Zara Home app not working? crashes or has problems?

Zara Home Status

Last Updated on 2024-11-18 by INDITEX

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Summary of Zara Home Problems 😠👌🔥

- Does not give the option of choosing quantities for glasses

- Has a maximum amount of glasses that can be purchased

- Limited variety in children's items

- Ordering can be difficult and not fair for all time zones

- Chat feature is unreliable and unresponsive

- Link to change password does not work properly

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Common Zara Home Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zara Home app on iOS and Android devices. Solve all Zara Home app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Zara Home iPhone Issues and Solutions

Zara Home iOS app crashes, not working, errors
Zara Home iOS app network issues
Zara Home on iOS has black/white screen

Zara Home Android App Issues and Solutions

Zara Home has errors/crashing/not working
Zara Home server network connectivity issues
Zara Home has black screen

Zara Home iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Zara Home app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Zara Home app crashes or not working on Iphone (iOS):

Close and restart the Zara Home app on iPhone
Update Zara Home app to the Latest Version for iOS
Uninstall and reinstall Zara Home iPhone app
Update your iPhone to the latest iOS version

Fix Zara Home on iPhone unable to connect to server/internet connection issues::

To resolve Zara Home network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Zara Home black/white screen (blank screen) on iPhone:

Follow the Zara Home iOS app troubleshooting guide Here →

Zara Home Android App Issues and Solutions

Fix Zara Home not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Zara Home app issues:

Force Stop the Zara Home App
1. On android, goto "Settings" » click Zara Home app. » click "Force Stop".

Update Zara Home to the latest version on PlayStore

Clear Zara Home App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Zara Home app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Zara Home.

Fix Zara Home unable to contact server/ Zara Home internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Zara Home » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Zara Home » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zara Home on android.

Solve Zara Home black/white screens issue on Android:

Follow the Zara Home android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at INDITEX, developers of Zara Home.

About this app

You will be able to see and buy all you need for your home decoration, our monthly lookbooks, check our catalogue, locate your favourite Zara Home shops and find out a load of suggestions to choose the perfect gift.