Livongo Reviews

by Delinquent Roach

I deleted Livongo before and decided to use it again. So I tried logging in with my credentials that I actually saved on my phone after reinstalling Livongo — not working. So I decided to reset my password and the link successfully made me reset my password. I tried logging in again and the same error popped-in. So I reset my password again using a careful no extra space copy and paste method, successful reset, and the same error after logging in. I don’t know what else to do because obviously, I am using the correct email and password but always comes up with the same error about checking my email address or password. :( I guess I will have to delete Livongo again:(

by Redmon_22

Livongo gets the readings from my meters, that part works perfectly well. It even can send glucose readings to the health app. It also will receive step count data from the health app. My biggest complaint is that it doesn’t share blood pressure data with the health app. With as well as the rest of Livongo functions, I really feel that this one thing warrants a 2-3 star deduction because it is such a glaring omission. How do you put out an app in which half of the functions work well with other apps and the other half not at all? Fix the bp interconnectivity and your app will warrant 4 stars. Interconnect the meal tracking and calorie intake and burned information and it would be a solid 5 stars.

by Joshgroft

Livongo works fine, does not crash, but it does so little. Meal logging does not offer calorie or (more importantly) carb counting. It does not talk to Apple Health, so any other health apps I use do not benefit from shared information (and vice versa). No communication with Health means even though I wear Apple Watch, this app knows nothing of my calories burned, daily activity, etc. It’s just kind of... useless to me. I’m not sure how this is determined, but as a T1 diabetic, I was offered this app for weight loss, not this app for diabetes, so all Livongo does is track my weight (which again, cannot be shared with Apple Health or any other connected apps). So... why does Livongo exist?

by Ancameni123

I have to download Livongo to use the scale. The appOnly syncsThe steps. Livongo also does not integrate or transfer data between Apple health or any other app for that matter. The scale that comes with Livongo only works with Livongo . Livongo does not transfer any nutrition. So there will always be a additional entries done by you to for example Apple health. It appears Livongo it’s a little bit antiquated but trying to look modern andAnd userFriendly. However, it would be more user-friendly if it would integrate into Apple health completely including nutrition, weight, steps,

by StenotrophomonasMaltophilia

Full disclosure, I signed up for this app for the free test materials, but my insurance finally stopped being ridiculous and agreed to pay for the Contour Next strips, which made the this app gear unnecessary.
That said. Livongo never lived up to my expectations and neither did the weird touchscreen meter. There are a lot of good ideas going on here, with features that allow you, for example, to log how you’re feeling when you enter a blood sugar. But overall, the whole thing seems very strongly geared toward type 2 diabetics, with the system being strongly focused on using lifestyle changes to improve health and no way to enter data about insulin dosages. My primary struggle is in trying to understand how to adjust my insulin, so this hasn’t been at all helpful for me personally.

by RorySantino

While I understand this app wants to be your "health hub," it would be very useful to be able to share more than steps, which Apple Health records just fine already. It is useful to have my this app infoerged with info that they do not record, but Apple Health does. If they can export steps, you know they could do it, but will they? Happy with the function and info display for my connected blood pressure monitor and scale, I just find it inconvenient to have different health metrics siloed in different apps. Please consider your customers - easy access to information is critical to better health as well...

by MomOfNonstopTalkers

Livongo is a decent app for tracking your sugars and food, however improvements could be made. I love the fact that it is connected to my meter. I am a numbers driven analytical person so not having to manually log this is nice. However, where significant improvements could be made is you cannot delete any readings, not can you make any changes one a reading is completed. Most of my readings I mark “I feel fine” so this is pretty automatic but there have been times when I meant to select something else but was on “automatic” and saved the record. This cannot be corrected. Or, after the save and upon reflection a different category was a better selection. Again, this cannot be changed. In addition, there is no logging history of weight or A1C changes. These two items are critical to understanding overall management. In addition, there doesn’t seem to be any integration for medication tracking. I am not insulin dependent so I’m not sure if the interface changes if one is but I’m guessing it doesn’t. This would be helpful to not only track sugar to medication but medication needs over the course of the month.

It is nice that the meter tracks how many strips you have left and you can order straight from the meter or Livongo .

Overall, I use the meter more than Livongo but Livongo is nice and convenient but simple improvements would go a VERY long way to helping to provide that overall picture.

by Edesmao

So happy that it is finally synced to Apple Health.

Would like to see my last reading on the home screen. Would also be helpful to see averages for last 7, 14, 30 and 90 days. I enjoyed they Contour app much better. Would like to be able to enter a1c history with a graph showing a1c against blood sugar averages.

The meter times out too fast after being inserted and I’m finding the strips to need a large drop of blood. The meter is bulky, which would be fine if it did everything other meters do. I would have ditched this if it wasn’t free.

by Tristar

I’ve only been using Livongo for a little while, but it appears that I have to manually force every sync with the Apple Health app. If I do nothing, it never syncs. I have connected it to Apple Health solely for writing glucose measurements to Apple Health. To get it to sync I have to visit “Manage Connection” and press “Export Blood Sugar Data”, which already has a check mark next to it because it’s already set up, but it won’t export until I do that ritual.

by TheShalvor

Like many reviewers, I was not taking my blood sugar seriously enough. I got this device through a workplace benefit. Being able to take readings that sync immediately with Apple Health and the this app app has made me more aware about what, and how I eat.

If I didn’t have this meter, I’m sure I would have gone on ignoring my sugar levels and gotten sicker. Now I have control. I’ve also discovered how much exercise can help regulate my glucose level. I’ve learned a lot.

I use a different app to track my food as it provides more details . Livongo’s food tracker seems to be more a visual reminder of what you ate than one providing nutritional data.

As long as I continue doing my part with tracking my levels and eating/exercising accordingly I am confident I will avoid serious issues down the road. I also love how easy it is to order supplies.

by Brodys Word Processor

Have hated being diabetic, all the logs, strips, changing meds, metformin, less more, insurance issues with this or that, it’s like a never ending battle and most meters are crap, expensive, strips are RIDICULOUS, 1/4 they don’t work, it’s a sham, and at $1/ strip nobody is takin their blood sugar as often as they’re suppose to. But this device makes it so much better, self guided, no need to keep a log book. Doesn’t require huge sample, strips come with it. I’m seriously impressed and love it. Now, I just wish I could remember where I put it.

by D1p1d1p1

Since starting with this app my sugars have been so much better. The tips they send are so helpful. I was a soda drinker and could not drink water feeling like I was drowning every time. I knew I needed to get off and when I started with this app there were challenges and who wants to fail a challenge. Was it the foods I was eating or being encouraged to drink more water I was switched. I hardly touch soda and if I do it way be 2 gulps and I find it too sweet. this app gave me a new start. Thank you!

by Stephaniemacomber

I’m so thankful for this app! My new meter is amazing! I love how it goes on my phone and how it gives me little positive tips. I also love how it sends my blood sugar readings to my family members that always ask how my bs are, so I don’t have to discuss it with them every day - when it gets a little low or a little higher my Mother will text and question if that number is okay - or you better eat something - ordering supplies has never been easier too! Everything about it is great! Being able to have this new meter and plan has helped me with my diabetes immensely! Thank you so much! I love it!

by Skap234

I’ve used three or four different meters. This is my favorite. The other brands were good, but they just showed your sugar levels and if they were high or in range. This meter reads and gives results fast. I charge it every three weeks or so and the supplies are automatically sent to me which is helpful. Livongo itself has so much in it to help keep you on track which is great. I love the weekly challenges. It’s like a healthy game lol No issues so far. I’ve been using it for about three months every other day.

by MtnLadyLove

What a wonderful , Altruistic idea this app is. It propels the diabetic into a new era of health by providing motivational tools, such as an app, free diabetic supplies, giving important health information and strategies to improve our health; and they give us support. Everybody wins! We win because we are healthier. We curtail the negative side effects our diabetes and even possibility curing it eventually by changing our eating and physical habits by the information given. Everybody wins! The insurance company wins because their costs go down because the diabetic stays well due to the positive changes in their health. Everybody wins! this app is rewarded financially by this great idea that they have provided to our insurance company. What a wonderful Win, Win, Win situation. Thanks you, this app!

by Hi1845

I appreciate the real time assistance. When my blood sugars are out of the boundaries set by my doctor; I immediately get a text from a coach, first to see how I am feeling and offering any assistance I might need and advice how to proceed. I have used meters since they came onto the market. This is the first system that gives real time help. In over 50 years as a diabetic this is the first time I have experienced such help. It took me time to figure out how to add my food to the log. The only thing it lacks is a place to check that I have taken all my medications with the name and dosage. Reordering supplies is very simple - you just click reorder and it is down. Thank you for this innovation.

by Euser12233

I wasn’t consistent in my health and didn’t take the time or effort to get things in order. The this app program completely changed that. At first I was encouraged with simple steps that I just did because I didn’t have to think about it. Then I was increasingly encouraged to get more and more healthy (weight and mental state for me). I saw the positive impacts and that caused me to want to continue, and I found I had motivation I’ve never had before. It is such a positive cycle. Communicating with a real coach is SO HELPFUL. It’s not just a FAQ or machine bot, I was able to actually speak with a human who cared about how I was doing. I had no idea anything like this was out there. I only wish I had experienced it sooner.
I wish everyone had access to this...I have it through my private health insurance.
It changed my life.

by Barryc2000

I am very grateful to Livango for offering me the chance to control my Diabetes 2 . My story is like many I suspect .I am 70 this year and have since my 40’s had trouble with weight . I found a foolish way to suppress my appetite by smoking . In Aug 2017 a dear 60 year old friend was diagnosed with lung cancer, she passed 6 months later. It scared me enough I quit “cold turkey”. Over the next six months my weight climbed and by Dec 2018 had climbed 34 lb . I had tried to diet for 2 weeks. Lose 8 lb , go off diet and regain 10 .My FBS ave increased 20 pts and my Hba1c rose to 6.9.
Enter Livago, I was provided the means to check my BS 3x Day. , not 3x a week as previous. I was able to get the support to see results and since beginning the Program have seen my FBS drop 15 pts, , BP drop 10 pts Systolic & Diastolic and my weight drop 33 lb since 15 Jan on the Ketogenic Diet..
The Battle is no where near over but the Journey has begun with the Help of Team Livago .. Thank you!

by Melisosh

Livongo is fantastic and makes it easy to track understand my numbers. I have a suggestion for an upgrade, though: when we take a reading, in addition to marking the time of day (before breakfast, after exercise, etc) and how we’re feeling, could you add an option for which finger we tested? I don’t normally remember and I’d like to avoid scarring my fingers. Thank you!

by Teresa Sanchez

I was diagnosed with type 2 a year ago. I learned to control my diabetes through exercise and diet, but still check my sugar at least a few times a week normally. I do not need medication but checking my sugar is important- and this machine makes it nice to do. It’s easy, compact if I travel and I love Livongo that helps keep track of everything so I do not need need to keep a written log! Thank you so much for making this easier❤️

by Keki Pele

I got Livongo to accompany the free this app scale I received through my insurance. I’ve been weighing myself side by side with my home scale and the this app scale is never consistent, and regularly multiple pounds above my home scale. I can step on the this app scale 3 times in a row and get three different weights. I certainly hope all you who got a free BG meter or BP cuff from this app are seeing better accuracy, otherwise yikes. And for me all Livongo does right now is take my weight directly from the crappy scale. No connection with health kit, no manual input options. Just a weekly challenge that don’t always even apply to me anyway.

by Untamed13

Livongo is behind the times. It still does not upload source data to Health Kit and if it does, it is very sporadic and unreliable.

Livongo cannot have every possibility but it can have:
- Fasting
-Hypo feeling
-Hyper feeling
-Nauseous
-Fatigued
-stressed
-angry
- nervous
-traveling
- is Eating out
-Shopping
- in pain.

Right now, Livongo is too limited. Never mind Livongo is still using strips when much if the modern world is moving to no stick glucose monitoring, but at least offer some whistles and bells to make logs more full and effective.

Can it offer a tentative A1C? Can’t it preload your prescribed insulin amounts instead of having to type them in each and every time?

And, would it hurt to offer alcohol wipes, gauze and maybe a sharps bucket? If we have to stick ourselves, at least help us with all the supplies we need to do so.

This reader is clunky and the bottles of strips are inappropriately big.

This seems like a system Barney, Andy, Otis and Aunt Bea are using in Mayberry‼️

(The one star is because the program is free)

by DanielleDaniDee

Every since the big app update I can’t order strips from my phone anymore, when I press order more strips it verifies my address, and then a screen pops up that just says “ok”, but it never actually puts the order thru. I have to go on the meter and press order strips to actually get them sent to me. I also really don’t care for the way the new app is set up. Some things are ok, but it’s doesn’t work well for me, and is very glitchy. I have an iPhone 8 so it’s not like I have an older model that could be causing problems...

by Marshall The Cat

I appreciate that I can walk into my doctors office with a print out of my tracking, though he complains that the trending charts always come out black and are useless to him. He would like all the charts visible in Livongo to be available to him. As it is he’s taking notes from my phone.

I also find the little tips sort of annoying. Condescending? I don't know exactly but I roll my eyes when Livongo tells me that if I watch a funny movie I’ll “feel better”.

by DElvaB

The this app meter is great, but not enough options to describe timing of reading. I take a fasting blood glucose read, there’s no descriptor to choose for that, or for a bedtime read. I’d also like to describe the type of exercise I’ve done: bike ride, gym, treadmill, hike...

I don’t like the lancet device at all. The exposed point when installing the lancet every time, along with the clumsiness of it...no thanks. I prefer my old ACCU-CHEK Fast-Clicks. No exposed points and it’s a barrel, so you only change the barrel every 7th read.

by Pafree

I am a busy guy and having a disease like diabetes can be a full time job on its own. this app helps keep up with a testing schedule and keeps track of my numbers. They contact you when your numbers are high or low to check on you and give suggestions on how to fix the issue. They are always giving diet and exercise tips. Thanks for making this a little easier.

by Chicago_Teacher_75

The simple, intuitive design makes Livongo easy to navigate and use. I like that my blood glucose and blood pressure readings are automatically uploaded. It helps to be able to store this information in one location, and I can see my readings aggregated over time. The Health Summary Report is a helpful additional feature that can be shared with my physician.

by Afrozen

This is the future of diabetes management. The skillful use of technology is the key in this program to keeping one’s self healthy and aware through comprehensive procedures and immediate feedback that is unrivaled. The press of a button availability of coaching and health tips is also a huge step in the direction of what is to come with making diabetic lifestyles more agreeable.

RECOMMENDED!

by Alpeloquin

I, like many, occasionally make the odd poor choice when eating. Prior to this app, I would easily rationalize my carb intake and suffer in silence.
Now, I take my BG and if it’s high, someone reaches out for support.
It has made me feel that someone besides me cares about my numbers. It’s like having a life coach all to myself, dedicated to me and all my concerns. Thank You everyone at this app!!