Freebox Connect app not working? crashes or has problems?

Freebox Connect Status

Last Updated on 2024-09-27 by Freebox

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151 User reports:
App has problems

User reports 151

⚠️ Most reported problems ⚠️

Not working

46.4%

42.4%

Crashes

5.3%

Connection

4.6%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Freebox Connect? Report Issue

Common Freebox Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Freebox Connect app on iOS and Android devices. Solve all Freebox Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Freebox Connect iPhone Issues and Solutions

Freebox Connect iOS app crashes, not working, errors
Freebox Connect iOS app network issues
Freebox Connect on iOS has black/white screen

Freebox Connect Android App Issues and Solutions

Freebox Connect has errors/crashing/not working
Freebox Connect server network connectivity issues
Freebox Connect has black screen

Freebox Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Freebox Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Freebox Connect app crashes or not working on Iphone (iOS):

Close and restart the Freebox Connect app on iPhone
Update Freebox Connect app to the Latest Version for iOS
Uninstall and reinstall Freebox Connect iPhone app
Update your iPhone to the latest iOS version

Fix Freebox Connect on iPhone unable to connect to server/internet connection issues::

To resolve Freebox Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Freebox Connect black/white screen (blank screen) on iPhone:

Follow the Freebox Connect iOS app troubleshooting guide Here →

Freebox Connect Android App Issues and Solutions

Fix Freebox Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Freebox Connect app issues:

Force Stop the Freebox Connect App
1. On android, goto "Settings" » click Freebox Connect app. » click "Force Stop".

Update Freebox Connect to the latest version on PlayStore

Clear Freebox Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Freebox Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Freebox Connect.

Fix Freebox Connect unable to contact server/ Freebox Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Freebox Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Freebox Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Freebox Connect on android.

Solve Freebox Connect black/white screens issue on Android:

Follow the Freebox Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Freebox, developers of Freebox Connect.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Freebox Connect Website

Privacy Policy: https://dev.freebox.fr/sdk/confidentialite.html

Developer: Freebox SAS

60% Contact Match

Developer: Freebox SAS

E-Mail: [email protected]

Website: 🌍 Visit Freebox Files Website

About this app

Vous savez aussi qui vous ralenti grâce aux débits consommés par les appareils connectés. Ils se connectent à votre WiFi en quelques secondes grâce au QR code, sans avoir à connaitre votre clé WiFi. Mettez des limites simplement : décidez d'une heure à partir de laquelle leurs appareils ne peuvent plus se connecter, et où il est temps de se coucher. Soyez sûr qu'il n’y a pas d’intrus sur votre réseau en inspectant les appareils connectés. Et si vous vous réveillez plus tôt que prévu, vous le réactivez en un clic. Gardez l’esprit tranquille en désactivant automatiquement le WiFi la nuit. Vérifiez que tout fonctionne comme il faut, et repérez un équipement qui n'est plus connecté. Téléchargez l'app Freebox Connect et découvrez encore plus de fonctionnalités ! Des invités à la maison ? Compatible avec les Freebox Pop, Delta, One, Révolution et Mini 4K.