Etsy: Custom & Creative Goods Reviews

Etsy: Custom & Creative Goods Reviews

Published by on 2022-04-11

The Etsy app lets you shop millions of one-of-a-kind items straight from your
iPhone and iPad. Whether it’s for moments big or small we have it all:
handmade goods, vintage goods, creative goods, custom goods—there’s
something for everyone. There’s no creative marketplace quite like it....


Software Approval Ratings

Disapprove
86.4%

Neutral
15.7%

Approve
13.6%

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Etsy: Custom & Creative Goods Reviews: 20 Reviews

By

An app so broken it broke the website!

I hated this app, it’s slow, it’s buggy, it crashes, it’s worthless. That was fine, I deleted it and continued to use the browser version of the site, which I prefer anyway because it allows me to have multiple tabs open to compare items, it’s a major advantage of online shopping and I’ll never understand why retailers are so determined to undermine that advantage by forcing users to go through their terrible apps. Only now when you try to do certain things, like go to shops to see what else a vendor is selling, it brings up a broken ad for this terrible, broken app, and there’s no way to close or circumvent that ad. There’s a button that SAYS ‘continue to mobile site’ but it doesn’t work, nothing happens, I can see the stuff I want to look at scrolling past in the background at the top and bottom of the screen but there’s no way to make the ‘download the app’ screen go away. Clicking on the ‘download the app’ option doesn’t make it go away either, it just brings me here, so I can review this pointless, defective app that’s so spectacularly broken it makes it impossible to use Etsy at all on mobile. I tried through safari and chrome, I even downloaded this pointless, broken app again, but I’m not interested. Guess I’m not shopping on Etsy anymore? I just wish it had broken before I’d placed that last order so I could still check on it.


By

I love Etsy but .....

I shop Etsy all the time so I am a buyer and a seller! There are some things I love and some things not so much ... I miss the old Etsy .... ever hear if something isn’t broken do not try and fix it? I miss treasuries and other features about Etsy that are no longer! Etsy has become more commercialized such as on tv commercials, I’ve seen it advertised online as a “work from home job” I was a lil shocked to say the least.... but when you buy on Etsy be sure that you know which SHOP you’re in! Etsy is the MALL .... WE ARE THE SHOPS IN THE MALL! 🛍The artists and artist suppliers are the back bone of the industry! However Etsy is the easiest for me since I’ve been on for so long! With more than one shop.... too much change in such a short amount of time can really throw some of us off! I miss the different comfort of an “Etsy family” rather than HUGE E-COMMERCE, still Etsy is my go to for a lot of things! I love supporting small business and the artists and after all Etsy gives us the PLATFORM to put our shops we work hard in every day to make all of your shopping full of endless fun! You can find lots and lots of OOAK here! Thanks to the sellers and their shops ... thanks Etsy for giving us a place to sell our goods but it would be good to be able to get someone on the phone again!


By

Too much nudity

I have been enjoying using this Etsy app to purchase supplies for my art business from small businesses that have supplies available, and I prefer to support small creators. However, recently I have been getting a lot of pictures of frontal nudity and risqué lingerie and other sexual items that I have never searched for or looked at or clicked on. My viewed, searched, and liked items are very tailored to art and craft supplies especially wool, alpaca fiber, handmade watercolour paint, artwork, and booksmithing supplies as well as some pet products. I don’t appreciate having to sift through a sea of penises to find new art supply shops. You are suppressing artists and art suppliers in favor of flooding my feed with inappropriate content that is not at all related to anything that I have searched for or looked at. I have already cleared my recently viewed in order to try and stop this but it only worked for two days. I don’t even want to go on the Etsy front page anymore and am considering leaving Etsy altogether and contacting my shops to purchase outside of your company. This has been happening to other people too. There is no way to tailor my recommended items other than viewing and liking the items that I am actually looking for and yet the peni persist. I am not looking for those. I wouldn’t go to Etsy for that anyway.


By

Tee shirts gone wrong

I ordered 7 tee’s for my grandson 4th birthday. Ordered them on line and they where done wrong. Ordered them in May for birthday in June that we were going on a birthday vacation to stay at a beach for 5 days. I put in 1 order for all tee’s bill was $75. When ordering for the 1st time at this company, I had no idea that they broke up the between several shops. When the tee’s started to come in they were WRONG. I sent emails and text trying to get them fixed. They wanted me to tell them what shop the tee’s were done at. They wanted me to show them how tee’s were done wrong. I sent pics to them showing what I wanted tee’s to say and what they did wrong. I did this a few times to different people. I got NO help at all from Etsy at all. I am s senior on a fixed income and too old for this. I placed order in MAY, 2021 and to this day September 2021, I have gotten NO help from this store at all. Not a phone call, text message and no apology either. I did a lot of work trying to find out what store, who did what and sending several pics to different shops with people coming back to me saying they did it right and I was wrong even with the pics I sent showing they were wrong. I saw a lot of nice things that I would be buying if this store had an ounce of compassion for its customers and would try to make it right for their errors. An unsatisfied customer!!!!!!!


By

In Stock doesn’t mean in stock!

The majority of items listed on Etsy aren’t actually ready to ship even when it says in stock. It means they might have the materials to make it but there is a long ‘processing’ time. Set your expectations low for delivery time and don’t buy anything that needs to be delivered for a holiday or gift.. Likely you will disappointed.. this isn’t just for personalized items. Sellers like to have hundreds of listings but can’t and won’t try to have them in stock and just assume you understand they still have to make another version of the item pictured. Also Etsy is rampant with copyright infringement and stealing of intellectual property. The absolute opposite of supporting a creative! I joined an Etsy Sellers group and it’s basically thousands of Etsy sellers FB group which i found was mostly making fun of people that had expectations of receiving an ‘in stock’ item that doesn’t arrive for a month or so. And telling people to ‘mind their own business’ regarding copyright infringement because ‘90% of products on Etsy are copied from the original artist’.. I went from dedicated Etsy buyer, proactively encouraging friends to shop small business, dipping my toes into selling some of my own handmade items, legitimately in stock items, trying to educate myself with other Etsy buyers, to vowing to never shop Etsy again.


By

Sellers ignore messages unless you buy!!!

Man, I LOVE Etsy. And I mean LOVE! I really like to support artists, worldwide. I find unique and handmade items that fit my wants and personality. You can’t do that anywhere else. Unfortunately, I am finding sellers don't check their inbox unless you have purchased from them. The kicker, they have coupons automatically sent to you if you have favorited an item or put it into your cart. I was trying to order an unique wedding band for my fiancé but accidentally put two of them in my cart and instead of removing one, I deleted both. Which, in turn made that size ‘unavailable’ when I tried to go back and add it again. I messaged the seller to let him know what I did. I was in a time crunch bc I needed the ring shipped before the ceremony. Here we are weeks later and he still hasn’t opened my message! But hey, thanks for the stupid coupon I won’t use!! Yes, I went with a different seller and unfortunately can’t leave a negative review for the non responsive one. Last week, I messaged a seller that makes beautiful custom leather journals. I had a question about the personalization. My message sat in her inbox and was never opened. This is VERY frustrating and I won’t support sellers that are too busy to read messages from potential buyers. Hate to break it to you, but we ALL are busy!





By

Loyal but cautious

I have been a buyer and seller on Etsy since 2007 when I opened my jewelry shop. Since then I have seen many changes to Etsy, some for the better and others not. Etsy is a Mecca for specialized, beautiful items that you may not be able to find anywhere else, and it serves as a community for creative people. It is user-friendly and easy to operate, and the prices are fair. My biggest complaints about Etsy are that they do not promote truly handmade items as much as they used to, and that they are too quick to shut down a shop at the first sign of a conflict with a customer. There is no hearing process or chance to course correct. I’ve seen too many shops get shut down for no reason. I love being an Etsy seller and I am happy, but I no longer trust them as much as I used to. I don’t trust that if there was ever a problem with my shop, even after 14 years, that I could receive proper customer service and feel heard and honored. I have no first hand experience with this as my shop is still in tact. This is my honest assessment that I would tell a good friend. I would have kept it to myself, but they asked.


By

The worst app ever

This app seriously ruined my life. Etsy doesn’t give a crap about sellers as long as they are making money by pulling in enough buyers. Every time a case is opened against you they ALWAYS choose the side of the buyer and take money from your account without permission. All 3 cases I had against me were not my fault. The first one was a customer being unhappy with a product 3 months after receiving it when my return policy clearly states send me a message within 1 week and mail back within 2 weeks. I refused to accept the item after 3 months and they opened a case and I didn’t give them a refund and Etsy took the money straight out of my account. The second time was a customer demanding a refund saying they never received their item when their tracking number clearly stated that it had been delivered weeks ago, and Etsy once again took money from me without my permission. They also don’t take into account that items cannot be shipped on Sunday so customers get mad when their item is shipped a day late. Now they have a new policy where if you don’t offer free shipping your items will not pop up at the top of the list for customers, so you are basically forced into free shipping and lose customers by increasing your prices for no reason. Etsy is a waste of time and money and I’m upset I ever wasted putting energy into it.


By

Nice items, long shipping times

I like the array of different types of items available on this app and I love to see people be creative and do well for themselves, but I hate waiting a month of more for my purchases. So much so that I try my absolute hardest to never use this app and only resort to it when I can’t find what I want anywhere else in the entire www. Sometimes I just look for the nifty ideas and go make the item myself for a fraction of the cost and time. Let’s be real sellers make buyers wait ridiculously long periods of time to receive the goods. There’s usually a quote of something like 7-10 business days just to process your item, then you pay for shipping to take another two weeks after that, but for some reason whatever I order doesn’t even get shipped out of their P.O. until the last day of the delivery date- when it’s supposed to arrive at my home- and I’m supposed to be okay with this, even happy about it, because it’s hand made. It’s bad enough I’m paying three times the cost of everything because I’m trying to be a nice consumer and support small business, but to make me pay shipping and wait no less than a month for everything literally checks off all the boxes of reasons I wouldn’t shop somewhere.


By

My Favorite App.....EVER.

I use Etsy for 90% of my gifts I give for birthdays, Christmas and any other gift giving holiday. As long as you do your research about a shop (have a look at their reviews see what people say, how long have they been a seller, how many things have they sold, picture quality etc.) to see that they are a quality seller you should have no problems. You can find a vast array of things from allover the world (though be weary of things from the China region, a lot of those items are cheap and poorly made). Lots of beauty sellers include free samples of their other products when you buy something, which is amazing. (Who doesn't love free stuff to try) And I could fill a box of thank you cards, hand written notes and messages from sellers thanking me for my order. It makes it feel like you ordered from your neighbor down the street not someone six states away or half way across the world. I have bought nearly a hundred things from different shops if not more and will continue to do so because where else can you find amazing cool things made/sold by equally amazing people.


By

Extremely unhappy

I am extremely unhappy I have been dealing with the supplier LoveJilty, since I’ve paid for my items I haven’t received any information regarding why my payment has not gone through on THERE part. I was supposed to receive a bra top and a garter bottom and was told that my items was marked as unpaid because of being shipped internationally and that additional charges may apply that I was okay with what I’m not Okay with is the fact that I got a message from LoveJilty saying they need me to pay again for what I already bought and have a receipt for ! Which is 85$ extra! I have tried to open a case but cannot because it says that my items will not be shipped until July 12 which is a lie because I will not be receiving my items because they have told me I need to pay more money. They also sent me a one additional message saying that they would check the bank as to why my payment didn’t go through and they never got back with me I want a refund and have not heard back and I am extremely disappointed and unsatisfied


By

No Accountability

I really loved Etsy because of all the creative variety of hand-crafted products. However, the past few orders I have placed have been massively overdue. I bought a Christmas gift for a friend in early December; it had an ETA if 2-3 weeks yet it JUST arrived mid February. There needs to be some sort of system of accountability that penalizes business owners if they take longer than the projected dates posted on their page - some sort of incentive for them to make sure they meet their own deadlines. Perhaps refunding a percentage of the cost of the item back to the buyer after a certain amount of time? If you claim that your products ship within two to three weeks, and it takes two MONTHS on more than one separate occasion, it is a huge deterrent to me from wanting to buy anything else from here again. I understand life happens, and some things are out of their control; I’m completely okay if it’s a few days (or even a week) past when they said I would get it, as long as they keep me updated. But that rarely happens. Most of the time I just get no response until I finally open a claim, which I really don’t like doing. Please develop a better system of accountability to make it less frustrating for your consumers! Thank you!


By

I got scammed and there is nothing anybody can do

I downloaded Etsy super excited to see what I could find and how to improve my cosplays and all. I take partial blame for not doing more research before I committed. I found a listing on Etsy from “Cosplay Dream Shop” that promoted cheap commissions and I though I’d give it a whirl. Set up a payment system and I sent my payment through PayPal (what the seller told me to do) and what turned to months of messages of “when will it arrive?” to “I need my money back because you violated our agreement.” Commissioner stopped replying on the Etsy chat and I found her on Facebook and started messaging her there and she said she’d get my cosplay to me. I contacted Etsy to see what could be done and they said to call PayPal since that’s where the transaction happed so I called PayPal and they told me to call my bank because there was utterly nothing they could do. I call my bank and they inform me they also can’t do anything because the transaction was over 150 days or something and the only thing I can do is continue to message the seller on Etsy. It has been an utter nightmare and I’m angry and upset that no one can do anything. So in other words, Etsy is a platform for easy scams and trickery to occur. What makes me even more mad is that her shop still exists on Etsy! Thanks Etsy, for nothing.





By

How can you NOT Love ETSY?

This site has grasped my heart from the first time I visited it several years ago. I had first heard of it through a cousin who’s daughter was making the most intricate jewelry and was showcasing it on ETSY. I figured let me have a look. I have to warn you, this site is addicting. My husband who can’t stand flea markets, and as he says peoples old junk loves me to show him things on ETSY. Plus it’s not just the VINTAGE items. Its the Artisans that comprise so much of what you see on here. The first time I witnessed a person who took an old Novel and folded the pages into a Heart. Another who used spoons to make a piece of functional decor. Just so much. All so beautiful and special. The first time I witnessed a hand and arm crochet chunky blanket! This is what ETSY is about. I love so much I could go on and on. My favorite has to be the Books that are wrapped. How awesome is that. You receive a Vintage Novel wrapped uniquely. Now I want to go “surprise” myself with that! Here’s to having a bunch of lovely, wonderful and inspiring experiences on ETSY!🌻


By

Fabric pricing

The only thing I don’t like on Etsy is having to guess the price of fabric. It is usually by the yard but on Etsy you sometimes have to go all the way into your cart before finding the price is not for a yard but it is for a fat quarter, an 1/8th, or 3/8 yard, 1 yard etc. It makes it very hard to compare fabrics. Normally it would be no big deal but when a fabric is needed now it gets very annoying to open an ad just to find out it still doesn’t specify how much you are getting for $3.40. After reading the entire ad you still don’t have an indication. So now you go to the cart to see what you bought for 3 @ $3.40. One would expect about $12 with tax but instead it said $38 and that didn’t include shipping. I did this kind of searching for 6 hours yesterday between 2 sites and left everything at your site except for one small purchase. I don’t have a problem paying what something is worth but it seems like a trick. It is not needed unless your goal is to annoy. Just price it the real price. Thanks, Donna Watkins


By

Difficult

Etsy has become very difficult over the past couple years I’ve used it. I recently bought a charger on here and when it showed up the item didn’t work at all. Contacting the shop first I asked for the issue to be solved. I checked to make sure it wasn’t my phone and when done I asked the shop for a new charger (they state this is not an issue even if I was the one to break it) I contacted Etsy and opened a case. Eventually after some time the seller stopped replying and ignored me. This raised a red flag. I escalated the case with Etsy as to have them over look it and the replies take forever, they also aren’t fixing the issue. First, they ask for photos which I can not supply because how do you take a photo of your phone not charging? Thy also don’t realize even if it was my fault for breaking it, the seller states in their about, that they will replace it, no questions, no returns, and quickly. I’m deeply disappointed and awaiting for my last order to arrive so I am able to delete the app. ****Update: recently Etsy closed my case and refused to fix the issue, The shop also decided to change their warranty facts so I can not in anyway get my item replaced. I’m saddened how poor of a system Etsy runs and how disappointing some of the people on there are.


By

Reviews are not a conversation

I’ve had this app for a LONG time. In fact, it’s one of the first apps I ever downloaded! I love how you can find just what you’re looking for! However, in recent months I have noticed that prices on many items I’ve been interested in have gone up significantly. My biggest complaint about this app though: on several occasions, I have left honest—not brutal or bashing, but simply honest reviews about a few of my transactions. When you leave a review about a purchase experience on this app, the seller can continue to publicly comment on your feedback. To me, this is totally bizarre and not what I’m looking for in a shopping experience. It creates a confrontational environment. And no one wants to read all that! If I’m leaving feedback because something needed to be improved, I’m not looking for an argument or justification. It’s just that—feedback (to hopefully help improve that person’s business in the future)! I wish they would change this feature, and maybe consider making “less than 4 star reviews/comments” private so it doesn’t become an unfriendly environment.


By

Beautiful earrings!

These earrings are so gorgeous! I ordered them for a group of my friends to help us remember a dear friend of ours who died suddenly on Christmas Day. I believe the shape of these and the leather help tell the story of our dear friend. The leather is soft and supple yet strong and durable. Leather is beautiful and it ages even more beautifully. The loop of the earrings represents the community that our dear friend was so gifted at forming and that she is safely in her Heavenly Father’s arms...she was formed by Him in her mother’s womb and she returned to Him and is also reunited with her mother. These earrings help tell a story and the mother and daughter who make these also share in this deep love of our Heavenly Father. Their compassion and love as I communicated with them about purchasing these was so tender. I am grateful to have a little tangible symbol to gift to my precious community (that was brought together years ago by my precious friend). I am grateful that a mother and daughter team who have their own powerful story of grace can be a part of this! Thanks Aly and Lyv!


By

Overwhelmed by ads

I love Etsy and I’ve used this app for years. I was SO happy when they finally updated the options for search filtering because that was a long long time coming, but recently my searches are dominated by ads paid for by the stores owner. I’m used to Etsy ads and they’ve even helped me find new favorites. However, most of my search results are now ads, and they’re ads that are no longer even pertinent to what I’m looking for. If I’ve searched for sunflower necklaces, adjusted the filters to what I want, I don’t want to see sunflower wedding invitations suggested, or sunflower art prints being suggested. Seriously?! At least suggest the same thing I’m looking for, even if it’s a $200 item and my search criteria is the $0-$50 range. That at least I understand. Mixing completely different categories is obnoxious and makes it hard for me to see what I’m looking for. The second problem with the ads lately is the quantity. I’m used to seeing 2 ads every so often, but I’m seeing 4-6 ads clumped together now and coming up so often I don’t know if it’s still on my search at all. This is ridiculous, I want this fixed ASAP please.


By

Best e-collars for cats

I have a small 8 pound tabby named Pepper Ann, who has scratched her face for some unknown reason since she was a little kitten. We have been seeing veterinarians for years, but cannot figure out why she does it. We are coming around to the idea that it may just be behavioral, whether it is something anxiety related or obsessive compulsive... we have tried every e-collar under the sun, without much success! This e-collar has been the biggest help. I can leave it on Pepper Ann for extended periods of time and know that she is not uncomfortable. It is soft, flexible, and lightweight. She is not scared when she wears it, and it barely slows her down. It is actually a bit of a fashion statement! At first she could not figure out how to scratch her face with it at all. And over time she is now occasionally successful at scratching (she’s a cat, she’s smart). But overall it does the best job at preventing my cat from harming herself, and she can stay comfortable. Her quality of life is so much greater since we found this e-collar.







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Is Etsy: Custom & Creative Goods Safe?

No. Etsy: Custom & Creative Goods does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 3,307,369 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Etsy: Custom & Creative Goods Is 13.6/100.



Is Etsy: Custom & Creative Goods Legit?

No. Etsy: Custom & Creative Goods does not seem legit based on our analysis. This conclusion was arrived at by running over 3,307,369 Etsy: Custom & Creative Goods User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Etsy: Custom & Creative Goods Is 13.6/100.


Is Etsy: Custom & Creative Goods not working?

Etsy: Custom & Creative Goods works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with Etsy: Custom & Creative Goods? Report Issue

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Why should I report an Issue with Etsy: Custom & Creative Goods?

  1. Pulling issues faced by users like you is a good way to draw attention of Etsy: Custom & Creative Goods to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Etsy: Custom & Creative Goods customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Etsy: Custom & Creative Goods.


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