Walmart: Shopping & Savings Reviews

by Alaura89

I see all the bought and paid for 5 star reviews are flooding the very top but as soon as you get past them all the one star reviews. Walmart is utter trash. You can’t find anything. For some reason they got rid of actual departments and show you a select few nod then they don’t even show you everything under those select few departments. Unless you know exactly what you want, browsing is an absolute nightmare. And typing in key words, like, gluten free, will only bring up about half of what the store has. Stuff I saw in store that’s gluten free, didn’t even show up when I searched gluten free, and this is with everything, not just gluten free. That’s was an example. Also I’m sick of stuff showing up as being in the store, you get there and it isn’t there, and if you dare ask for help, employees stand there and argue with you. That’s if you can even find an employee to argue with. Stuff that says unavailable will be available and don’t get me started in the price difference of what it shows you it is online, even if you choose in store or pickup, the vital price in store is usually more expensive. So it lies and then again employees argue with you over it. Walmart gives me anxiety opening anymore because you can’t just simply pick a department and see everything that’s in it. HATE it. Also this is probably the 4th review I’ve left, from this account alone, so I know they are being deleted.

by Moonshine Dave

I ordered 2 tires today in store at the tire center with the counter person confirming they were in stock and ready to be installed after purchase at their this app store after confirming purchase on the this app app I recieved a message from Walmart that tires would be ready for pick up first at 4:30 Pm this was at 2: pm so I drove 30 minutes back home and called in at 4:30 to see if they were ready, the auto center is open till 7:pm so plenty of time (I thought) to get them put on! I was disconnected after being after being on hold for 40 minutes, then called back and told that the order was cancelled and the tire center closed early, and they would have to be reordered and try the whole thing over another day! Every time you call to ask for the tire department you have to listen to a prerecorded 5 minute recorded spiel about Covid 19 before you can even press a department number to talk to someone and the Auto center isn’t one of them you have to go through the switchboard first and Wait for someone to answer and then ask them to transfer you to the auto center then you have to wait for someone to answer that phone which if they don’t in 5 minutes or so then you have to go back through the switch board and start all over! So if you don’t have a job and can spend a few days trying to get your tires put on to save a few bucks on some cheap tires maybe that’s fine, if not go another route!

by Jsknheubz

Ever since they combined grocery and retail it has been nothing but problems. Concept was good, execution is horrible. Navigation, menus, and lists are cumbersome and confusing. Before change, we were able use app under one account between my phone and wife’s, which allowed us to each create and edit our grocery list in unison. We both have the same iPhone, iOS version, and this app app version…. But neither app looks the same. Her app looks totally different than mine. I’ve tried uninstalling and reinstalling both, and logging out and back in. We can no longer create our list between phones, changes do not sync. Furthermore, we have a 50-50 shot of even getting our groceries. Seems our orders get stuck in limbo. Either “we are preparing your order” or “out for delivery” , but never arrives. Worst part is they put a charge hold on your bank account and it takes weeks and numerous calls for them to remove hold, which ties up our funds. I’m still waiting on our hold release from an order I never received on Labor Day, two weeks ago. My app still shows my order in progress and I can’t remove / delete the order. Every time I call their customer service on these issues, they just apologize and say the will fix it. I get that it’s a new world with covid. But, we didn’t have these issues the first several months of the outbreak. Seems our issues started when we forced to use the new App.

by Gaspatchosoup

As soon as I get my 2 items that I have coming that won’t come on time I will be deleting Walmart and never going to this app or using this service again. So canceled the items I had in order and went to the target app and bought them there. Within 2 hours they get shipped and didn’t pay anything extra shipping.

So just checked on the status of an order that told me it was shipped and I was told I would get it 4/27 end of day and now fedex is telling me 5/2 end of day. It’s just sitting at fedex. I understand all the craziness that’s going on right now but don’t tell me I’m going to get something a date and then it’s 5 days later. Will be canceling all the orders that haven’t shipped today and placing them with target.

Came to Walmart cause some of the stuff I wanted to get off Target you had to pay so much to get it but I have placed a few orders and still waiting for stuff to ship and I have about 3 days before I have to get it. Was going to cancel my orders but you get apps like this where you can’t do it all in Walmart it makes you go elsewhere to get some stuff done. Let me cancel an order in Walmart not have to go to the website and sign in and do it there. The link in the emails to track an order you would think would take you to Walmart but no it takes you to the website and again you have to sign in. I don’t always have my passwords next to me and don’t use the same one for every account I have. Just like the company Walmart is below par.

by Horsebutt

I was standing in the store and I use my app on a truly daily basis because I work there. I was helping a customer and Walmart made me do an update. I don’t know if somebody is just making changes to look like they are being useful to keep their job, but this update is trash. If its the same people that made the changes to the apps for working there, it makes sense because they are now useless trash now too. We barely have employees so its great that some guru decided we didnt struggle enough so lets have customers constantly need help because Walmart is useless. If Its not broke, leave it alone, good grief. Li uugh u You cannot easily change the store you want it to use, it used to make a lot of sense that you entered one say to do ONLINE Grocery pickup orders, and press the other option was for online ordering and now its just a mess. I know that in store #423 that if you scan a clearance item it will not give you a price at all. It will always say “item not found at this store”, but yet its in your hand. When you pull an item up, you could click to have it check other stores, but not now. Just opening Walmart at all is terrible. I know my phone is full, but before this update using Walmart was easy... now just clicking on Walmart takes absolutely forever to load the page up... then i need to search and start to type and it gets stuck on ONE letter and still takes forever. Walmart is a useless piece of trash!!!!!!!!!!!!!

by Andy B 65737

We have been using this app app for a few years. We have only had minor issues. Since the new update, we have had more issues in the last few weeks than we have had the whole rest of the time using Walmart before the update. These issues range from not showing items that are actually in the store, to not being able to pull up a map of the store to see where these locations are that even employees can’t find. The final straw happened when we placed a grocery pickup for the location we have been using for over a year. At checkout, Walmart apparently changed the location to a different store without a warning or confirmation. So we drove to the location we had been using for over a year. We check in using Walmart that no longer uses location to make sure you’re in the right place. We waited for over 20 minutes until an employee that brought out a different order, checked for our order. He informed us that he didn’t have an order. So we checked our information for the order only to find out what had happened. We then had to drive an extra 15 miles to get our order. I’m not sure who thought that the new app was a good idea, designed it, or approved it, but in my opinion, every one of these has failed to provide a useful app. I’m not even sure that this review will do any good, other than to let other people see that Walmart has so many issues that it is almost not worth using.

by Betsy The Frustrated Shopper

I used to love having an app for curbside pickup. It was more challenging to shop for curbside pickup when it was merged into the other this app app, but I still managed. Recently a new version of Walmart came out and it is terrible in many ways. The search for food items is challenging. I just searched for, “hamburger buns” and it couldn’t find any items. I searched for, “buns” and the first thing listed was, “hamburger buns.” Meanwhile I couldn’t get anything searching for, “fudge stripes,” but was able to find various fudge stripe cookies using a four word phrase. Every search seems to take several tries to find a phrase that works. Last time I ordered, Walmart told me that my order was delayed when it was ready. This made it impossible to view and approve my substitutions. I finally called and found out that my order was ready. Several hours after I picked up my order, Walmart notified me that it was ready for pickup. The new app is hard to use on my iPhone because only half of the left column of item descriptions and buttons to click show up on my screen. I have a time reserved for this evening, but getting through the ordering process is such an ordeal that I have decided that it will be quicker and easier to shop and a less expensive store in person. I used to do this app Pickup orders 2-3 times a week because it was quick and easy, but now they hassle of dealing with Walmart outweighs the convenience of curbside pickup.

by Wsj1919

I’m not sure what the problem is because I used to have no trouble with Walmart or ordering online. I always had a fairly smooth experience. However, for the last month or so, I cannot check-in the way I used to when my pickup order was ready. I used to get a text and email. Now I only get an email, but when I try to check in with the email, there’s some sort of glitch. It doesn’t take me to the same screen in Walmart that it used to. It used to estimate my distance to the store I was picking up from, and then it would have me enter my parking space number when I arrived. For some odd reason, it doesn’t do that anymore. The associates are always nice and helpful in looking up my order, but I didn’t have to go through that process previously when Walmart was working correctly. Then today I am trying to add a couple of items to my pickup order for tomorrow, but it won’t let me add them to my existing order. It’s creating a new order instead and wanting to charge me a fee for not having a minimum $35 order. It will let me adjust quantities on items already in the pickup order, but it isn’t letting me add anything new. I used to have no problem adding items (within a certain time frame) after submitting the order so I don’t know why it’s a problem now. Not sure what has changed, but it is definitely not as user-friendly as before. Please fix…

by Dknviwoic

At I started using Walmart at the height of COVID. It was simple and great. Now they are trying to maximize profits by merging the grocery app and full store app, and it has made food shopping loathsome. I literally never write reviews, so the fact that I took any time out of my day to do this is proof of how annoying this new purchasing experience is.

After the change if you ever want to shop for anything, it is a confusing many stepped process. Did you not have a UX or UI team working on this at all? The literal point of good design is to have the least amount of clicks as possible. Now, instead of groceries being clearly labeled by department, I have to use the “Search bar” to look for specific things, which cuts out browsing altogether. The worst part is that every time you search for a food, you then have to click AGAIN to say that you only want to see foods that are deliverable. WHAT?!?Why? If I have a grocery list of 50 things, that is 50 times I have t click the “delivered” button. The worst is when I put something in my cart and find out only when I am checking out that it is not even in store and is being shipped from a separate location. I LITERALLY JUST HAD KETCHUP SHIPPED FROM A SEPARATE LOCATION. IT CAME IN ITS OWN BOX. Not only does this not make sense, but it is terrible for the earth. Corporation like this are destroying the planet for no reason.

TRY INSTACART

by 12:()?

I ordered six items. At first all but one was going to be delivered to me. I went in to remove the bug spray that they wouldn’t ship, so I didn’t have to drive to the store. I went back to the cart, then the air mattress wouldn’t ship I would have to go to the store for that. So I went in and put the bug spray back on, since I had to go to the store anyway now. I moved everything to curb side pick up. A day later I get a message that the air mattress and bug spray are sold out. I had to sign up for Walmart to find that out. When I read that, I got a text saying my order is ready for pick up. I wasn’t posted until 12:30 pm today. But was sent 12:05 am. So I wasted all morning waiting to be told I need to go to the store to pick up items that were able to be sent to the house. So I have to drive to the store to pick up three things I could have had yesterday if I drove to the store, went in a purchased them. I could have sealed my tent yesterday and packed up by now but I had to wait till today. I won’t be home until 1:30. By the time I seal the tent and let it dry I have to pack it away tomorrow. So I’ve been put out for two days only to get three of the six items I need. That Walmart told me that you have can ship them then, can’t ship must pick up, to no we really don’t have those products. What a waste of time and effort. Now you want a nick name only to say I can’t us it because it is taken.

by Everynicknamealreadytakeb

this app does not have their website and associated email instructions working properly. Walmart says things like free delivery but then when one gets to the checkout, it says delivery not available. this app also does not restock their items in anything remotely close to a timely fashion. When one wants to reorder something, typically it is not available at one's this app store location of choice for an unacceptably prolonged period of time - if this app wanted to do more business and satisfy its customers, it would keep much better track of inventory and keep its stores stocked with items in demand in a much more timely fashion, instead of expecting customers to go to other much less convenient locations to get the items they want. Also, when this app sends emails to notify customers that items are ready for pickup, it gives false instructions. In my most recent experience, the email instructed me to drive to "pick up" to have the item brought to my car, but when I arrived, not only did the employee who answered the "pick up area" phone line tell me I could not pick up my items there as the email instructed, but he hung up on me when I questioned him about why the email gave false instructions. The discourteousness of this employee either reflects poor training by this app or just low quality personnel hired by this app. Either way, it does not reflect well on this app.

by Nonotothenono

I think Walmart is great, but as with all things, there’s always room for improvement. It would be really nice if you could look at the grocery pickup substitutions and opt out of whichever ones you don’t like before you even get to the store. Since I can’t do that beforehand, it forces you to talk face-to-face to the worker to identify what you don’t want, then they have to spend their time on their scanner and in your trunk digging through your groceries to try to find what you don’t want. It wastes everyone’s time, plus this is just further exposure during an activity that’s supposed to be darn near contactless. This applies to the site as well, both of these things could be better. Also, sometimes when I search for something, it’ll bring up only certain options but when I select one and then look at “similar items,” it’ll show me more options of what I actually want. For example, if I look for “Kiwi protector spray” to find Kiwi protector spray for a tent, the single thing that comes up is Kiwi Camp Dry Performance Fabric Protector Spray (which is not exactly what I want). But then when I select it and look in “similar items,” the thing I actually want (Kiwi Camp Dry Heavy Duty Water Repellant) suddenly shows up... maybe my keywords aren’t the best, but I feel like it’s not too far off base, especially if I put Kiwi and spray.

by RESADDLER

I never had a problem using Walmart and on numerous occasions I’ve found that products in the store are priced higher than they are in the this app app. Because at times I cannot find a price on the shelf for an item, so I will open the this app app and scan the barcode to get its price. Only to find out that It is marked at a higher price in the store which ill discover at check out and most employees will go ahead and change the price on the item to match what is listed online as long as they can verify Walmart ’s price. However I have come across a couple employees who state they CAN NOT change the price to match what Walmart is showing to where one employee stated and I quote “this app does not price match this app prices!” That left me confused beyond the point of scratching my head and had to be one of the dumbest explanations I’ve ever heard on not wanting to change the price. I understand how this app no longer wants to match prices with its competitors but how can you not match the price with yourself it’s asinine and down right exhibiting corporate greed. If you could get this issue lined out and have your employees all on the same page that would be great especially if you take it in the direction that they are to change the price to the lower one Walmart is showing as long as it is within reason.

by #FREECASSIE

I am so super thankful for Walmart! And I’m very thankful for the employees of this app as well. I got into a little bit of trouble in my younger years when I picked some things up at this app that didn’t belong to me. And I got in trouble when I went out the door. I was told never to go back into this app ever again but I continue to go back into this app and I continued to shoplift. I haven’t stolen anything from this app since 2014. When I go into this app I give the employees a great deal of respect. I got into a little bit more trouble and my attorney was able to get my this app charges dismissed because I picked up some federal charges. Now I shop at this app probably five days a week and I probably spend at least 3000 a month there. When my little boy acts out in this app or for instance once he put some thing in his pocket I brought him back inside and made him tell them what he had done. And he ask out and he screams and yells I take him to the front and let him know that he’s on a camera and this is not how you act in public or at home and the this app employees have always went above and beyond to help me correct my seven-year-old son. this app truly does go above and beyond andI’m happy to call this app my family any day of the week! Yay this app keep on providing excellent customer service! This Honorably discharged Veteran thanks you so much! 💥

by Roy N Maggs

I have not been a this app shopper. Actually for a very long time because of horrible service. We are talking about 20 years I have not shopped this app. I have to say my this app on Utah Ave. in Idaho Falls, ID is amazing. I don’t know what’s happening with the staff or with management but attitudes are better and I have enjoyed shopping at this app. I don’t say that lightly. I am a sr. Customer service agent at my company and I take customer service seriously. Customer satisfaction is my pristine work ethic and my integrity is very important to me. I will speak about my experience on the spot. Nowadays we have many other channels to give reviews, social media, rating sites, many on the phone surveys and so forth. I wanted to share on the review site. I have voiced my appreciation in the store, however the review site needs to know in words from me. People can change words, as we all know, and I wanted to be one to express my experiences. I have been back multiple times and I will continue to come back. It’s even more enjoyable as we are getting back to some sort of normalcy due to COVID restrictions. I have to say thank you. It’s nice to see people liking what they do or at least fake it till you make it at least. I know I am just one person of millions but I wanted to share. Thank you all for your time. A new satisfied customer. RB.

by Halesmom96

I love the this app app. I don’t like it that they use third party vendors for certain products and those products are double the cost of buying them from the store or any other office supply store. I also think it’s strange that they are recently constantly sold out in the stores, but that third party vendor has them for double the cost. Makes me wonder if the vendor is getting a deal, buying them up from the stores and doubled the price. These have recently became popular items. The only other thing with Walmart is their online grocery delivery isn’t up to speed with competitors. The competitors have your shoppers communicate with them as they shop. That way if they are out of something, and find something better, they instantly give you the option rather than not getting a substitute or getting a substitute that is completely wrong. I would like to see them bring that up to what the competitors offer. Plus I have had two deliveries just not show and had to contact this app through the chat for delivery and then been disconnected from chats. Other than that I love the convenience and I hope they continue to do delivery and bring the process up to what their competitors offer.

by 2xl993

I greatly appreciate thes service. Very easy to search thru Walmart to select the items you want. Prices are shown, and are the same prices as in the store. You can select to allow substituitions if the item you want is not in stock. When you pick up your items you can elect to not accept the subsitute, and you are given credit right away. If you select no substitues then if they do not have the item, it shows that in your delivery notice on Walmart - and not charged, of course. After you have completed your list, you can keep adding items, as you think of them, up to midnight the day before. When you later go back into Walmart to add to add items, your list does not appear. You go ahead and select the item(s) you want, click to purchase and it will ask if you want to add it to your current order. Click “yes” then you can review your full order. They send you an email when it is ready for pick up (at the previous time you have requsted). You can also look at Walmart and see the progress as your order is being prepared. Then go to the store to the Pick Up area, park in front of a number and tell them you are there on Walmart . Or wait and they’ll come out and ask your name. It’s all simpler than this LONG explanation. Great Servce.

by Wogger12

I never leave reviews on apps, but I felt that I had to for this one. I used to love being able to do a grocery pick-up on the separate app. Ever since they merged Walmart with the grocery app I have had nothing but problems with trying to place my grocery pick-up order and have had to delete Walmart and re-download it multiple times. I especially have problems with the checkout process. I’ve had items that I added disappear from my order when I go to check out. Walmart has frozen before and wouldn’t let me proceed with checking out. And there has only been ONE time that I have successfully entered my pin for my EBT card in a single attempt for an order. Every other time that I’ve entered it I continuously get a message saying “Something went wrong. Please try again later.” I currently have spent an hour trying to get it to accept my pin and it still won’t accept it. I’ve tried closing Walmart and reopening it and had to change my time slot because I was about to lose my original one. We’re in the middle of a pandemic and I have an autoimmune disease and three children. Walmart is supposed to make it safer and easier for people like me to get their food during times like this. Fix Walmart and/or your current pin-entry company that you use!!!!

by AleinOne

This is so true, that Some Day we will be getting Slice Bread while it's still warm from here dropping on our landing pad everyone will have close to there exit door, where they might get into the tube runner. You'll lay down in this tube, type into the address you want to be at, in seconds your one hundred miles from your last address. It takes seconds for first hundred miles this app takes you. You'll make first thousand miles in Minutes this app takes you. Over seas or under seas it will take this app Hour to minutes to seconds to get you to there east or west coast of where you might be heading into that country that you have typed into that tube and be billed later for the weight of your tube of address you went to, or if trailer tube was also used and if trailer was with oxygen for another human or pet or food for freshness. This is How Our Days Will Be Off The Ground and into the Tube Supplied By this app and Several other places.
But as For Now I Like The Way I Can Place A Order Today and have it in my hands to toss into to auto and Bring it With Me Within A Few Days is Really So GREAT FOR ME RIGHT NOW !!!! Thank You to All that makes This So Great for Me Now,
Randy of the Northern Part of Michigan of the Lower Part.
Merry Christmas and Please Have A, Great & Safe & Wonderful NEW YEAR 2022 !!!!

by The Teatcher & Artist

The first time I ordered grocery delivery my order was stolen by the driver, but when I contacted this app support I was met with excellent customer service. I ordered a second time without problem. However today’s just been a nightmare. I had my order scheduled for 7-8, and at 6: 46 received an email my order would be there at 6:52. At 7:13 I get an email letting me know the substitutions, and what was unavailable. 8:20 rolls by so I use chat assistance to contact a customer service agent, where I’m assured my delivery will come, it’s just taking longer due to higher volumes of merchandise being ordered. 9:10 comes so we called to ask on the status of the order (we doubted it was coming at this point but wanted to know what was going on). We were then rudely told that no one was home (uh, yes we were) so the ordered was returned by the driver, that the store was closed, and to call back at 8am to get my order rescheduled. What?! We seriously waited hours for our order only to be told off, and to call back the next day. Why couldn’t he just reschedule us or refund us, save us the trouble having to go through this again. And the whole time on the this app app it just said the status of my order was ‘preparing’, and still says that. This whole process has been a nightmare.

by Heathen101

this app uses Walmart to SPY on you and here is how: every time you take your phone with Walmart downloaded in their store and you check out at all their self checkouts they have now and the cameras is A.I. Facial Recognition software and then send you SPAM Surveys for this app Gift-card “drawings”, you get your private information sold by the Waltons to 3rd party scam artist and they start calling you all day long (hundreds of calls in a month)! Total invasion of privacy and they illegally stop customers from Open Carry in Open Carry States, soon they will stop Conceal Carry and shopping will be like a Gangster’s Paradise for the Crinimals (100% unsafe to shop). I don’t like my face being recorded and my picture and personal information to include home address to be SOLD to more CROOKS aka SCAM ARTIST! It’s NOT RIGHT!

this app should be a shamed of themselves for violating and not supporting the 2nd Amendment and asking the President to Disarm ALL Americans! DONT SUPPORT (Walton’s) CROOKS, a company that replaces Human Employees with AI Computers that sell your Personal Data without your permission, don’t support a company that makes it unsafe to Grocery Shop and puts lives in danger, don’t support a company that wants to take away every American’s Freedoms that I fought for!

-Purple Heart Combat Veteran

by Bail E

I only downloaded Walmart for the savings catcher. At one point, you were able to submit printed receipts via Walmart . Then, it was changed to where you have to use this app pay to get rebates on competitors prices. Some weeks, no prices were better. Other weeks I was getting several dollars back per receipt! this app released an email yesterday stating they would end this in May because their prices were often cheaper than their competitors. I feel that is a lie considering I usually get cash back from Walmart on 3/4 of the receipts submitted. I will use Walmart until May but after that I will delete it and shop with the competitors as opposed to doing all my shopping with this app. Most of the said competitors allow digital manufacturers coupons on their apps or loyalty cards. this app doesn’t have a loyalty card or an option for digital coupons on Walmart . It is virtually useless as I can do anything else from Walmart on their website. Once savings catcher is gone, it is a waste of space. I will be using the balance left over from the savings catcher and deleting Walmart. It literally will no longer provide me with any benefits that I cannot get from using the general website. Your competitors will be thanking me when they start receiving more of my business!

by HombreDeAcero

I made a purchase using this app pay and all seemed good though I wish it would print a physical receipt. The big issue was when I had to make a return. I started my return on Walmart as it supposed to make things easier. When I get to the counter the lady is asking me why I’m returning for each item even though I answered all that on Walmart . Not only that but I had so wait and watch her open each and every single item. Once she finished she said I was getting a gift card. I said excuse me no. I used my card with ur app to pay I’m not accepting a gift card. She gets her lead who is rude and says the same thing and all she does is show me the screen that says gift card. I told her again I’m not accepting a gift card and she said it’s not our app. That’s why we don’t accept returns with purchases made using this app pay. I told her, this app owns Walmart and you work for this app and represent this app therefore you are this app and this is your app. Long story short I had to get two other managers before someone could figure out what to do. Not sure how Walmart is suppose to make things easier or faster but I’ll tell u that returns line only got longer while I waited to resolve my issue. Hate this app.

by @zeus

When you try to find things in the store or scan things that are in the store because you just bought it and you want to buy more but your home not at the store it acts like it can’t find it or it’s not there even though if you go down to the store you can find it but it will show you the item that cost more so if I wanted to preset a few things for this app and pick it up I wouldn’t be able to because according to Walmart this app don’t carry it but I can go to this app look right at it and what do you know it’s there plus I can scan it to price check it or order it then and with the same app it then shows that’s it’s at this app.
Plus they needs to make the savings catcher work again since they stop price matching it stop working and if they plan not using it they should get ride of it. Other then that Walmart works fine as long as your willing to go to the store to look for 90% of what you want even though your looking on Walmart so you can order it not go wondering around this app or your trying to buy something for family, this app needs to list everything in there store not half of it.

by Noodledoodle5

Hate the new system. It’s not like this app’s have WiFi. And most this app’s have really bad signals! Can’t bring up savings catcher/this app pay if you can’t get a signal to do so.
I just went online to try to submit receipts because this app pay wouldn’t load, directed to a chat... waited..... waited. Then “Wendy” comes on tells me I have to email or call savings catcher bc she can’t help! But your system just directed me here.
I TRULY feel.. like in my bones, they know the signals are bad in their stores, and the chances of you being able to actually bring up this app pay is very slim . So what are you gonna do... leave your basket full of groceries bc you can’t pull up this app pay? while other people in the line give you a ugly stare for taking to long (but it’s only ok when THEY take to long) ??? OR just bring out your debit card in hopes you can submit your receipt to get your $0.07 back, and then when you contact them about it .. nobody knows nothing.
Listen... it’s no longer worth it to me. Clipping my OWN coupons and going to foodlion is a lot less work. and ill not only save money but time and my sanity!!
-mom of 3 growing boys who don’t got the time no’mo

by Very Frustrated Mom To Be

Creating a baby registry on Walmart is a NIGHTMARE. I’ll start by saying that it’s very frustrating that the registry is not a separate app from the rest of this app shopping (like Target does), because it makes navigating back and forth to your registry SUPER inconvenient. Anyways, when first creating your registry, your first and last name is required, which is understandable, however, it will not let you create a custom name for the registry itself. So, you can’t match the name to any other registries you’ve created for your shower. Then, before you even get to look at any items for yourself, it adds a long list of things it “thinks” you may want instead of just suggesting them to you(LIKE TARGET DOES). Oh, but it doesn’t even end there! If you don’t like the certain brands of wipes/diapers, or prints of clothing it has chosen for your child, you’ll have to go through a 2-3 step process for EACH item to remove it from your registry. Not to mention, half the things it added to the list are out of stock! If I had not already put on my invitations that I am registered through this app and Target, I would delete this registry altogether. Complete headache.

by Rtiger2

I have been using the this app app, primarily for the use of Savings Catcher, for many years now. While I didn’t always get back tons of money, I always appreciated knowing that I was getting the best deal without shopping around while also being able to save my receipts digitally. I am incredibly disappointed in the recent move to linking receipt uploads ONLY through this app pay. I have chosen not to use this app Pay for personal and security reasons, not to mention that I also like to pay cash. This move (clearly to force users to use this app pay or miss out) disenfranchises so many users! There are many people who don’t feel comfortable using that pay method, or that just need to manually upload for many reasons. I know that you have lost me for sure from your app, and possibly from shopping as often, as receipt uploads to savings catcher made me shop there more often. If I can’t use Savings Catcher without being forced to use this app Pay, then this is no different than any other store... no more incentive to shop here. I genuinely want to use Savings Catcher and have the convenience of having receipts saved for me again. Bring manual uploads back and I’ll begin shopping here more frequently again.

by LauraBlackbird

I’m a disabled stay at home mom to 6 kids, the eldest is grown & lives with her fiancé. My husband had to take over a year off work as I was too disabled to care for the kids, especially the 3 & 5 year olds. Our closest Wal-Mart is a 20 minute drive from our house. My husband & I would both make the drive specifically for Savings Catcher. With such a large family we obviously purchase a lot of food, toiletries, household items, clothes etc.
With the change that now requires you to scan the screen at checkout changed a wonderful, customer loyalty benefit into something basically useless.
Part of my disability includes memory issues, so I had a difficult time remembering to do it. The cashiers have never once asked about it or reminded me about it. We now frequently shop at a different large chain store and the cashiers ask every single time if we’d like to use our points card. We haven’t shopped at this app in months, there’s nothing special about them anymore. Bringing back the ability to get Savings Catcher rewards by simply scanning the receipt would be the only thing that would make me consider shopping there again.

by Erotichotx3

This USED to be a great app to get the most out of your money. Submitting a receipt was super easy, and the process took less than 2 minutes. Now, you have to use this app pay which I’m sure has caused a ton of people to stop using Walmart altogether. Along with that, if you receive SNAP benefits, you can’t add your EBT card as a method of payment. Clearly the people using snap benefits needs the rewards/savings just as most if not more to maximize purchases. I had a lot of fun using Walmart before they switched it but unfortunately I do not feel comfortable linking my debit cards to pay at checkout, and I have to primarily rely on SNAP benefits at the time being to provide food for my family. I really hope this app steps up because that is discrimination towards people in poverty and members of the lower working class. Shame on them. A simply solution would be any savings rewarded from a purchase using EBT can only be redeemed for food items. Surely with the money this app makes they can afford to upgrade the platform to allow such purchases via Walmart. I’ll check back in a few months to see if they’ve worked this muck out. Disappointed!

by Marcie H.

I’m EXTREMELY disappointed that you took Savings Catcher away!! It was a truly wonderful system that GUARANTEED I did absolutely ALL of my shopping at this app! After experiencing only a couple of minor user issues, I had no problems or complaints and managed to get back OVER $100 IN SAVINGS!! Because I usually had anywhere from $3-$10 in S.C. money available on my this app account, whenever there was an emergency of some sort that left our checking account empty, I was still able to make essential purchases (such as MILK, BREAD, TP, etc.) to get my family through till payday! More than ONCE we were able to manage thanks entirely to the S. C. program and I’ve heard similar stories from friends who also utilized it. I was therefore SHOCKED and DISMAYED when I was told that the program had been terminated and no one could explain why. Not only THAT but this app doesn’t even do PRICE MATCHING anymore!
Programs like the Savings Catcher & The Price Match Guarantee resulted in increased customer satisfaction, positive verbal AND online reviews and resulted in renewed/secured consumer loyalty so WHY on EARTH would you CANCEL IT??!!

by LBoPres

this app has initiated Walmart to keep their prices lower than their competitors which the whole point was for the customer to have an extra incentive to buy from this app and also for this app to always have lower prices than the competitors. But.....again this app has won and now you don’t rack up the reward dollars like you used to. I spent $600-$1000 per month and would get a substantial amount accumulated and I would save it up and I would purchase a big item. I have used it toward a $70 iron to a $250 pool. I enjoyed scanning my receipts....waiting to see how much I was going to get in return.....then deciding how long I wanted to accumulate them. Now.... Not so much now ..... I still spend the same amount and in the past eight months I have only accumulated $7.89 🤗. Not much of an incentive to drive out of my way to a this app so I can save a dollar or two and then get to scan my receipt and then see that I didn’t even have any qualifying items. I will just support my small businesses because at least I know that all the registers will be open.....the employees will be friendly.....and the owners will desperately appreciate my business.

by I Who Shall Remain Nameless

I read an article that said that the this app Corporation planned to discontinue Pay-and-Go at this app but not at Sam’s Club. That was the first that I’d heard that this app has Pay-and-Go so I decided to try it. I was underwhelmed.

First, it’s not called Pay-and-Go; it’s called WalmartPay or something like that. Next, there is no advertising or instructions in the stores to tell customers that it exists and how to use it. Finally, and worst of all, it isn’t anything like Pay-and-Go at Sam’s Club; instead of scanning one’s merchandise and going straight to the Exit, it's still necessary to stand in a checkout line and scan all of the purchases at a register. It’s not any wonder that nobody wants to use it. I can get my credit card out of my wallet as fast as I can fiddle with my smartphone. Given the way that Walmart works now, the only way that I would bother with using it to check out is if this app would give me the same 3% cash back on my this app credit card that they give for using it for online purchases. Unless they do that or make Walmart a true Pay-and-Go, I’ll never use it to check out. It’s pretty useful for price checking merchandise though now that they’ve removed all of the price check scanners from the stores.

by Bossbakken

Loved Walmart and this app. But a couple of the main things I liked have actually changed for the worse.

First is the savings catcher. I’ve been using it for years. Matches the sale prices at other stores and puts them on a digital this app card for you. You used to be able to scan your receipt. But now they will only do it if you used this app pay and paid through Walmart . And this app pay has its own issues. First it’s slow and customers behind me in line tend to think I’m just playing on my phone. Even some of the cashiers don’t seem to understand. And sometimes I want cash back which doesn’t seem to be an option on this app pay.

Next is their 2 day shipping. Things used to show up in the promised 2 days. But the last two things I’ve ordered have taken 4 days on one and 2 weeks on another. They are only counting actual transit time. NOT processing time! It’s not 2 day until Fed Ex actually receives it from this app. And both my items were sold shipped by this app. And both said 2 day shipping. And both promised a delivery date in 2 days before I hit the pay button. Then magically the date changes to four days or beyond. Keep that in mind for gifts. If it’s gonna take a week or so that’s fine. Just be upfront about it.

by Mandala221

I love using Walmart. It’s been so convenient so many times BUT when I’m trying to find a certain item and I’m inside a this app store, I can’t search other this app stores. Even if I change the location of “My Store” to the location I’m trying to search, and even turning off my location, it still keeps me at the current store I’m in. This makes it difficult to search other locations without having to first leave the local store I’m in. I’m trying to search a different store so I’ll know beforehand if I need to buy a different product or order online. I’d like to search other locations while standing in one already! This has been an issue SO many times!
Also, why does the Savings Catcher keep cashing out my savings? I don’t want it to cash it out. I wanted to keep building it up for Christmas but it cashed it out without giving me an option of allowing it to cash it out or not. What’s the point in having a savings program if the customer isn’t in charge of their own savings? I’d prefer to save mine and then at MY PREFERENCE I’d like to be able to cash it out on one card or in one email!

by Ahstewie

Sometimes you find you can benefit from an app, I recently switched to using just mobile data which means large apps and updates sometimes don’t happen, normally that would mean a visit to my local Apple store 50 mile round trip or Starbucks and buy a coffee just to go the updates.

By chance I was running the this app app, to find a product in the store and an assistant told me I could use the store WiFi that Walmart would identify my device and stop the network from dropping the connection.

1. I never knew they had guest WiFi
2. I didn’t realize how has the WiFi was.

It downloaded two 1 GB apps and other updates while I was shopping. I don’t idle about and was in the store for less than 10 minutes.

This new app version his far more friendly auto detecting the store (we have three stores within a few miles of each other) and in a second store I didn’t need to look for the WiFi I just ran the this app app and it connected it.

I doubt I will be a this app store squatter any time soon but I’d gladly do my grocery shops in a this app and make use of WiFi for big downloads and updates while I buy my groceries than feel uncomfortable in a Starbucks with a coffee or drink I don’t like and don’t want to drink.

I do wonder what data the collect, my movements in the store where I walked round the same 6 aisles before I realized the aisle I wanted wasn’t even in that part of the store. 🤣