Sign&go Authenticator app not working? crashes or has problems?

Sign&go Authenticator Status

Last Updated on 2023-06-13 by Ilex

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86 User reports:
App has problems

User reports 86

⚠️ Most reported problems ⚠️

Not working

59.3%

19.8%

Crashes

9.3%

Account

7.0%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Sign&go Authenticator Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sign&go Authenticator app on iOS and Android devices. Solve all Sign&go Authenticator app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sign&go Authenticator iPhone Issues and Solutions

Sign&go Authenticator iOS app crashes, not working, errors
Sign&go Authenticator iOS app network issues
Sign&go Authenticator on iOS has black/white screen

Sign&go Authenticator Android App Issues and Solutions

Sign&go Authenticator has errors/crashing/not working
Sign&go Authenticator server network connectivity issues
Sign&go Authenticator has black screen

Sign&go Authenticator iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sign&go Authenticator app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sign&go Authenticator app crashes or not working on Iphone (iOS):

Close and restart the Sign&go Authenticator app on iPhone
Update Sign&go Authenticator app to the Latest Version for iOS
Uninstall and reinstall Sign&go Authenticator iPhone app
Update your iPhone to the latest iOS version

Fix Sign&go Authenticator on iPhone unable to connect to server/internet connection issues::

To resolve Sign&go Authenticator network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sign&go Authenticator black/white screen (blank screen) on iPhone:

Follow the Sign&go Authenticator iOS app troubleshooting guide Here →

Sign&go Authenticator Android App Issues and Solutions

Fix Sign&go Authenticator not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sign&go Authenticator app issues:

Force Stop the Sign&go Authenticator App
1. On android, goto "Settings" » click Sign&go Authenticator app. » click "Force Stop".

Update Sign&go Authenticator to the latest version on PlayStore

Clear Sign&go Authenticator App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sign&go Authenticator app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sign&go Authenticator.

Fix Sign&go Authenticator unable to contact server/ Sign&go Authenticator internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sign&go Authenticator » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sign&go Authenticator » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sign&go Authenticator on android.

Solve Sign&go Authenticator black/white screens issue on Android:

Follow the Sign&go Authenticator android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ilex, developers of Sign&go Authenticator.

About this app

Sign&go Authenticator allows you to carry out your Sign&go authentications via mobile. Authentications can be validated by receiving a PUSH notification or by generating an offline authentication code.