RA Guide Status

Last Updated on 2025-02-06 by Resident Advisor

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Common RA Guide Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve RA Guide network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the RA Guide App
1. On android, goto Settings » RA Guide » click [Force Stop]

Clear RA Guide App Cache and Data:
1. On android, goto Settings » Apps » RA Guide » Storage » click [Clear Data] option. This clears both data and cache.
2. restart RA Guide.

On android, goto Settings » Apps or Manage Apps tab.
Click RA Guide » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto RA Guide » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch RA Guide

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Developer: RA Tickets

Feb 20, 2025, 08:06 AM
a user from Aix-en-Provence, France reported problems with RA Guide : Not working
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