Are you having issues? Select the issue you are having below and provide feedback to Rappi.
- Navigation can be inefficient
- App rejected card info multiple times
- Credits function frozen without informing users
Good morning, I am having trouble with Rappi to complete orders. I live in the United States and my best friend lives in Bogota Columbia. When I register it asked for my contact in which I put in my cell number with not allowing for tracking. I have placed my friend's address in as well as his work address for deliveries. The problem occurs when I go to pay for the items because it says I am too far away. I think the app thinks I am ordering from the United States, which I am, but the delivery is in the area where the order is being placed. It went through once and then never again. I don't get it. The order now cannot be completed. Any help or how I should register so that it is successful every time would be appreciated.
Complete guide to troubleshoot Rappi app on iOS and Android devices. Solve all Rappi app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Grability, Inc., developers of Rappi.
E-Mail: simon@grability.com
Website: 🌍 Visit Rappi Website
Privacy Policy: https://legal.rappi.com/colombia/politica-de-proteccion-y-tratamiento-de-datos-personales-rappi-s-a-s/
Developer: Rappi, Inc - Delivery
Stay healthy while taking care of your family no matter what time it is, we deliver your personal care products 24/7. If you need an ingredient or have a special craving, order it through Express without lines and receive everything in 35 minutes or less. When you need to send the keys to a friend or even a birthday gift, anything you need to send or recieve, we help you. Always choose the best variety of food, from pizza to international dishes, we will deliver everything you want in minutes. We launched RappiCard, a credit card wit no annual cost, offering many benefits; cashback, high security, 24/7 support, discounts and promotions. Discover an app created for you, available 24/7 for whatever you need. That's why you can send anything from anywhere in the world with your SuperApp, to more than 9 countries, everything you want to your family and friends. Great for ordering your monthly groceries and having the help of an expert who chooses the products just like you would. We are all taking care of ourselves right now, but we know that we will travel again, that is why we are here to help you, even when it comes to planning your next trip. The perfect place for people like you who love to shop at their favorite stores and malls from anywhere and have it delivered to your door. If you run out of cash, we will also deliver it to where you need it. So if you need to go to the supermarket, a restaurant, or the pharmacy: We’ll do it for you. We also deliver it to you by car so that you receive it in perfect condition. When we say that we want to make your life easier, we mean it. Ask for it in 5 minutes from Rappi ! Download it now and live better with everything that this app can do for you.