Freebox Connect Status

Last Updated on 2025-02-18 by Freebox

I have a problem with Freebox Connect

Are you having issues? Select the issue you are having below and provide feedback to Freebox Connect.

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⚠️ Most reported problems ⚠️

Not working

43.1%

37.3%

Crashes

9.8%

Connection

5.9%

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Common Freebox Connect Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Freebox Connect network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Freebox Connect App
1. On android, goto Settings » Freebox Connect » click [Force Stop]

Clear Freebox Connect App Cache and Data:
1. On android, goto Settings » Apps » Freebox Connect » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Freebox Connect.

On android, goto Settings » Apps or Manage Apps tab.
Click Freebox Connect » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Freebox Connect » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Freebox Connect

E-Mail: app-connect-android@freebox.fr

Website: 🌍 Visit Freebox Connect Website

Privacy Policy: https://dev.freebox.fr/sdk/confidentialite.html

Developer: Freebox SAS

Apr 02, 2025, 10:00 PM
a user from Nice, France reported problems with Freebox Connect : Not working
Mar 26, 2025, 10:09 PM
a user from Saint-Maur-des-Fossés, France reported problems with Freebox Connect : Login
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