The Winn-Dixie app is here to help you score wins for your wallet!
Buying
groceries without rewards or coupons is fine. That’s how our grandparents did
it and they turned out alright.
Are you having issues? Select the issue you are having below and provide feedback to Winn-Dixie.
By Rhonda Whittington 6 months ago
It keeps saying I entered the wrong confirmation code and I put the exact one they send me.
By Diane Porterfield 6 months ago
My Winn Dixie app will not open
By LaJean Bowen 7 months ago
App is slow
By Brenda Desilets 9 months ago
App not working. Rejecting my phone number and always wants a verification code. I have had the same email and phone number for a long time. Can't get my points and it is frustrating. I know I have points and multiplyer, please fix.
By Judy Hawkins 9 months ago
I have just spent a half hour trying to sign in again and start all over and what a mess. Finally got it to take information and still nothing. Won't complete it so I have my screen showing my points, etc.
By Judy Hawkins 9 months ago
App is completely frozen on my IPhone. I get a red screen with a little icon in the middle that just keeps rotating. Tried to put in new phone number yesterday , got a code number, put it in and that's as far as I got. I can't even put it back on my phone. Can't delete it and start over. Before it froze, it wasn't showing my points and then it said to update to show my points and that's when it froze.
By Robert Fountain 9 months ago
Your app for andriod freezes and I'm unable to view sales ads. This app has always been problematic. It is slow and sluggish.
By Thea Boyd 9 months ago
Starting in May, the Winn Dixie App does not load the point balance, nor any other reward multipliers, or coupons. When I log in online, all the points and rewards and coupons are available. I've tried uninstalling the app and then reinstalling the app but this has not corrected anything; therefore I cannot use the app in the store as it does not align with the online account.
By Melody Peffley 9 months ago
The app is not showing any points or 6x points like on my receipt
By Lor Doo 9 months ago
My points are not showing up on the app or when I log in online on my computer. The balance says "0" and my multiplier is gone as well.
By Michelle Freeman 9 months ago
Last week i.check and had 87.00 in free groceries with my points. I wait till I get 100.00 to use them. I shopped last night and they are not on my receipt so I checked in my app and they are not there either. I did not use them. I only shop at Winn Dixie so I can utilize the app and the points. I'm very upset that they are gone.
By Jason Ramos 9 months ago
Show points on history. Showing 0 accumulated?
By Mark Terrell 9 months ago
I have no point credit - like the other posted problems everyone else is having. I assume an "upgrade" to the app?
By Margie 10 months ago
The app is not showing my reward points. It indicates 0 points. I can see my rewards history which shows I have points What is the problem with the points not showing up?
By Morgan 10 months ago
Points that I should have in my Winn Dixie app have not shown up in my account and it has been three weeks.
By Stephen 1 year ago
Winn-Dixie app is not working in that I can no longer click on any item on my Winn-Dixie app's "Weekly Circular" ad to save to "My Shopping List" to view that list later when I physically do go shopping. What should I do to fix this?
By Mike Graham 1 year ago
Please contact me. Nothing works. I have tried so many times….now my email address is not accepted nor my telephone number….it’s a mess. Please call Mike Graham at 613-867-2132
By Anthony Hill 1 year ago
1.) Keep getting error when adding items to my shopping list. 2.) When the weekly circular says there is a coupon, can never find the coupon in the app.
By Dan Bethel 1 year ago
I can't transfer a prescription to your store Lakeland Marketplace located at 6600 N Socrum Loop Lakeland, FL 33809. The app doesn't list this location.
By Shawn Swiderski 1 year ago
The app is not showing any if my reward points. Says I have 0 when I have almost $90 in points
By Cindy G. 1 year ago
The app is not showing My rewards point balance and it shows no points history. I've tried uninstalling the app and reinstalling it and it is still showing 0 points. Could you please help me with this?
By Cindy G. 1 year ago
The app is not showing My rewards point balance and it shows no points history. I've tried uninstalling the app and reinstalling it and it is still showing 0 points. Could you please help me with this?
By Bonnie 1 year ago
When I go to the app there are no multiple points to select from.
By Marilyn Votta 1 year ago
unable to access the rewards program that I have been using for a very long time in the past with no problems. I enter my email address and password and it keeps getting rejected. I try to create a new password and it rejects that as well. Keeps requesting a phone number and when I do it rejects that too. I know the phone number is right. Can't the rewards program be accessed on my computer any longer? I don't use a mobile phone for this information.
By Rick McCleery 1 year ago
Won't allow me to change my store. Each time I try, the app closes.
By Katharine Gregory 1 year ago
It doesn’t give me any points, doesn’t take off my coupons, etc. yet my receipts print with multipliers, they aren’t on my card.
By Brian Grigsby 1 year ago
I have a Samsung Galaxy note 10. Everytime I try to load the circular, it gives me a message 'failed to load circulars'
By Pamela S DiBartolo 1 year ago
The last 2 times I went shopping at Winn Dixie I never recieved a times multiplayer on my app or coupon. Both times I spent over 50 dollars. Why ? And that's not right. Especially with the cost of groceries rising. I am excited because of the reward program but not anymore.
By Mike & Julie Thompson 1 year ago
We have had multiple issues with our Winn Dixie rewards account for about 6 weeks now. I do not get any of the mystery/ bonus/ double points and I can’t redeem any of the store or manufacture digital coupons when I enter my phone number, scan the barcode in the app or by scanning our rewards card/ keychain. I’ve called WD customer service twice since I noticed the issue and both times I was on the phone for 30+ for them to say it’s a known tech issue that they are currently working on. They offered to add just the mystery bonus points but can’t do anything about the digital coupons or extra points on specific items or the points I have redeemed in app in addition to the mystery points. It’s also extremely inconvenient to call them after every shopping trip since they will only speak to me when my husband is present to give his permission to discuss this with me since the account is registered in his name/ number. The past few visits I’ve gone to CS in the store to add my points but half the time that doesn’t work either. The shift manager who is usually there when I shop says I’m the only person he knows of with these issues and I should save my receipts that have bonus points at the bottom to use at checkout instead of the app. I said what about my digital coupons and app only bonus points I get 1 or 2x a month that are always 15x - 25x the points but didn’t have an answer. I like Winn Dixie because they have one of the best rewards/ savings programs and the store is less than a mile from our house however if I can’t utilize the savings I don’t mind driving 5 miles to another grocery store where I can at least use my coupons from their store.
By Deborah Fernandez 1 year ago
Not receiving mystery bonus offers
By Stephanie Kovac 1 year ago
App hasn't been working right for several weeks. It doesn't reflect points earned, just shows a zero balance. It won't offer mystery bonuses or show past receipts. It stinks because the app offers far better points bonuses than the store receipts. If I go to WinnDixie.com, I can still see my accurate points balance but the website doesn't allow you to get any mystery bonuses. Really hope they get the kinks worked out soon.
By Diana Lindsay 1 year ago
App appears on phone, when pressed nothing happens. All other apps on phone work fine. Have uninstalled and reinstalled many times. Have turned phone off and on many times. Have asked for help at store with three different people, not able to help. Have spoken to someone on phone, was promised help, never happened. I have this app on my iPad, works perfectly! And before you ask, I have a brand new iPhone that works perfectly….just not with the Winn Dixie App! Oh and my husband has no problems with his app, same phone, purchased at the same time as mine. Sooo?
By Doretta Howard 1 year ago
Keeps saying I entered the the wrong code. You sent me a new code and that one says wrong code
By Doretta Howard 1 year ago
It keeps saying my code is wrong now I'm locked out for trying so many times
By Adele Morrison 1 year ago
App is pure BS. It never has worked, for years, for me. Opened 2 accounts with 2 emails. Neither ever worked and I never got any rewards. Can't get help at store, can't get help online, can't get through to 844-745-0463 as they disconnect you after you are on hold. I do believe it is a scam, entirely! No real benefit, so shop at Aldi's and just save that way.
By Carol Iverson 1 year ago
I have lost my app to my schedule. It just disappeared!!!
By Christine O 1 year ago
App is not working. I was unable to get the $1 extra discount from digital coupon. I am now trying to log back in and it wants to send me another verification code but after 3 tries it will not send the code.!!??!! I need assistance please.
By Virginia 1 year ago
Points does not show
By Diane 1 year ago
Months of the issue app not working. I came back to WD to shop because it seemed like the Rewards Card was a bonus. Constant app issue makes shopping at Publix once again... a pleasure.
By Katie 1 year ago
My points never show up. How do I get them back?
By Liz didier 1 year ago
The winn dixie app downloaded to iphone but won’t open. Please advise. Thanks.
By Stacy 1 year ago
Updated app and not able to log in for at least a month. Please advise.
By Lee friedman 1 year ago
Rewards and bonus points not showing up in app
By Sue 1 year ago
After latest update, unable to login. Repeatedly receiving User ID and Password incorrect. Unable to reset password. Error message indicates missing information in required field. Tried to remove and setup new account with no success. Customer support indicated there are issues with new update and to try again later. Unable to use the app for about 1 month.
By Mary 1 year ago
App will not let me create account. Says enrollment not successful try again later. I have tried for days.
By Terry weidert 1 year ago
App won’t open
By Tyra 1 year ago
Not showing my updated amount of points in the app as it reflects on todays printed receipt. Also not showing my receipt in app for today only showing yesterday’s transaction
By Brenda Bowen 1 year ago
It won’t post my sale ad
By Peter Kuhn 1 year ago
The app will not let me log in on my iPhone. It keeps saying my username or password is invalid. I have deleted and reloaded the app and I have created a new password. It works fine on my iPad though!
By John 1 year ago
I use an iPhone 11 and an iPad Pro. I can use the app to select items. However, I cannot order delivery on either device. A friend with a Droid OS orders delivery that come quickly.
By mike 1 year ago
App will not let me log on. App says it seems like i am having trouble with my account. It is not me that has the troubke. It is your app. Fix it. I called tech support two weeks ago and they said theybare having issues and to try again later. Well.....how much later?
By Marcia W Stark 1 year ago
Unable to log in. App wants to create new account.
By Pete Wilson 1 year ago
I’ve been using your app since it came out with very few problems, and I am a big fan of the app as well. However about a week , maybe two when I try to start the app the button to log in is not accessible, only the continue button is available, and when I press that I get a message “ 5x.iOS wants to use Winn Dixie login to continue, I did that and I get put back to the previous login or continue screen. I even deleted the app and downloaded it again and turned Bluetooth off as suggest by apple support. Nope , I still can’t get into the application. I do not have any problems with any of my other apps, only yours…. Suggestions please? 🙂 Note: I’m using an iPhone 6+
By Susan Moger 1 year ago
Unable to Create an account. Most frustrating APP I have ever used! I get the Verification Code and it is verified, fill in all the required information and touch CREATE button. Get an error message Enrollment was not successful, please try again later. I have been working on this for two days with the same results. I am not giving you my credit card information in order to get a response. That is just completely ridiculous.
By mike curran 1 year ago
Worst app ever. Endless headaches. Constantly crashes at startup .
By John Watson 1 year ago
I'm not paying anyone anything to straighten this out! What a joke! Just connect me with someone from tech support. Give me a phone #
By Douglas Reeser 1 year ago
Cannot log into app using Iphone - get the message cannot cannot validate password. I can sign on using my PC.
By Debra A Negron 1 year ago
updated app now I can not get on. I signed on several times and also shut down phone and uninstalled app still can not get on app on phone
- App is often down when needed most
- App design is so convoluted that it requires someone to call customer service just to get logged in
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Complete guide to troubleshoot Winn-Dixie app on iOS and Android devices. Solve all Winn-Dixie app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Winn-Dixie Stores, Inc., developers of Winn-Dixie.
90% Contact Match
Developer: Southeastern Grocers LLC
E-Mail: [email protected]
Website: Visit Winn-Dixie Website
78.26% Contact Match
Developer: Medrefill
E-Mail: [email protected]
Website: Visit Medrefill Website
It’s true, we’re making grocery shopping even easier both at home and in our stores. We’re making your next shopping trip hassle-free by bringing back the highly anticipated Shopping List feature. Our app stores your rewards card, so you can easily scan it on every grocery trip. We’re placing Deal of the Week, our weekly ad and even customized deals for you based on your shopping history directly at your fingertips. When your all done shopping, easily swipe up the Wallet feature from the bottom to view all your clipped coupons and how much each coupon has saved you! Score BIG by activating a Booster or Mystery Bonus and watching your rewards points climb sky high. Check out the Weekly Ad for your specific store and add your favorite BOGO offer to your shopping list! You can also track your points in WinnDixie and decide when to spend them on future grocery purchases! You can also scan products with the barcode scanner in the store to easily discover extra deals & savings! Downloading our app makes you eligible for special offers like Free Items and exclusive Mystery Bonuses. It’s time to add the best mobile grocery application to your home screen. Not convinced? But if you have an app that can help you earn points toward free groceries just for shopping…why shop anywhere else? Skip the hassle of dealing with any other grocery app, they are hard to navigate and don’t even compare. Tap on the BOOSTERS tab in the navigation bar to reveal bonus challenges that maximize your rewards experience. We’ve also got all those coupons you’re looking for featured on the Savings tab. You could be multiplying your points when you shop or bringing home a Free Item!