Voyager app not working? crashes or has problems?

Voyager Status

Published by IgniteMedia, LLC.

Find the best routes and lowest fuel prices at more than 320,000 fuel and
maintenance locations. Fleets across the United States rely on the U.

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Common Voyager Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Voyager app on iOS and Android devices. Solve all Voyager app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Voyager iPhone Issues and Solutions

Voyager iOS app crashes, not working, errors
Voyager iOS app network issues
Voyager on iOS has black/white screen

Voyager Android App Issues and Solutions

Voyager has errors/crashing/not working
Voyager server network connectivity issues
Voyager has black screen

Voyager iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Voyager app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Voyager app crashes or not working on Iphone (iOS):

Close and restart the Voyager app on iPhone
Update Voyager app to the Latest Version for iOS
Uninstall and reinstall Voyager iPhone app
Update your iPhone to the latest iOS version

Fix Voyager on iPhone unable to connect to server/internet connection issues::

To resolve Voyager network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Voyager black/white screen (blank screen) on iPhone:

Follow the Voyager iOS app troubleshooting guide Here →

Voyager Android App Issues and Solutions

Fix Voyager not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Voyager app issues:

Force Stop the Voyager App
1. On android, goto "Settings" » click Voyager app. » click "Force Stop".

Update Voyager to the latest version on PlayStore

Clear Voyager App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Voyager app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Voyager.

Fix Voyager unable to contact server/ Voyager internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Voyager » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Voyager » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Voyager on android.

Solve Voyager black/white screens issue on Android:

Follow the Voyager android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IgniteMedia, LLC., developers of Voyager.

100% Contact Match

Developer: Voyager Digital, LLC

E-Mail: [email protected]

Website: Visit Voyager Website

100% Contact Match

Developer: Ceremity

E-Mail: [email protected]

Website: Visit Ceremity Website

About this app

What’s more, a hands-free audio feature announces information, allowing drivers to remain focused on the road. *The this app Mobile App is free to download. It even includes filtering by fuel type and amenities such as car washes, pay at the pump, space for oversized vehicles and maintenance service capabilities. Find the best routes and lowest fuel prices at more than 320,000 fuel and maintenance locations. Bank this app® Fleet Program for their fuel and maintenance expenses. It allows drivers to pinpoint fueling locations, current price and routing with their smartphones or tablets. Your mobile carrier may charge access fees, depending upon your individual plan. This free* application makes finding the locations that accept the this app Fleet Card easier and more convenient. Web access is needed to use Mobile App. Fleets across the United States rely on the U. S. Check with your carrier for specific fees and charges.