CamHipro Status

Hello all of my cameras stop working since this afternoon. One of them is SSAA-270893-BCFDA My wifi and electricity are both working, but my 4 cameras are all down. Please advice. Thank you!

The microphone has stopped working. I can hear what is said from the camera but there is no sound from my phone to the camera. How can I fix this?

Hi. The camhi pro app will not download on my oppo phone

Hi there, My camera works fine during the day, but has stopped working in the evening for some reason

Can you help i have brought a iegeek 360 camera & download the camhipro app but the intelligent tracking is not on the app What can i do

same problem as countless others cameras dissapear or wont connect!!1

My alert goes off every minute or more. I have had to turn off push notifications due to it constantly going off. Checked for an update and it shows one when I search the app on the store but it won't update. The app shows version info "V:3.0.63 SDK Version:6.2.4"

Good afternoon, I cannot get my AI to work /function properly. The switch is set to on in settings as well as frame object when triggered switch ….neither one is working and I get a lot of false alarms . Is there preset #s to set for this to work properly?? (software version is v21.1 and no updates)

My home security camera has a broken sd port and the card will not stay in slot

How do I register my outside security camera?

I had to do an update and when I did the update, I went to log into my cam Hypro app and it asked for the password. My password has always been the same and when I went to login, it tells me wrong password I have always had this app on my iPhone and on my way tablet I am now neither one of them are working and both of them are telling me the same thing wrong password how do I reset the password or make a new one without having to take the camera down and reset everything help please

Noticed a new update for CamHiPro. Has anyone updated? I am hesitant to since the app is working. Please post your findings. Thanks.

THANK YOU FOR FIXING THE ISSUE! The new new update is working fine! If you’re having issues with your password (it won’t work even if the password is right) RESET CAMERA. Then set it up and it WILL WORK! Thank you again to this company for listening! That’s how you keep returning costumers. 🩷

It has deleted my cameras, I have nothing.

Just installed new update. Thanks for correcting the problem. Seems to be working okay.

A lot of users are having the same problem - cameras disappearing after re-entering them. New update is bad!! Please fix asap!!!!!!

This morning the App on both IOS devices showns NO CAMERAS. I had to re-add these. I did this for all 3 cameras using the UID. One camera came on line. The other two report “wrong password”! If I close the App on my iPhone and reopen it … the cameras are again deleted. I have to re-add. On my Android device, the 3 ZLink cameras connect and go online without problem – as before. Please reply a.s.a.p. and help – these cameras are used for security purposes.

Hiya, All of a sudden the app loses/forgets the cameras. I reload them, set them up and when I go back in the app, they are gone. Loaded all the latest CamHipro app, updated IOS. Still no joy.

Something is definitely not working. I’ve had to reset my security camera 25 times today and I’m not even over exaggerating. I have no idea what’s going on with something with the Wi-Fi is triggering it and I’ve had this camera for about a year and this has never happened. Please fix this because I really do not want to replace yallll

My cameras disappeared from my iPhone phones. It continues to send me notifications but There is a problem... Probably with the latest update. Please fix this asap. Thank you!

I have been using these cameras system for years now. However, after the recent update lost all camera connections. I have installed them but back they are gone the moment you close or refresh the app . I have restarted iPhone, removed and reinstalled the app, resynched all cams and nothing helped, they keep on disappearing while I get a notification that they are still recording but can't see any data. More over, they are available under used device which I have tried to add and use again but still the same issue, they keep on disappearing. Please fix the app ASAP. I was hoping on adding more cameras to my recent system but this made me double think if I want to keep such a system or use one more stable and dependable.

Update lost all camera connections. When you add them back they are gone after you restart app. I have restarted iPhone, removed and reinstalled the app and nothing helps. Please fix app

App updated today and now it’s missing the cameras and saying wrong username and password

I am currently running v4.1.9 with no issues however when using v4.1.14 the app does not save the cameras. I have customers who can’t view their cameras.

New CamHiPro app update does not work! This is ridiculous. Worked fine before update. Had to re-enter my 3 cameras. Then they disappeared. I repeated 2x, deleted and reinstalled app. And now have given up. Please fix asap.

Just update my CamHiPro app on my iPhone 13 Pro and now does not see my cameras. When I reinstalled the three cameras they did work but then disappeared and I had to add all over again. This is ridiculous! New app update is corrupted! Please fix asap!

Hi my app updated last night! And now it won’t accept the username and passwords admin keeps saying wrong password What can I do? Thanks

Buen día Hemos comprado 8 cámaras , pero tenemos problema con los ciclos de grabado, hay 2 que graban casi 20 días, pero las demás pueden variar de 3 a ningún día. No deja modificar las condiciones de video. No deja optimizar la grabación. Requiero su colaboración. Gracias

Parameter settings: no matter how many times I switch the settings to "Main Stream" it will not apply and changes back to "Sub Stream" GRRRRRRR

My Cam hi pro won't rotate left