Zapette app not working? crashes or has problems?

Zapette Status

Last Updated on 2024-11-07 by bruno heitz

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App has problems

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Common Zapette Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zapette app on iOS and Android devices. Solve all Zapette app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Zapette iPhone Issues and Solutions

Zapette iOS app crashes, not working, errors
Zapette iOS app network issues
Zapette on iOS has black/white screen

Zapette Android App Issues and Solutions

Zapette has errors/crashing/not working
Zapette server network connectivity issues
Zapette has black screen

Zapette iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Zapette app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Zapette app crashes or not working on Iphone (iOS):

Close and restart the Zapette app on iPhone
Update Zapette app to the Latest Version for iOS
Uninstall and reinstall Zapette iPhone app
Update your iPhone to the latest iOS version

Fix Zapette on iPhone unable to connect to server/internet connection issues::

To resolve Zapette network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Zapette black/white screen (blank screen) on iPhone:

Follow the Zapette iOS app troubleshooting guide Here →

Zapette Android App Issues and Solutions

Fix Zapette not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Zapette app issues:

Force Stop the Zapette App
1. On android, goto "Settings" » click Zapette app. » click "Force Stop".

Update Zapette to the latest version on PlayStore

Clear Zapette App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Zapette app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Zapette.

Fix Zapette unable to contact server/ Zapette internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Zapette » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Zapette » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zapette on android.

Solve Zapette black/white screens issue on Android:

Follow the Zapette android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at bruno heitz, developers of Zapette.

About this app

Le fait d'êtres 100% gratuit et sans pub plein écran fait que vous pouvez utiliser l'application directement après l'avoir lancé sans avoir peur d'appuyer sur une pub qui vous saute à la figure au moment ou vous voulez cliquer sur un bouton. Si vous avez une seule freebox, laissez hd1 dans la case prévue pour. Si vous avez par contre plusieurs freebox, la seconde aura pour nom hd2, la troisième hd3... Il y a bien une bannière de pub tout en bas mais c'est tout, rien en plein écran. Vous pouvez supprimer la pub avec un achat unique à vie.