ClearCareGo for Caregivers presents Caregivers of home care agencies using
ClearCare with an easy-to-manage schedule and profile management interface.
Edit your own profile, clock in and out of shifts, manage tasks, record
comments, and view your upcoming schedule, all with a few clicks...
Currently, as a new user with a new job, this app appears to be well organized and functional. I haven’t started working yet, but will report on functionality later. One problem that stands out is notifications. I can not find a place to turn notifications on, which seems like a necessity for a work app, nor can I find it in my phones settings to turn on notifications. Hopefully this will be changed in the future. I would love to be notified for changes with my schedules or clients, rather than have to check my phone constantly and hoping I didn’t miss something and leave someone in need, and waiting.
I’ve been using this app for a few months now for work and while the app has its benefits it is EXTREMELY SLOW. It takes a very long time to create a shift and then when opening up the app to clock out of the current shift, it takes very long for the shift to show up (because it takes so long to load). The past 2 weeks have been extra frustrating because some days after I’ve already created a shift, it won’t even load to show my current shift. I’ve let it load for up to 5 minutes and it just shows me the spinning wheel icon as if it’s loading but nothing pops up. I even tried deleting the app and reinstalling it but I’ve continued to have this issue. I’m am very displeased with the app so far, I’ve had more problems with it than not. If they were to fix these issues the app would be great.
Finding the location enable option
I think the app is very well organize! It’s neat, clean, and simple. I unfortunately give it 4/5. Why? Because I just started my Caregiving job and for some reason I can’t find the enable location for the app on my phone. I can’t really get my hours in if the location setting is missing. (Yes, I did go on settings on my iPhone and went on the app setting itself and tried to turn it on from there. The only thing there is turn on Siri suggestions and using cellular data) it’s a pain to clock in manually... which I need to call and talk to a machine.
Time consuming problem
This app is great, I bet I use it at least 4 times a day just to look at my schedule. It’s very handy and efficient. However, when a task is marked not done, a reason for it is required. When you type the reason and touch “submit”, it loads and then the reason disappears, like you had never even typed it. This is annoying and very frustrating, as I have to retype everything more than twice for every task I make “not done”. With every update, this hasn’t been fixed. I am wondering if this is something that only I have a problem with.
I agree there should be a way to get notified of upcoming shifts. It should allow check-in even when you are 100 yards because facilities frequently are bigger than that, especially if you compare the street address location and are parked on the other side of the building, lastly if your within 200 yards you are within a minute or two of the client. The one I have trouble with has no cell service inside the facility and out side is intermittent at best. But if your standing at the front door and the app is saying turn on location, even after it told you the exact distance to address as you pull in. Closing and opening app usually fixes this but when it doesn’t it very frustrating. Overall I find the app very good in almost everything, like switching to navigation and back I find this very nice when you looking for a brand new client. Gary Misbach
The app is useful
I think the app is useful because I like the fingerprint sign in function. In an environment that requires awareness and providing attention to clients, it makes interactions with tasks and clocking in/out faster and easier. Everything is equipped at hand allowing me to better keep track of any important tasks. My only issue with the app is that sometimes the clocking in/out option doesn’t work. It states that I am not in the right location even if I’m in the same room as my client and won’t allow me to use that function. Overall, I think the app is great because information is easily accessible.
Good but has annoying bug
The app is working pretty well for me, with one exception: often, when providing a reason for not completing a task (which is required), the comment is deleted after tapping “submit.” I then need need to re-type the comment and resubmit it. Additionally, each time I tap “submit” and the comment isn’t deleted, the keyboard disappears but I need to tap submit a second time. The comments should stick the first time, and with only one tap of the submit button. Having the comments deleted and needing to re-do them makes charting this way take longer than paper charting! Please address this bug ASAP!
I am not happy at all with this app I have been working for two weeks now and I have everything turned on with my phone like location. But still I am not able to clock in and out using g the app because it is not able to locate my locations when I arrive at the clients house. Very frustrating!! I have told my company and ask other staff members and no one knows why this app will not work correctly. Also on top of all that the orientation slide show for this app does not even work also to even have shown me how to use the app. I push play and nothing happens. I push skip and it goes away. So I am trying to learn how to use the app by just learning on my own !! Someone needs to fix these issues. Asap !
Very helpful however...
This app makes organizing your schedule between your client(s) simple and care plans are just a click away. However, it does have a few glitches and will freeze every now and then when trying to document additional comments. All and all though, it's a very convenient app that helps take extra stress away from your busy schedules.
Love it so easy to use
Over the app is so convenient and easy to use. However it does have a problem with stating your not close enough even though you are literally in the clients house. After the update it wouldn’t let me sign in nor use my finger print. After I deleted the app and reinstalled it. It works perfect. I believe all Inhome services should use this app instead of calling an 800 number and all the numbers you have to push in. Then you end up clocking in late🤦🏽♀️🤷🏽♀️
Slow/unable to log in
There are many times I am unable to clock in/clock out even in the clients home. App can’t find location. I work 24 hour shifts, I like to do my documentation a half hour before my 24 hour shift ends and my shift time is not available. It is actually gone. It would also be nice if we could do a late entry since we cannot always document/chart in front of client. Another thing that would be nice is if we could go back 24 to 36 hours and read the previous caregivers notes to read more how the previous shift(s) have gone. It is rude to talk in front of client about behavior issues or other issues.
It would be better if this site had your hours that you already worked in one pay period posted. If you forget to clock in when you get to your client the company refuses to change it and you lose that money. Example: if you were at your client at the scheduled time of 9 and you forget to clock in until 9:10 you don’t get paid for it. To get the money for that 10 minutes you have to work 10 minutes longer, which adds 10 minutes of actual work time not paid. This needs fixed. Everyone makes mistakes.
Super slow anytime you click on anything. Whether it’s to sign in, complete tasks, or look at the shift’s details, it’s always running slow or not at all. It tends to crash occasionally. I’ve downloaded it on multiple phones so I know that’s not the problem. Also would love to see my schedule for the month instead of just the weekly basis. I’ve tried the calendar looking icon in the top right hand corner but no matter what phone I had it literally did nothing except reload what I was already seeing. Not sure why that’s even there. This app would be really helpful if it worked consistently.
Can’t send written comments
Don’t know if this is just on the small iPhone but I just started using this app on my iPhone. I was able to clock in and out, was able to put in miles with a comment but when I tried to write in a comment on comment screen I was able to write the comment but could not submit it because the keyboard was covering the submit button. I also could not move the comment box nor could I get rid of the keyboard. At this time I don’t know if I will need to delete the app and start over because I can’t get past this page.
Easy to use
It’s easy to use, loads quickly when WiFi is available. My client is a family member that lives with my husband and I, it would be helpful to have multiple locations; such as our doctor appointments. The ideal feature would be gps location of client paired with caregiver. This would allow us to go for appointments outside the home and could track actual miles.
No. ClearCareGo Caregiver does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 3,379 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for ClearCareGo Caregiver Is 17.7/100.
No. ClearCareGo Caregiver does not seem legit based on our analysis. This conclusion was arrived at by running over 3,379 ClearCareGo Caregiver User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ClearCareGo Caregiver Is 17.7/100.
ClearCareGo Caregiver works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Leave a comment: