Cute app not working? crashes or has problems?

Cute Status

Last Updated on 2021-03-09 by ContextLogic Inc.

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Common Cute Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cute app on iOS and Android devices. Solve all Cute app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cute iPhone Issues and Solutions

Cute iOS app crashes, not working, errors
Cute iOS app network issues
Cute on iOS has black/white screen

Cute Android App Issues and Solutions

Cute has errors/crashing/not working
Cute server network connectivity issues
Cute has black screen

Cute iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cute app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cute app crashes or not working on Iphone (iOS):

Close and restart the Cute app on iPhone
Update Cute app to the Latest Version for iOS
Uninstall and reinstall Cute iPhone app
Update your iPhone to the latest iOS version

Fix Cute on iPhone unable to connect to server/internet connection issues::

To resolve Cute network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cute black/white screen (blank screen) on iPhone:

Follow the Cute iOS app troubleshooting guide Here →

Cute Android App Issues and Solutions

Fix Cute not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cute app issues:

Force Stop the Cute App
1. On android, goto "Settings" » click Cute app. » click "Force Stop".

Update Cute to the latest version on PlayStore

Clear Cute App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cute app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cute.

Fix Cute unable to contact server/ Cute internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cute » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cute » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cute on android.

Solve Cute black/white screens issue on Android:

Follow the Cute android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ContextLogic Inc., developers of Cute.

About this app

Get trending makeup and beauty products at 50-90% OFF retail. this app is the number one app in Europe and North America to get the best deals on cosmetics, fragrances, skincare, haircare and other beauty accessories. We go directly to the manufacturers to get you the best deals on the most popular products.