingerprint button of my iphone which is also used to close the app. Next, it performed the purchase successfully.

As a result, this payment has been performed unintentionally. I did not want to make a payment action.

I also canceled the subscription from my apple account.

I would really appreciate it if you cancel my subscription and make the refund. Let me know if you need any information.

Thank you very much.

Regards,

Mustafa



By MJ Pacheco
Jan 08 2021

Pls cancel my subscription, I DID NOT SIGN UP FOR A FREE SUBSCRIPTION. THEY CHARGED ME P2,604 for this. Please refund my money.



By Sravani Chandra
Dec 17 2020

Hi, I cancelled my subscription and I’m not using cam scanner. It’s very expensive. AED 192.99 debited from my account. Please refund the money.



By Vickie Muckelroy
Nov 27 2020

Been trying to cancel but they just changed me 53.95 I need a refund





Have a Problem with CamScanner-PDF Scanner App? Report Issue

Leave a comment:



Why should I report an Issue with CamScanner-PDF Scanner App?

  1. Pulling issues faced by users like you is a good way to draw attention of CamScanner-PDF Scanner App to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CamScanner-PDF Scanner App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CamScanner-PDF Scanner App.


User reviews of CamScanner PDF Scanner App


  • By Laraspa
    5

    GREAT for school!

    I absolutely LOVE using this app for school. I get a lot of handouts for projects that I have a tough time keeping track of and CamScanner helps me 1: organize my papers, 2: keep from losing them, and 3: access them super easily. I love that I am able to see my assignments on the go, as I cannot always bring my giant folder around with me. Even with the folder, it can be such a pain to try and find each individual assignment. CamScanner has helped so much with both of those problems. Now I am able to see my organized files anywhere if I have my phone on me. Even if I lose an assignment, I will have a scanned copy that I can look at, so I will never lose my important documents. 100% would recommend to other students. If you have problems with organizing files or wish you didn’t have to carry around so many papers, this is definitely the app for you. So easy to use, great user interface. Love it!



  • By mommadiane010
    5

    Cam Scanner best way to share printer quality documents

    So often we have to sing and return documents - or send original copies for resumes, diplomas and other verification of employment documentation and... how do we do that ? Cam scanner allows transmission of any image as high quality doc in high quality images from your smart phone you can transmit in pdf format which is most preferred in formal business transaction You have the option of jpg is you prefer it The images are clear crisp no shadow or weird angles like taking a photo with you phone PLUS you have the ability to adjust the image and edit the clarity giving you clear crisp documents to send via your phone As someone who uses this regularly I highly recommend it and tell others to send me documents via CamScanner all the time Go for It Try it! You are going to Love it!



  • By Oh sagacious
    5

    Simply Stellar! Perfect for folks on the go!

    It’s a Stellar app that is really simple to use - hence my title. And It’s true. Im a salesperson in a constant sprint. The formula for success in sales is pretty straightforward: More time in front of prospects equals more lettuce in the old wallet. I only get paid to do three things really: Prospect, see people and close. If I’m “busy” resubmitting an app because its illegible, or digging through files to find an application, etc., then that’s less time engaged in key activities! And that’s less money in my pocket!... Cam scanner literally makes scanning, saving, editing, and organizing and after thought! What would have taken me 15-30 minutes before, is done now in less than 5! And it’s FREE! I couldn’t operate without it...and wouldn’t want to. M Thanks a million Cam Scanner!!



  • By Karararaa
    5

    👍🏻👍🏻

    This really is a great app, I originally downloaded it to use for school, but I ended up using it outside of class as well. It keeps me organized and reeaaaally comes in handy if you’re the person that’s always needing to email hard copy documents to others (especially on the go). I also use it to keep important documents organized and with me at all times (on my phone, as pdf files). I’m not very good tech-wise, and complicated apps end up getting deleted after one confusing use. This app is laid out nicely and is simple enough to figure out and actually use without feeling overwhelmed at all. Wasn’t expecting much from a free app, but has thoroughly exceeded my expectations and gone above and beyond anything else I have tried.



  • By Rich000012
    5

    Best portable scanner and doc manager

    I love cam scanner for quick or more serious multi document scanning and storage. The fact that you can choose your document type ie, PDF or jpeg ect. for emailing on the spot, documents has been a godsend to me. I keep important documents that people need occasionally or regularly on hand. The days of faxing are over once you have this. Need a signed document for someone? Print your page you need to send signed, sign it, scan with cam scanner and right there in the program email it to anyone in your contact list easily. Works every time and then cam scanner backs up your documents to your choice of backup services or machines. No hassle, no fuss just works. Very dependable. Awesome is all I can say.




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