Jane Status

Published by Jane Technologies, Inc. on 2023-12-16

Welcome to Jane, the only cannabis shopping app you’ll ever need. Jane
brings your favorite brands and products from nearby dispensaries to your
fingertips.

I have a problem with Jane

Are you having issues? Select the issue you are having below and provide feedback to Jane.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about Jane app

- Authentication issues with Apple verification

- No map view for multiple stop shopping

Have a Problem with Jane: Find Cannabis Products? Report Issue

Common Jane Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Jane app on iOS and Android devices. Solve all Jane app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Jane iPhone Issues and Solutions

Jane iOS app crashes, not working, errors
Jane iOS app network issues
Jane on iOS has black/white screen

Jane Android App Issues and Solutions

Jane has errors/crashing/not working
Jane server network connectivity issues
Jane has black screen

Jane iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Jane app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Jane app crashes or not working on Iphone (iOS):

Close and restart the Jane app on iPhone
Update Jane app to the Latest Version for iOS
Uninstall and reinstall Jane iPhone app
Update your iPhone to the latest iOS version

Fix Jane on iPhone unable to connect to server/internet connection issues::

To resolve Jane network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Jane black/white screen (blank screen) on iPhone:

Follow the Jane iOS app troubleshooting guide Here →

Jane Android App Issues and Solutions

Fix Jane not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Jane app issues:

Force Stop the Jane App
1. On android, goto "Settings" » click Jane app. » click "Force Stop".

Update Jane to the latest version on PlayStore

Clear Jane App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Jane app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Jane.

Fix Jane unable to contact server/ Jane internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Jane » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Jane » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jane on android.

Solve Jane black/white screens issue on Android:

Follow the Jane android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jane Technologies, Inc., developers of Jane.

16.67% Contact Match

Developer: Weedmaps

E-Mail: [email protected]

Website: Visit Jane Website

About this app

Whether you want to get better sleep or stimulate your mind, this app has the strain for you. this app is your go-to shopping experience for all your cannabis needs – order now and you’ll be enjoying a new favorite cannabis product before you know it! - Leave reviews & share your experience with the this app community! this app makes shopping for cannabis products easy and personal. The this app app is your personal budtender that understands your needs and shows you the best medical and recreational cannabis products in a best-in-class shopping experience. Welcome to this app, the only cannabis shopping app you’ll ever need. this app brings your favorite brands and products from nearby dispensaries to your fingertips. Download now, find your new favorite strain, and feel the love with this app! this app provides a virtual marketplace where consumers can connect with lawfully operated cannabis collectives, cooperatives, and related delivery service providers. this app is not a dispensary itself or a medical provider, and this app does not provide medical advice via the service, the website, or otherwise.