SALLY BEAUTY app not working? crashes or has problems?

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5 User reports:
App has problems
 User reports 5

⚠️ Most reported problems ⚠️
Something else
61.5%

Not working
30.8%

Account
7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 8 Reported Issues:

P
Pat Onifer 2024-10-31

Sally’s rejected my card for payment. Contacted my credit-card, there is NO PROBLEM, card is perfect.,

P
Pat Onifer 2024-10-31

Sally’s rejected my card for payment. Contacted my credit-card, there is NO PROBLEM, card is perfect.,

P
Pat Onifer 2024-10-31

Sally’s rejected my card for payment. Contacted my credit-card, there is NO PROBLEM, card is perfect.,

P
Pat Onifer 2024-10-31

Sally’s rejected my card for payment. Contacted my credit-card, there is NO PROBLEM, card is perfect.,

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J
Jalyn 2023-03-09

everytime i order a product it takes the money from my card but keeps saying something is wrong

D
Donna Pieniazek 2022-08-23

I have always had trouble with the Sally Beauty app. Sometimes it works for a few minutes but then it stops. It or her shows that I have nothing in my cart but I have over 20 items in it. Sometimes it will show it. Then, it won't let me delete or add anything. I press on the trash can but it does nothing no matter how many times I click in it. Then, I try to add something and it won't add it. Also, one time when I was trying to buy what was in my cart, it would not accept the expiration date of my debit card. It kept saying that the date was invalid. I triple checked and I was typing in the correct date. I tried over 10 times! Sometimes I can't make it to the physical store so I buy online. I would have bought over $100.00 WORTH of products by now if it worked! This problem is causing Sally Beauty to lose money and I'm sure I am not the only one having problems. I tried deleting the app and installing it again but that didn't help.

S
Sky 2022-05-12

it wont let me put my number

C
Carmen Torres 2022-04-30

security check keeps popping up interference with shopping even though I follow directions Reference 30c49412-c8c3-11ec-a977-000048d83181

Showing 1-8 of 8 reported issues:

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Common SALLY BEAUTY Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. SALLY BEAUTY iPhone Issues and Solutions

  2. SALLY BEAUTY Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: SallyApp@sallybeauty.com

Website: 🌍 Visit SALLY BEAUTY Website

Privacy Policy: https://www.sallybeauty.com/privacyPolicy.html

Developer: Sally Beauty Supply LLC.




‼️ Outages Happening Right Now

  • Apr 19, 2025, 08:16 PM

    a user from Atlanta, United States reported problems with SALLY BEAUTY : Not working

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    a user from Elgin, United States reported problems with SALLY BEAUTY : Not working

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    a user from Beaufort, United States reported problems with SALLY BEAUTY : Account

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