The Etsy app lets you shop millions of one-of-a-kind items straight from your
iPhone and iPad. Whether it’s for moments big or small we have it all:
handmade goods, vintage goods, creative goods, custom goods—there’s
something for everyone. There’s no creative marketplace quite like it....
I would give it five stars but
It’s a great app. You can find wonderful things there, but why don’t they make the reviews to be item-specific. For example, you’re looking at a product, and on the screen of the product it shows all the stars it has received (and number of people). Though that number of stars and the amount of customers that bought weren’t specifically to the item you are viewing, rather it’s for the shop (and all the items it offers). I wanted to read reviews on a product I was looking at and when I wanted to see why this product had hundreds of reviews, I realized that the hundreds of reviews were all from different items that the shop sold... not to the specific item I was interested in. I had to go through so many of the shops reviews to finally find a comment about the item I wanted. The only reason I buy a product is because of its reviews. This makes it frustrating to purchase an item when you literally have to scroll through reviews just to find one of the products you’re buying. Also, you can’t add or change the email you originally signed up with through the app. I believe you have to get onto a web browser for that. Just another lacking detail. One more thing, even if you get on the app three days consecutively, your “home” tab with the recommendations “for you”, the “Etsy picks”, and the “local” will still show the same items. It needs to be more discover-friendly.
My Favorite App.....EVER.
I use Etsy for 90% of my gifts I give for birthdays, Christmas and any other gift giving holiday. As long as you do your research about a shop (have a look at their reviews see what people say, how long have they been a seller, how many things have they sold, picture quality etc.) to see that they are a quality seller you should have no problems. You can find a vast array of things from allover the world (though be weary of things from the China region, a lot of those items are cheap and poorly made). Lots of beauty sellers include free samples of their other products when you buy something, which is amazing. (Who doesn't love free stuff to try) And I could fill a box of thank you cards, hand written notes and messages from sellers thanking me for my order. It makes it feel like you ordered from your neighbor down the street not someone six states away or half way across the world. I have bought nearly a hundred things from different shops if not more and will continue to do so because where else can you find amazing cool things made/sold by equally amazing people.
The worst app ever
This app seriously ruined my life. Etsy doesn’t give a crap about sellers as long as they are making money by pulling in enough buyers. Every time a case is opened against you they ALWAYS choose the side of the buyer and take money from your account without permission. All 3 cases I had against me were not my fault. The first one was a customer being unhappy with a product 3 months after receiving it when my return policy clearly states send me a message within 1 week and mail back within 2 weeks. I refused to accept the item after 3 months and they opened a case and I didn’t give them a refund and Etsy took the money straight out of my account. The second time was a customer demanding a refund saying they never received their item when their tracking number clearly stated that it had been delivered weeks ago, and Etsy once again took money from me without my permission. They also don’t take into account that items cannot be shipped on Sunday so customers get mad when their item is shipped a day late. Now they have a new policy where if you don’t offer free shipping your items will not pop up at the top of the list for customers, so you are basically forced into free shipping and lose customers by increasing your prices for no reason. Etsy is a waste of time and money and I’m upset I ever wasted putting energy into it.
Bugs in “Favorites”
Updating review to reflect how much I love Etsy and its app. The company also reached out to me based on my review. This is the first time a company has reached out based on a review and I’m very impressed with the personalized service. (Kind of thought no one would ever read my review). I really like the keep my favorites pages organized and right now I’m so frustrated I don’t even want to get on the app. The items show up duplicated either next to each other or as I scroll. If I try to “unheart” an item that has sold to remove it from my favorites page, the whole page scrolls me back to the top of my list (super frustrating when trying to organize hundreds of favorites to have on hand for social media). It’s an eyesore trying to navigate. Please fix this! Also, while I’m here, could you please offer a Poshmark style organizer that will allow me to “refine” my favorites list to show “sold” items so I can declutter my lists faster? Thank you!
I really loved Etsy because of all the creative variety of hand-crafted products. However, the past few orders I have placed have been massively overdue. I bought a Christmas gift for a friend in early December; it had an ETA if 2-3 weeks yet it JUST arrived mid February. There needs to be some sort of system of accountability that penalizes business owners if they take longer than the projected dates posted on their page - some sort of incentive for them to make sure they meet their own deadlines. Perhaps refunding a percentage of the cost of the item back to the buyer after a certain amount of time? If you claim that your products ship within two to three weeks, and it takes two MONTHS on more than one separate occasion, it is a huge deterrent to me from wanting to buy anything else from here again. I understand life happens, and some things are out of their control; I’m completely okay if it’s a few days (or even a week) past when they said I would get it, as long as they keep me updated. But that rarely happens. Most of the time I just get no response until I finally open a claim, which I really don’t like doing. Please develop a better system of accountability to make it less frustrating for your consumers! Thank you!
I got scammed and there is nothing anybody can do
I downloaded Etsy super excited to see what I could find and how to improve my cosplays and all. I take partial blame for not doing more research before I committed. I found a listing on Etsy from “Cosplay Dream Shop” that promoted cheap commissions and I though I’d give it a whirl. Set up a payment system and I sent my payment through PayPal (what the seller told me to do) and what turned to months of messages of “when will it arrive?” to “I need my money back because you violated our agreement.” Commissioner stopped replying on the Etsy chat and I found her on Facebook and started messaging her there and she said she’d get my cosplay to me. I contacted Etsy to see what could be done and they said to call PayPal since that’s where the transaction happed so I called PayPal and they told me to call my bank because there was utterly nothing they could do. I call my bank and they inform me they also can’t do anything because the transaction was over 150 days or something and the only thing I can do is continue to message the seller on Etsy. It has been an utter nightmare and I’m angry and upset that no one can do anything. So in other words, Etsy is a platform for easy scams and trickery to occur. What makes me even more mad is that her shop still exists on Etsy! Thanks Etsy, for nothing.
Etsy has become very difficult over the past couple years I’ve used it. I recently bought a charger on here and when it showed up the item didn’t work at all. Contacting the shop first I asked for the issue to be solved. I checked to make sure it wasn’t my phone and when done I asked the shop for a new charger (they state this is not an issue even if I was the one to break it) I contacted Etsy and opened a case. Eventually after some time the seller stopped replying and ignored me. This raised a red flag. I escalated the case with Etsy as to have them over look it and the replies take forever, they also aren’t fixing the issue. First, they ask for photos which I can not supply because how do you take a photo of your phone not charging? Thy also don’t realize even if it was my fault for breaking it, the seller states in their about, that they will replace it, no questions, no returns, and quickly. I’m deeply disappointed and awaiting for my last order to arrive so I am able to delete the app. ****Update: recently Etsy closed my case and refused to fix the issue, The shop also decided to change their warranty facts so I can not in anyway get my item replaced. I’m saddened how poor of a system Etsy runs and how disappointing some of the people on there are.
Overwhelmed by ads
I love Etsy and I’ve used this app for years. I was SO happy when they finally updated the options for search filtering because that was a long long time coming, but recently my searches are dominated by ads paid for by the stores owner. I’m used to Etsy ads and they’ve even helped me find new favorites. However, most of my search results are now ads, and they’re ads that are no longer even pertinent to what I’m looking for. If I’ve searched for sunflower necklaces, adjusted the filters to what I want, I don’t want to see sunflower wedding invitations suggested, or sunflower art prints being suggested. Seriously?! At least suggest the same thing I’m looking for, even if it’s a $200 item and my search criteria is the $0-$50 range. That at least I understand. Mixing completely different categories is obnoxious and makes it hard for me to see what I’m looking for. The second problem with the ads lately is the quantity. I’m used to seeing 2 ads every so often, but I’m seeing 4-6 ads clumped together now and coming up so often I don’t know if it’s still on my search at all. This is ridiculous, I want this fixed ASAP please.
Can be Trricky
I have been an avid Etsy customer for about 2 years. I suffered a travesty to my home, and have had to replace literally everything that I have owned. Etsy shops have provided a great help in that regard. It is difficult to reaquire 60 years worth of possessions. Most of Etsy’s merchants are honorable, and pleasant people; however, there are some who practice unethical business. These tend to be the some of the most rude, and inappropriate people that I have ever encountered. I could give multiple examples, but because I am writing a brief review, I shall not. The only other weakness with Etsy is their poor customer service practices. They also allow, I am told , by more than one of the merchants. that Etsy will remove any negative reviews to assist their merchants. Those things being said, the good does outweigh the bad. Most purchases that I have made have been smooth. Most merchants stand behind their products, and practice well. Make sure to read policies carefully, as they often provide hints, and always, always read reviews. And remember that average to negative reviews can be removed .
Very difficult to leave a review
I am a buyer and seller on Etsy. It is important that my clients be able to leave reviews of my products, and important that I leave reviews of products I have purchased. Several of my buyers have said they cannot find where to leave me a review and also I have not been able to leave reviews of items I've purchased. As a buyer, when told to go to your "purchases and review" page, there is no place to respond. However, I see that I have left reviews of some items I have bought, and also some folks have left reviews for me.......yet it is not consistent. Also when trying to contact Etsy directly for support, I am given a menu to choose from with pre-selected topics........not what I am looking for!!! There is more information when digging into the site than I need or want, yet I cannot get my question answered, nor find a place to ask it!
I don’t know why people ruin a good thing especially for those whose are honest and have faith in their product. I loved Etsy! I had used it for a long time but not so anymore!! I’m finding this happens a lot more now than ever. I don’t use it as a first go to like before and I am to the point of not even opening a site if the search comes up with Etsy on the address. I think it’s nothing but a marketing scam! Not all, but many, more than likely when you’re looking for an item and the results come up it isn’t the price for what you searched but a price for something else. Example: a simple cape with your favorite sesame character, personalized, comes up $2 and I when you click on it again it shows a picture of cape with $2 BUT the drop down defines it and it’s really $12. The little mask is $2. They used to call this false advertising but my question is if you have a good product at a reasonable why do you feel the need to scam people, tryingthe price is altered who knows what the product is or looks like? Don’t ruin a good thing like you did for me!! Have some faith in your product and price your asking for it!!!
Shops/Shop Owners very Accommodating/Issue: App Crashes
I love Etsy and use it frequently for myself and for others since it’s easily accessible and I can mail gifts directly to another friend or family and be done. The one issue I’ve experienced is that the app crashes; the app typically crashes after about 30 mins or it becomes “choppy” and there are delays when navigating through the app to different shops, etc. I have about 6 apps that I use on my iPad; I’ve tried to troubleshoot (I.e. delete and download again; utilize updates all the time), but it still occurs. My other apps do not crash or have a similar pattern in any way. I clearly still use it, despite this. Would recommend to anyone. No delays with delivery dates, shop owners very accommodating when I’ve had gifts and inquired about personalizing/changing something that are not even listed with details/rush shipping for last minute gifts.
I read that other people are having issues, but I'm not experiencing any of them. The app is easy to navigate, filtering searches is extremely easy, and making purchases is a cinch. I do wish that items from the same shop were grouped together in the cart. Also the I've found the shipping to be pretty high, especially on small items. I was going to buy a $0.75 item, and the cost of shipping was $3.99, I couldn't justify paying that much money, I was bummed because I really liked the item. Etsy has SO many sellers and people making often costly purchases..the high cost of shipping for many, many shops is often the dealbtraker for me and ill decide against making that/those purchases. Besides that, I absolutely love the app and how it gives me access to SO many awesome shops and exposes me to an extremely wide range of products I wouldn't seen without it.
Refreshing a page
I have been shopping on Etsy for quite a while now and there is one seller in particular which I like buying things from her work is amazing and beautiful and she post items as she finishes them. With that being said her items are also very popular so once her items are posted you instantly have to try and purchase it or it’s gone, but it is hard to do that when her shop has multiple items up for sale, and you can’t see any of them. Within seconds those few items she listed are sold. With not being able to see what was sold. Unfortunately every single time I get on there and she post three or four items at once and you go to refresh the page to see the items that were posted there’s nowhere to refresh there’s no refresh button you cannot slide the screen down to refresh I don’t understand this issue, please fix it!!! I’ve reached out to Etsy a few times and have been told I have to many windows open. That is not the case, I have cleared my browser history and only opened the Etsy website and still the same issue, so very frustrating!!!
Love soooo much💕
I can’t say enough about how amazing Etsy is... it’s so safe to you can pay with PayPal or use your card and Etsy does not share your card information with the shop you buy from keeping you safe as the buyer! On here you can find so many gorgeous and fabulous things. I’ve ordered fine jewelry and live plants, antiques, personalized items, gaming items, a gorgeous collar for my dog who is large and hard to purchase her size. I fell in love with Etsy and many shops on Etsy and as time goes on and occasions come up to buy for people I can always count on going on Etsy to find the most perfect thoughtful gift ever! I did about 90% of my Christmas shopping on Etsy and I have had no issues and things come in a timely fashion sometimes even super quickly. Etsy, I love this site!!!! 💕 Thanks, Katie 💫
Yes. Etsy: Custom & Creative Goods is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,769,892 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Etsy: Custom & Creative Goods Is 22.9/100.
Yes. Etsy: Custom & Creative Goods is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,769,892 Etsy: Custom & Creative Goods User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Etsy: Custom & Creative Goods Is 22.9/100.
Etsy: Custom & Creative Goods works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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