Livongo makes it easy to be healthy. Our tools, support, and guidance help you
understand and manage chronic conditions like diabetes and high blood pressure
while adopting the nutrition, exercise, and other lifestyle habits proven to
Listed below are our top recommendations on how to get in contact with Livongo. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Livongo. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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This app is behind the times. It still does not upload source data to Health Kit and if it does, it is very sporadic and unreliable. This app cannot have every possibility but it can have: - Fasting -Hypo feeling -Hyper feeling -Nauseous -Fatigued -stressed -angry - nervous -traveling - is Eating out -Shopping - in pain. Right now, the app is too limited. Never mind this app is still using strips when much if the modern world is moving to no stick glucose monitoring, but at least offer some whistles and bells to make logs more full and effective. Can it offer a tentative A1C? Can’t it preload your prescribed insulin amounts instead of having to type them in each and every time? And, would it hurt to offer alcohol wipes, gauze and maybe a sharps bucket? If we have to stick ourselves, at least help us with all the supplies we need to do so. This reader is clunky and the bottles of strips are inappropriately big. This seems like a system Barney, Andy, Otis and Aunt Bea are using in Mayberry‼️ (The one star is because the program is free)
I got this app to accompany the free Livongo scale I received through my insurance. I’ve been weighing myself side by side with my home scale and the livongo scale is never consistent, and regularly multiple pounds above my home scale. I can step on the livongo scale 3 times in a row and get three different weights. I certainly hope all you who got a free BG meter or BP cuff from livongo are seeing better accuracy, otherwise yikes. And for me all the app does right now is take my weight directly from the crappy scale. No connection with health kit, no manual input options. Just a weekly challenge that don’t always even apply to me anyway.
Every since the big app update I can’t order strips from my phone anymore, when I press order more strips it verifies my address, and then a screen pops up that just says “ok”, but it never actually puts the order thru. I have to go on the meter and press order strips to actually get them sent to me. I also really don’t care for the way the new app is set up. Some things are ok, but it’s doesn’t work well for me, and is very glitchy. I have an iPhone 8 so it’s not like I have an older model that could be causing problems...
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