Winn-Dixie Reviews

by DLD9268

Asks for email address and password, then takes you to a screen to create a password. I tried using the password entered on the previous screen as well as a new password and nothing happens when you click submit. And no, I do not want to call some number and speak to customer service, I am just trying to get my elderly mother logged in so she can claim her rewards she gets emails about - they don’t seem to work either. You click “activate offer” in the email and it takes you to her account, but the offers never appear anywhere.

If WinnDixie design is so convoluted that it requires someone to call customer service, just to get logged in, then there is a major flaw that needs fo be addressed. I am not a technology challenged senior citizen either.

by OOJOSA1

I’ve had WinnDixie for years with no issues . Now I can’t get it to open. Crash is not the word I’d use. It just don’t work! Whatever you did to WinnDixie now it just starts to open the red check mark comes up for a fraction of a second and then it just closes out . Oh it’s still there behind the scenes but if I bring it to the front it removes itself again over and over. I deleted it and got a new copy it continues to do the same thing . I’ve check all the setting in WinnDixie and on my phone nothing is doing this but WinnDixie . Please fix this as I lose all the things that give me reason to shop at win Dixie it not the closest of stores to go too. But WinnDixie save me money, without it I get no bonus points or see the coupons or adds. Fix it please!

by G. Nesiba

I’m a new customer and new rewards member. I signed up in store and wanted to register per WinnDixie . I haven’t been able to log in or set up an account for weeks. I keep getting an error message at the end of the set up process. I’ve also tried to register on the Winn Dixie site from my phone. The site did not recognize my information although I signed up in store. I tried setting up a new account, but it would never finish registering. I hope the problem(s) get fixed soon. It would be nice to view my account and actually reap the benefits of being a member.

by LizB_123!

How many times I’ve been burnt by Winn Dixie. Missing offers, incorrect shelf tag prices, activated coupons not coming off the total. It’s my fault that I keep shopping there on occasion. And try and figure out the receipts? What a mess! Even the cashiers can’t figure them out. SE grocers company, please take a cue from Publix receipts...they are clean, organized and easy to read. I know exactly what I’ve paid for each item. They don’t mess around with bonus points and scanning cards. Easy and efficient. Until things improve, I’ll continue to seek out the majority of my weekly shopping elsewhere.

by Nickname.doCreate

Flyer view may be helpful on a laptop screen. On a phone, a list view with categories usually makes more sense. There should be over a dozen categories. and BOGOs should be one.

In the shopping list, categories should be automatically assigned — The user should not have to do that — and they should be listed in order of aisle number, to make shopping efficient. Each shopping list item should show, right at list level, if it’s a BOGO and how much is being saved. It should not be necessary to descend through multiple levels of detail to get that information.

On entering the shopping list, if there are expired sale items in it, the user should be given the opportunity to be reminded of it and to indicate if their removal is desired. Perhaps, even offer the user to view only those items and to individually choose which should be removed.

by Tom3.1415926

When I left the South in 1994 iand Winn Dixie with it, Winn Dixie was my store of choice.
Schmierkase Cottage Cheese and .69 Half gallons of Ice Milk were among my favorites.
WD offered themselves as "The Beef People".
Twenty seven years later, they still have gteat Cottage Cheese, just not Schmierkase and that
Cheap Ice Milk (which was VERY close to Vanilla Ice Cream was scuttled by politicians making deals in back rooms filled with cigar smoke. it was replaced by Ice Cream nine times more expensive.
I took an extensive walk through my local WD after moving to Florida in 2021 and didn't find
a lot of products that interest me very much.
Maybe it's the supply chain breakdown, but I don't see many of the products from major suppliers like Jimmy Dean for example that I have enjoyed for the last ten or more years elsewhere.
"Such is life in the big city", although I actually live closer to the boondocks.

by Alysa Kaitlyn

I work at Winn Dixie and I have a lot of my customers telling me that WinnDixie is not letting them do the mystery bonus, another issue is a lot of them including myself don’t know how to use the mystery bonus because it just says “active or deactivated” but what do they do after? Do we just input are phone numbers on the pin pad at check out and will be applied? Also their is nothing to tell us when the points expire.

Now in store where having a big issue with the coupons that print out after the receipt that say “ $12 off $40 or $20 off $100 etc” a lot of them don’t work and I know they tell us to have them activate it in WinnDixie but when they go and try to do that it doesn’t show. & when you scan any of the coupons it says “ not active in your store” Please make updates to your app, a lot of the customers are upset and frustrated because they don’t understand this new update and coupon issue.

by Livew4l

I had to create a whole new account to use WinnDixie because I couldn't connect my existing acct. NBD, only lost a few cents, but finally I was able to use digital coupons again! Fast forward to today. I typically avoid updates because they tend to break things, but I got sucked into this one by the prospect of digital receipts. Guess what broke? DIGITAL COUPONS. 🤦‍♀️ Adding looks ok for a second, then "failed to activate coupon".

Also giving huge side-eye to Apple for making it so difficult and unintuitive to check for abysmal reviews before accepting an update!

by SaintFlorian

Being able to make a shopping list and add items from the weekly ad are welcome features added back in, but WinnDixie still lags far behind Publix’s. There’s no way to look up specific items or where to find them in the stores, which would be a big help. Could also use a saved payment option, especially to help with contactless checkout. Looking forward to more improvements.

by Swt. Pea

I love using WinnDixie because it’s very easy to use and the points add up fast giving even more savings at the check out.
It also has coupons for diff depts that you can choose if it is something you normally buy and it’s even better if the item is on sale. You have the option of letting the points add and I save up my points sometimes for times when my money may be running short and it ends up paying for most of my groceries for that week.
Once you start using WinnDixie and see your savings, you will be glad you have found WinnDixie to help save money.
Very very easy to use! 🥰

by HB_78

I just found out today that if you do not add your coupon item’s to your WD list through WinnDixie it does NOT take the money off even if you buy the items in the store. That’s very frustrating!!!

Plus, there’s not a print option for your list. My life would be so much easier if I could print my WD list, AND my coupon list!! Or better yet, my list where it shows what items I have coupons on!!!

by Dawnpraysjoy

Oh my goodness! I absolutely love this store it fits my needs as awesome awesome products at decent prices very good price is in a matter of fact my husband and I love the store I’m so grateful we moved here and we found out how good it was and we were just living the next town over but we shopped in Lake City and you know where ❤️ before I found here. 💋

by Trinity Grimme

Dixie is literally a hunger saver for my family pushing end of month. As I shop throughout the month using my digital coupons and point multipliers I stack my point savings until end of months dooms day bill paying week and with the points I earned I am able to buy food for my family to help get through the week. They have the best rewards program and I’m always anxiously checking my app to see if I have a bonus 20x,30x or even sometimes(although not enough times)a 40x points multiplier!!! It absolutely makes for a happy shopping trip when I know I get 40x the points at checkout! THANK YOU Winn Dixie! And p.s…….. I want to Winn😉!

by GRIN-N-BEAR IT

I haven’t been able to open my app the last 2 times I’ve been in the store! It’s sooo frustrating! And not being able to use my multipliers or bonus.
I do like to give my number at the end of my order and watch the yellow bars popping up with specials and lowering my final total! Now that’s exciting to me!!
Seems like the last 2 times I’ve missed out on mystery bonus because it wouldn’t open!😕

by Maggie155

I always went to Publix because I always thought it was the best value and quality I have learned by going to Winn-Dixie that the quality is just as good the variety is good and your southern grocers products are very good like garbage bags and plastic wrap aluminum foil I never thought in my life I would ever buy any kind of store brand Products but now I religiously look at your circular each week and shop at Winn-Dixie as much as a shop at Publix

by Ms Anselmo

This is a the only store I enjoy shopping because it’s always neat and clean. It has everything I need and everyone is so helpful. The ladies in the Deli are friendly and quick to serve you. Ms. Carol always has a kind word to say and makes my shopping a nice experience. I’m in Winn Dixie at least three to four times a week and always enjoy my shopping. The Pharmacy ladies will help me find what I am looking for and the checkout and staff are friendly. I’m a 79 year old lady and love Winn Dixie.

by Amigadeltaco

You can buy what you need and double it to share the joy with someone else in need. You can also save for the months to come. Wait until the BOGOS get activated and buy one or two , use the manufacturers coupons , and look for the electronic coupons in WinnDixie , activate the deals .. it is like a game that gives and gives more every time you set a foot inside the store! Teach your children to use it and have a lot of fun.

by Jacob McCandless

Well, I’ll be. Writing a review is never my first thought after being satisfied or unsatisfied with a product or service. So this review is considered special in my book. Oh Winn-Dixie, such a sweet tune you sing in my heart. From the farm fresh produce to the top choice cuts of 100% angus beef (I tend to splurge on the T-Bone, my wife is happy with chuck). As far as WinnDixie goes, my shopping experience just became a thousand times more enjoyable and ACCESSIBLE!!! I huge thank you to the WD team for making this Covid world a little easier on a southern gentleman like myself.

CHEERS!!🍻

by Sir Alexander The Gamer

You have plenty of choices for grocery stores here in the Jacksonville area. There are organic stores, there are budget stores, there are small mom and pop stores. None of them offer you the value or the rewards programs that Winn Dixie has! My store is the one on county road 210. It’s always super clean, the staff is friendly and helpful. The pizza and wing bar is simply the best for a quick lunch. I shop here once a week, and at the end of every month I usually have about $30 in free groceries thanks to the rewards program!

by CC Lenny

I enjoy using it , however it seems to be down when I need it most. Which is when I am shopping. Thank it is a connection issue while in store. I shop at WD for about 90% of our seafood and fish. Only place I can afford frankly. There scallops are as good as we have had anywhere. Wonderful surprise. Simply thow out in cold water with a little salt for 40 minutes. Then drain them real good, into the grips med high heat. Half butter half good olive oil and garlic. Finishe with dry white wine of your choice, about 3/4 cup. Will reduce. Put over your favorite pasta. Cheers

by DaytonaBluesWoman

What a disappointment! Don't bother using WinnDixie to build your shopping list, because once you get to the store you'll find that you wasted a bunch of time planning and preparing a shopping list that is nowhere to be found, and so now you wasted another bunch of time (and gas) driving to Winn-Dixie for nothing. Oh, what a pretty app! Too bad it is now basically useless. Hope nobody received an award for coming up with this "enhancement." I won't be doing anymore weekly shopping at Winn-Dixie, but I may run in to pick up a needed item or two if I happen to be passing by.

by BigTimeMom

Worse grocery store app ever. It doesn’t have a shopping list feature or an in-store “where to find your product” feature. The coupon clipper keeps getting hung up so I have to restart WinnDixie to unfreeze it. And there is no organization to the clipped coupons once they are in my wallet.
Planning to go to Winn Dixie today so I figured I would clip WD digital coupons but when I couldn’t create a shopping list I figured I would just use my Publix app to write my list— and then I decided that’s too much of a bother, what the heck I’ll just go to Publix instead.

by Disgruntled Ellie

I have used the this app app for years. It’s been a valuable help and I relied on it to help me shop. However this last update is HORRIBLE! Where’s my shopping list? Where’s the weekly ad and the ability to add items from it to the (invisible) list? A feature I miss is being able to add my own items to my shopping list. All I see is information about rewards points. This lasted update leaves WinnDixie unusable for me. I guess it’s back to the days of stopping by the store to pick up the paper sales circular, review it at home, circle items I want and haul it back to the store with me to do my shopping. I am not happy about the prospect of that. I hope you bring back the tools I and other reviews have listed

by Rochvail

This update totally blows. The main reason I used WinnDixie was for the easy to use shopping list. My wife could go on the this app website and make a list (with notes). I would then use WinnDixie at the store to shop and check off what I put in the cart. No can do now. The new wallet option is not productive. If you want to “check off” something on the list, you have to go back into the weekly ad, find the item, and then remove it from there. How is that useful? I’d give this update a ZERO if I could. Go back to the drawing board.

by Diamond Doll!

Last week I loaded the latest W/D app and now have nothing but an icon on my phone. When I first downloaded it there were mostly “coupons”. I clicked on a coupon and could not find my original shopping list to see if the coupon was on it. I searched in every way, but no shopping list! I shopped elsewhere on my way home and used my other local shopping list and memory (as well as I could remember). Very disappointing to say the least. I emailed W/D two times, about the problem, and the replies told me the problem was fixed. Not so... prior to writing this review I tried once again to open the W/D app. and not only could I not find my shopping list, I got a red page that had a Winn-Dixie logo but no options to choose. Maybe an “IT” person could help W/D. Thank goodness I have another excellent grocer with an outstanding app to use. Hopefully W/D will notify user’s of their app when they iron out all of the problems.

by Dee In FL

I have used WinnDixie and the shopping list each time I visit your store. I logged in to the Winn Dixie app on my laptop at home and created my shopping list, when I got to the store and opened the mobile app, there was no way to access the list. After having my husband and daughter wander around the store and try to remember what we needed we left. When we got home, I downloaded the Publix app on my phone and it has Shopping List functionality so I will be shopping there from now on. This way I can add things to my Shopping List from my laptop at home or work and it will show up in the Publix mobile app when I arrive at the store. It was a very poor decision to remove this functionality!

by LL2MF

This the worst app ever I contact the company (WINN DIXIE) to find out how can I bring my points over to my new address using the same phone number they solve my problem. This is after I had always ready activated the new SE Grocery Card before then I was still using the old “WINN DIXIE CARD” all I want is my points and to be able to use the number I’ve using the whole time, it made me use a different number because the (My) number is being used (by me) there should be some kind of way we can update our number even if you were living in a different household your card number is different and my receipt shows where I have points but the site says 0 go figure. #worthless

by Covecat

Compared to other grocery store apps, this one is awful. I love to use digital coupons, and I load them up for all of the stores where I shop (Publix, CVS, Walgreens, etc). I have no problems with the other apps. The Publix app is especially fast and easy to use. The this app app is painfully slow. When I choose a coupon I can take 60 seconds or more to load, and about 30% of the time I get a message that the “coupon failed to load” after waiting all that time. I also get “system error” messages constantly when I’m trying to load coupons or even add items to my shopping list. BTW, I am using the latest version of WinnDixie . What a sad excuse for a grocery store app. It makes me not want to shop there at all.

by SmilingCupid

This was never my favorite app for shopping, considering other stores show you your list and wear to find your items. Although WD never showed the aisles, it at least had the shopping list, but now it’s gone! What happened? The upside of using an app to check the sales is that you add them to a shopping list, but I can’t view it!! Everything else seemed fine, but this is the most useful so can you help us out here? If I’m just missing it, then you made it difficult to find- just saying.

by Sealie4545

Where is the My List? What’s the point of using WinnDixie for shopping if you can’t add items that you need that aren’t in the weekly flyer? If there is a way to access it that I haven’t figured out yet, please let your customers know. It’s very inconvenient and frustrating. I can access it on my PC or laptop but not on my iPad or iPhone. When was the last time you saw someone bring their PC or laptop to the grocery store to do their shopping. Please make the list available on devices that your customers use while shopping in your stores. None of the recent updates address this problem. I know I can’t be the only customer frustrated by this.

by Debbie Lambert

I love Winn-Dixie, and I use my app at least three times a week. However the new app is very frustrating. When you click on the scissors to clip a coupon it takes you to the coupon and then you have to hit clip the coupon. Then you have to hit the back button to go back to see the rest of the savings. The area around the scissors needs to be larger so that you only have to make one click to clip the coupon.

by Vrockster

I love the new look and ease of navigation but where did my shopping list go? Now I have to scroll through this redundant list of items which takes way too much time. I want my shopping list back that I can edit as I go without having to scroll through this tiresome list of items I added to my shopping list and coupons I clipped all bundled together. Not to mention that after I purchase items in the list I can’t remove them so I don’t have to scroll through them again. Too complicated.

by Jreneelpn

Every single time this makes me update, it screws up everything! My Plenti card gets disconnected, the coupons I've clipped get lost, and it takes forever, and usually a phone call to customer service to figure it out. That being said, when it's working, it's great, a little slow, but a nice way to see the sales, and clip coupons too. Please fix the glitches and don't force me to update! If it ain't broke don't fix it!

by Sandystrem

What a pleasant first experience visiting the Crawfordville, Florida, Winn-Dixie! My purpose was to find items that were not in stock at a different store, and all were available. Happy! The meat employee came from behind the counter to introduce himself and tell me of weekly specials; the cashier was pleasant and helpful regarding the W-D rewards card; and another employee followed me to my car, helped put my groceries in, and took the cart back for me. Very nice!

by Cvfehjtes

Is there a charge for WinnDixie? If not then Why do I have to provide a credit card doesn’t make any sense. I gave my rating one star but interesting enough none of the nicknames I provided were available, seems like they didn’t want other people to see it so I changed it to 3 n reused same nickname,didn’t send hmmm. Chged rating to 5 n guess what it was sent imagine that!