How to Cancel My CenturyLink

How to Cancel My CenturyLink

Written by on 2022-02-11

We have made it super easy to cancel My CenturyLink subscription
at the root to avoid any and all mediums "CenturyLink, Inc" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate My CenturyLink's Cancelation Policy


Complete Guide to Cancel and Delete My CenturyLink

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of My CenturyLink to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel My CenturyLink subscription at the root to avoid any and all mediums "CenturyLink, Inc" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel My CenturyLink Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on My CenturyLink (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for My CenturyLink, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel My CenturyLink Subscription on your Android device

To cancel My CenturyLink subscription on Android, you need to realize that deleting the My CenturyLink app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the My CenturyLink subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your My CenturyLink subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel My CenturyLink Subscription on a Mac computer.

To cancel My CenturyLink subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the My CenturyLink app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel My CenturyLink Subscription on Paypal.

To cancel your My CenturyLink subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "My CenturyLink" or "CenturyLink, Inc" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to My CenturyLink.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on My CenturyLink's website?

Here's how to cancel your My CenturyLink subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into My CenturyLink's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all My CenturyLink's contact details here

  2. Visit the website of My CenturyLink. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete My CenturyLink account

You might have created an account on My CenturyLink during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to My CenturyLink via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check My CenturyLink's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete My CenturyLink from your iPhone or Android.

Delete My CenturyLink from iPhone.

To delete My CenturyLink from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold My CenturyLink until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the My CenturyLink app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete My CenturyLink from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose My CenturyLink, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete My CenturyLink?

Our crowdsourced data from My CenturyLink and Justuseapp users, shows that it is Unrated to cancel a My CenturyLink subscription.

If you haven't rated My CenturyLink cancellation policy yet, Rate it here →.

What is My CenturyLink?

The My CenturyLink app brings management of your account and services into one easy place. You can use the app to: • Connect your new service quickly with modem self-install. • View and manage your bill payment with convenience and ease. • Check your services, upgrade your Internet speed (if available in your area). • Manage your settings. • Visit Support to troubleshoot or optimize your service through self-help tools and videos. • Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service. • Plus, so much more. Additional features for our Secure WiFi customers (Secure WiFi is available on compatible modems leased from CenturyLink): • Parental controls to guard against inappropriate web content. • Pause and resume internet access of devices on our WiFi. • Schedule online and offline times for devices and users. Learn more about Secure WiFi by visiting We're here to help! You can get in touch via

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with My CenturyLink? Report Issue

Leave a comment:

Why should I report an Issue with My CenturyLink?

  1. Pulling issues faced by users like you is a good way to draw attention of My CenturyLink to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My CenturyLink customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My CenturyLink.

User reviews of My CenturyLink

  • By Ruhrin

    App suddenly stopped working

    I just tried to open up app on my iPad yesterday and it starts to open and when it gets to the billing screen it just disappears. I deleted the app and re-installed and still is doing this. I have not done apple update yet either like the other reviewer did so not sure it is the software update that is causing it. It’s also not opening on my iPhone. Never had difficulty before. Update: The developer contacted me immediately to fix the problem. It was resolved within a few days. Thank you for the quick response! Apparently I wasn’t the only one with a similar problem.

  • By Jamesbond56

    Sign in to app

    Changed my password 3 times and I still cannot sign into my account. I set it up to work with my thumbprint and it still doesn’t work! Deleted app and starting all over again! Very frustrating!

  • By treevis

    App lowers music volume

    Whenever I open the app and am listening to music, the intro screens lower the volume of my music until I exit the app. Stop making your app do this - there is no reason for your app to have an intro video that does this.

  • By shawnalue

    Worst. App. Ever.

    Even though I asked it to “remember me” I still have to reenter my password, and it usually can’t load my products. And don’t get me started on the internet service itself. For the last 3 nights I have been unable to get an internet/WiFi connection starting around 10pm until about 8am PST, works fine during the day. About 2 months ago the connection was dropping constantly all throughout the day. Calling technical support is useless because usually the end result is to send a technician. When technicians come to my home, which has been multiple times, they are always stumped because they can’t find any issues. I work from home and need a reliable WiFi connection. I have been with CenturyLink since it was initially Qwest, and honestly I don’t know why I keep this service when it doesn’t work well most of the time and truly stresses me out. Currently I’m up past midnight rebooting, again, and again....

  • By 2Fynnie

    Crappy service!

    First I came home from a trip in October 23 no inter net access . Nothing the tech told me to do worked ! He claimed I was receiving WiFi signal . I WA NOT Isn’t it strange that none of our devices showed WiFi connection????I scheduled an appt for Nov 18 for a tech to come out . Kept getting emails saying it’s not a WiFi issue and if the tech comes out and doesn’t find a problem I would incur a charge because they are not network techs. Yesterday evening by some miracle ( I’m being sarcastic) WiFi reappeared on our portable devices but no connection on the pc. I tried to cancel appt it would not let me . I connected to a chat and that tech could not cancel appt. Really????? I reconnected to chat this morning and guess what; that tech had no problem canceling the appointment. What a waste of my time!!!! Not the first time I’ve had less than acceptable service. Done now. Will be shopping for another provider! Thanks for nothing Century Link as my PC still does not have internet connection and it was working fine before we left. Also I had forgotten my CL password and your app is also not functioning correctly. It does not pull up the “keyboard” therefore I can not even type in my email address and requested so how in The blue blazes am I supposed to reset the password? I am so angry and frustrated. Will be calling soon to discontinue service. As soon as I decide which provider to go with.

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