epocrates Reviews

by AZ_Doc

Several years ago I registered with this company and noticed my credentials were wrong raising questions by my employers. this app blamed it on the AMA. The AMA had my correct credentials. Not sure what game they are playing so I closed my account.

Recently I stupidly registered with them again to try epocrates again, and their site could not recognize my credentials. I then noticed on Google that my credentials were changed by numerous web sites to incorrect listings again. Clearly these “ratings” sites are in cahoots ( buying or sharing)with this app being given or creating false credentials by this app and then putting them on Google search indicating a person is not a physician.

this app is either deliberately falsifying credentials or unable to correct their incorrect information. I just signed up with them after years of complaints and within weeks my false information reappeared on Google.

Think Facebook is bad, beware of your information if you voluntarily provide this company your credentials.

I contacted them to erase my credentials and was told their would be no definite time frame and I should my lawyers contact their lawyers.

Beware what to whom they are selling your info and if it is at all correct. May require a class action lawsuit for them to take this seriously.

by Pilldox

I try to refrain from leaving negative reviews but this is the second time I've been left "stuck" without an answer to a question relying on this app' mobile app. I am a paying customer and I feel that the same quality that goes into your online version should be integrated into your useless mobile app. As a pharmacist I sometimes have questions about dosage forms, medication strengths, formulation types, etc etc. Case in point, today I needed to quickly determine which form of olopatidine is designed for once daily dosing v. twice daily dosing. Simple stuff. I type in Pataday. The mobile app shows "Pataday". I click on it just to be fed to a blank page that says "now OTC"!? Great, where's the other information. So I search generic name where it has so truncated the information that you can't really use it as needed. For example, it lists generic name then both strengths of olopatidine but doesn't differentiate which correlates to the brand, and in this case, drug strength you're looking for. It may sound trivial but this happens often using their mobile site. And don't get me started on finding pK info and any meaningful pregnancy and lactation information on the web app. I really think that for paying users you should create a web version of the online this app platform. I found that very useful in pharmacy school, on rotations, etc. I need that as a mobile friendly version!

by Aprn_nicu

I get this app plus access through my institution, but after repeated frustrations trying to log in through the library, I caved and bought a subscription for myself thinking that would improve the apps recognition of my credentials. Wrong! My monthly subscription credentials never materialized. After trying to log in on every email I could think of all summer long, I bought a new subscription thinking maybe I was nuts. Nope, still zero access. Have poured nearly $300 (come on, that’s a lot for a grad student) into this resource and am no better off than I was going for free through my library. Come on, this app. I’m trying to use you over your competitors and you’re not making it easy!!

by Cdobbs99

I used to be able to quickly review data and even pricing estimates. Not sure what happened but now epocrates takes on average 10-20 seconds to load, and pricing seems to be consistently unavailable. No, it’s not the phone as all other apps load promptly. Also, when it finally does load it then jumps into the notifications screen then takes another 10-20 seconds to return to the main program. Meanwhile, the Medscape app which I now use much more loads in 3-5 seconds. If you’re reading this a word to the wise, if the paid version of epocrates is as slow and cumbersome as the free version consider using another app.

by Cg483

epocrates is good, and I’ve only had one complaint until today. The one complaint I’ve always had is the notifications page that automatically pops up every time I open epocrates . This is frustrating because there are already alerts in epocrates to tell you that you have new notifications (which I don’t use for anything anyway), and you have to wait for it to pop up to then have the option to close it out and get on with what you opened epocrates to look up. It just adds annoying extra clicks and takes extra time when you’re trying to get to something fast. The new annoyance with epocrates is that they are doing away with the DDx feature this month. This feature has been a constant go to for me in school for certain assignments, and our teachers even encouraged us to get epocrates to be able to use this feature at the beginning of our first year because it would come in so handy for some of the things they want us to do. Such a disappointment that they are suddenly getting rid of this. I turned to epocrates a lot over other apps because of this feature throughout school and still today, but I guess I will be rethinking my subscription to epocrates when I have others like it now.

by RookieHax

Long time user and subscriber since it became a paid service. Every year I lose access to the paid features and after a few months it is resolved and I just lose a few months of use. Frustrating for the cost to have poor service. Customer service approach has been new representative with each email, each response asks for same or similar information. At some point someone agrees that paid and should get service and fixes it, without explanation or resolution of possible future recurrence.
No real feeling of making things right or understanding the problem. Zero stars for update execution and renewal other than their ability to accept my payment. App is good.

by Mgnwsbamhae

I am a resident physician and I rely on this app heavily for my daily duties. I am already a paid user, and I was ok with that because of how useful epocrates is so I didn’t mind. It always bothered me that the first screen is always the newsfeed. I would like to be able to access whatever section I want without so many taps on the screen. But to add insult to injury, And what I do mind, is the introduction of “new mandatory ads” of certain “app sponsors” that pop up when I first open epocrates . As if what I am already paying as a user is not enough, and in order for the “new ads” to go away, I have to pay more. I would prefer the developers increasing the general subscription fee rather than introducing the ridiculous ads that pop up in the welcome screen or even introducing the higher category subscription. It is just so counterproductive and it takes an awful lot of time to get to what I want now with so many taps. More and more I am opting to use different apps like lexicomp, for which my institution offers a free of charge subscription, minus all the ads of course.

by DevilDogDoc

In ten years I can count the number of times I have left an app review on epocrates Store on one hand. I’ve used epocrates since I was a medical student on clinical rotations about 10 years ago. I’ve loved to see it progress and improve over this time. It’s my go to resource when looking up diagnosis and treatments.

However I have a few issues, like other folks have said here when opening epocrates taking you straight to the notifications, I’d rather just go to the Home Screen. I know a search bar is present but I’d prefer to get to the Home Screen. Or better yet directly into the search bar with the keyboard open so I can just start typing for my query. I also would like a running list of all my searches that I can scroll down if I know I’ve recently searched for an item so I can select it rather than type it out. As it stands now the search list is rather short and disappears after awhile.

Additionally I would love to see support for dark mode / true black. Theme switching has been a part of iOS for the last 1-2 years now and many apps that are on a shoestring budget can implement dark mode but I’m not sure why this app can’t or wont.

Despite these misgivings I plan on continuing to use this app as long as I still practice clinical medicine.

by Scott McAfee MD

I am a practicing Family Practitioner who works in an urgent care setting where over 63 different languages maybe spoken by our patients and patients are often new to our country. I have found this app to be an invaluable tool for treatments, recommendations for treatment for diseases that are rarely seen in our country and for day to day usage for pregnant and lactating women to check on safety. The interaction tool is also extremely useful to help explain to patients how one medication may interact with their other, sometimes long list.

by Piggie Sue Killer

My only complaint is it should have meds not available in the United States grayed out or ones that are no longer available. It wastes time picking the right med sometimes. Otherwise the ADR and SE are clearly listed and the drug drug interaction check is easy to use and fairly complete most of the time. I don’t know if a more useful free app on the iPhone that does everything it does. I would recommend it for everyone who wants or needs to be better informed.

by Doctd Second One To Use The ID

Having been in clinical medicine in the role of internist for 25+ years, I used epocrates on a daily basis. I found it most helpful to keep current with the new meds even before I was able to be detailed by the company reps.
Once when I was hospitalized, I was able to do "mini " rounds with the nurse caring for me that day. She downloaded epocrates and informed several of her colleagues of the usefulness of epocrates . She found the section on pill identification the most beneficial section of epocrates .

by >^,,^<

It’s epocrates I use at work. It has everything I need to know in one easy app.
Just wish they had help with dosing for kids. I see adults and very rarely do I see kids. So it would be great this app if you can add that. Plug in the kids weight in kg and their age, and have it calculate the dosage of the antibiotic or whatever Med you need. It allows me to double check what my calculation is and it also saves time.
Otherwise thanks for epocrates . It’s the best out there in my opinion.

by Lin Biao

1) it is Free! But it is an excellent resource. I use it in my work, case management for individuals with serious mental illnesses and long hx’s of numerous medications. The ability to get a quick picture of med interactions helps in advising clients in looking at choices. I also use it in my personal life—it also has the Oregon Health plan formulary—an extra plus!! I highly recommend it (and often do, with work peers and other service providers. Did I say that there is a free version?

by Roz H

I am a retired Physician Assistant and when I was in practice this app was the go to app for me. Back then the cost didn’t bother me but when I had to retire due to illness I no longer could afford to buy the full version. I really do miss being able to look up diagnoses and labs among other things. Since I was in practice for 24 years I paid for this app every year or two years for all the years of my practice. There should be a really reduced fee for those of us who paid for epocrates for so many years.

by PowerMedEd

epocrates is a great tool to have. I ended up buying a subscription during my first few months of 3rd year medical school and I use it every day. It has great info and is pretty easy to use and find what you are looking for. I agree with the previous reviews for opening up epocrates loads notifications before selecting the home icon is kinda annoying but it’s not a huge deal for me. I can’t speak highly enough about epocrates and I see doctors who have been practicing using epocrates to look up some things too.

by TLHaywood

As a pharmacist, I use the free info all the time. I even recommend some parts to non-clinical friends. The dosing recommendations, interactions, adverse reactions, pill identification, pregnancy and lactation ratings, pharmacology are all very helpful and easy to access. Only thing I would change is the notifications that pop up when it opens about different articles. I would rather go to that tab myself when I’m ready. I would be more likely to read the articles that way. As it is I just delete them to remove the pop up.

by Cestorel.RN

I have been using epocrates ever since it was first launched. It was recommended by a good friend when we were discussing a good app to use at work. After using it, I got hooked. I even recommended it to my colleagues to use it and they did. It’s interface is easy to use. Looking for medicines in its brand form or generic form is easy. There are healthcare insurance information as well as news and studies of relevant medicines, new discoveries, current treatment, research and diseases. It has a free and paid version.

I’m a RN and I can vouch for epocrates’s practicality at work.

by TJSHEEN

I use epocrates when PT may not know the medications my consulting Psychiatrist prescribed. Additionally, to advise them to call the prescriber if they have questions or c/o side effects. Furthermore they may have not told the Psychiatrist all the medications they are taking and your app notes “possible interaction”-again I ask them to call or I sent him an email.

Personally, after a rear end collision while I was at a dead stop-the Neurologist I consulted for post concussion syndrome prescribed me a meditation and I told him it interacted with another meditation I was on. He argued with me until I had him look it up and I used your app to confirm my guess. He decided not to prescribe it.

by Sideways’ Friend

I have been a psychiatric NP for almost 18 years. I have used other apps at times but have always had this app to back me up. I like the knowledge build that I have seen. I pay for epocrates happily. It is always there for me even when my patients think they are Einstein but they are wrong. It gives me the gumption to just them what is what. epocrates and content evolve but not so quickly that it doesn’t make sense to me. I consider this app to be the best out there for clarity and ease of use. I am grateful for the COVID-19 information because there is the danger of the public falling into panic and mass hysteria which I don’t want to contribute to.

by KD2NMR

this app was recommended when I began Nursing School 11 years ago. It’s been my go-to since then in checking medications for everyone. I saved my friend’s life 3 times when I found out medications contraindicated with other medications - thanks to this app my friend was able to change medications and doctors. I love the visual quizzes and the latest information on emerging diseases. The information on COVID19 has been particularly helpful and relevant. I can’t give you enough stars. Thanks for being there.

by Fountain Of Youth Doc

The doctors and NPs use it to quickly look up drug doses, interactions, prices and side effects. epocrates makes a visible difference in how my practice BioBalance Health practices medicine.

My wish list is for this app to have all available drugs like Armour thyroid, and nature thyroid as well as list all available compounded drugs.

A nice time saver would be to include the name phone and address of all medical doctors, hospitals and surgery centers in. Each city in the US. Since the blue book went away finding referral doctors is very difficult!