RA Guide app not working? crashes or has problems?

RA Guide Status

Published by Resident Advisor on 2023-11-30

The world has thousands of good dancefloors. RA Guide helps you discover the
great ones.

I have a problem with RA Guide

Are you having issues? Select the issue you are having below and provide feedback to RA Guide.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about RA Guide app

- No longer an option to bring the ticket into my Apple wallet

- Kept getting logged out of my account every few weeks

- Artist list removed in the new update

- No way to contact them

- Haven't refunded money from last year's event or replaced tickets for 2021 event

Have a Problem with RA Guide? Report Issue

Common RA Guide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RA Guide app on iOS and Android devices. Solve all RA Guide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RA Guide iPhone Issues and Solutions

RA Guide iOS app crashes, not working, errors
RA Guide iOS app network issues
RA Guide on iOS has black/white screen

RA Guide Android App Issues and Solutions

RA Guide has errors/crashing/not working
RA Guide server network connectivity issues
RA Guide has black screen

RA Guide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RA Guide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RA Guide app crashes or not working on Iphone (iOS):

Close and restart the RA Guide app on iPhone
Update RA Guide app to the Latest Version for iOS
Uninstall and reinstall RA Guide iPhone app
Update your iPhone to the latest iOS version

Fix RA Guide on iPhone unable to connect to server/internet connection issues::

To resolve RA Guide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RA Guide black/white screen (blank screen) on iPhone:

Follow the RA Guide iOS app troubleshooting guide Here →

RA Guide Android App Issues and Solutions

Fix RA Guide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RA Guide app issues:

Force Stop the RA Guide App
1. On android, goto "Settings" » click RA Guide app. » click "Force Stop".

Update RA Guide to the latest version on PlayStore

Clear RA Guide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RA Guide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RA Guide.

Fix RA Guide unable to contact server/ RA Guide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RA Guide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RA Guide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RA Guide on android.

Solve RA Guide black/white screens issue on Android:

Follow the RA Guide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Resident Advisor, developers of RA Guide.

100% Contact Match

Developer: Resident Advisor

E-Mail: [email protected]

Website: Visit RA Guide Website

About this app

Entirely personalised to your tastes and location, the RA Guide helps you find the world's best parties. RAGuide ensures you never miss a show from your favourite artist and allows you to buy tickets in seconds with Apple Pay. RA Guide helps you discover the great ones. The world has thousands of good dancefloors. RA Guide: The ultimate guide to DJs, clubs and events.