Presto app not working? crashes or has problems?

Presto Status

Published by Presto Mall Sdn Bhd on 2023-12-06

Presto is Malaysia’s first homegrown multi-service lifestyle app that offers
various lifestyle and convenient features, including hassle-free mobile
payments. Earn and redeem Loyalty Points upon checking out.

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Common dislikes about Presto app

- Inefficient and improper timeline for refund/exchange

- Refunds with 11street credits are not immediate

- Longest refund case dragged for 6 months

- Hangs for few seconds when opened

- Annoying pop up screen when opened

Have a Problem with Presto: Loyalty to eCommerce? Report Issue

Common Presto Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Presto app on iOS and Android devices. Solve all Presto app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Presto iPhone Issues and Solutions

Presto iOS app crashes, not working, errors
Presto iOS app network issues
Presto on iOS has black/white screen

Presto Android App Issues and Solutions

Presto has errors/crashing/not working
Presto server network connectivity issues
Presto has black screen

Presto iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Presto app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Presto app crashes or not working on Iphone (iOS):

Close and restart the Presto app on iPhone
Update Presto app to the Latest Version for iOS
Uninstall and reinstall Presto iPhone app
Update your iPhone to the latest iOS version

Fix Presto on iPhone unable to connect to server/internet connection issues::

To resolve Presto network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Presto black/white screen (blank screen) on iPhone:

Follow the Presto iOS app troubleshooting guide Here →

Presto Android App Issues and Solutions

Fix Presto not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Presto app issues:

Force Stop the Presto App
1. On android, goto "Settings" » click Presto app. » click "Force Stop".

Update Presto to the latest version on PlayStore

Clear Presto App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Presto app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Presto.

Fix Presto unable to contact server/ Presto internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Presto » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Presto » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Presto on android.

Solve Presto black/white screens issue on Android:

Follow the Presto android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Presto Mall Sdn Bhd, developers of Presto.

100% Contact Match

Developer: Presto Mall Sdn. Bhd.

E-Mail: [email protected]

Website: Visit Presto Website

About this app

PrestoMall: Join over 3 million shoppers on PrestoMall, Malaysia’s largest homegrown online shopping platform for an exceptional mobile shopping experience! • Discover the best we have to offer from both local and global brands with diverse products and categories. • Enjoy great savings from EXCLUSIVE DEALS and LOWEST PRICE GUARANTEED from MADNESS SALE every day! • Earn membership benefits such as Shopping Coupons & Credits when you shop. • Pay less and get more value with this app Gift Card, offering credits without an expiry date. • Fast delivery service for all purchased items. • Stock up on international snacks and drinks at PrestoMart e-store. • Scan or show your PrestoPay QR code for hassle-free cashless payments. • Shop and pay with Loyalty Points such as BonusLink and airasia points. • Add buddies to send and receive money with ease. • Various payment methods including online banking, credit/debit cards, multiple e-wallets, Loyalty Points, PrestoPay Credits & E-Money and many more. • Enjoy worry-free online and offline payment with PIN, biometric authorization, and security encryption. • Have food delivered to your doorstep in a few clicks! this app is Malaysia’s first homegrown multi-service lifestyle app that offers various lifestyle and convenient features, including hassle-free mobile payments. redeem Loyalty Points upon checking out. Save more, earn more! this app’s mission is to enhance users’ digital experience and bring convenience to their lives through one inclusive App. this app allows users to perform daily tasks faster by leveraging on technology, enabling users to live a cooler life and get richer via smart spending. Mini-Games: The more you play, the more you earn. • Earn more rewards such as shopping coupons or PrestoPay Credits by playing our monthly mini-app games. • Join our community and get rewarded for what you do best! • Ran out of juice? No power bank? this app Power Bank kiosk via this app App. Satisfy your cravings with our convenient food and grocery ordering service. • Skip the queue to purchase movie, marathon, and event tickets. Shop, Pay, Earn, Play, and More — all in ONE app. Download this app Now to experience a Faster, Cooler, Richer life! Hop on to this app, begin your digital lifestyle now!