CamHipro Status

Hello all of my cameras stop working since this afternoon. One of them is SSAA-270893-BCFDA My wifi and electricity are both working, but my 4 cameras are all down. Please advice. Thank you!

The microphone has stopped working. I can hear what is said from the camera but there is no sound from my phone to the camera. How can I fix this?

Hi. The camhi pro app will not download on my oppo phone

Hi there, My camera works fine during the day, but has stopped working in the evening for some reason

Can you help i have brought a iegeek 360 camera & download the camhipro app but the intelligent tracking is not on the app What can i do

same problem as countless others cameras dissapear or wont connect!!1

My alert goes off every minute or more. I have had to turn off push notifications due to it constantly going off. Checked for an update and it shows one when I search the app on the store but it won't update. The app shows version info "V:3.0.63 SDK Version:6.2.4"

Good afternoon, I cannot get my AI to work /function properly. The switch is set to on in settings as well as frame object when triggered switch ….neither one is working and I get a lot of false alarms . Is there preset #s to set for this to work properly?? (software version is v21.1 and no updates)

My home security camera has a broken sd port and the card will not stay in slot

How do I register my outside security camera?

I had to do an update and when I did the update, I went to log into my cam Hypro app and it asked for the password. My password has always been the same and when I went to login, it tells me wrong password I have always had this app on my iPhone and on my way tablet I am now neither one of them are working and both of them are telling me the same thing wrong password how do I reset the password or make a new one without having to take the camera down and reset everything help please

Noticed a new update for CamHiPro. Has anyone updated? I am hesitant to since the app is working. Please post your findings. Thanks.

THANK YOU FOR FIXING THE ISSUE! The new new update is working fine! If you’re having issues with your password (it won’t work even if the password is right) RESET CAMERA. Then set it up and it WILL WORK! Thank you again to this company for listening! That’s how you keep returning costumers. 🩷

It has deleted my cameras, I have nothing.

Just installed new update. Thanks for correcting the problem. Seems to be working okay.

A lot of users are having the same problem - cameras disappearing after re-entering them. New update is bad!! Please fix asap!!!!!!

This morning the App on both IOS devices showns NO CAMERAS. I had to re-add these. I did this for all 3 cameras using the UID. One camera came on line. The other two report “wrong password”! If I close the App on my iPhone and reopen it … the cameras are again deleted. I have to re-add. On my Android device, the 3 ZLink cameras connect and go online without problem – as before. Please reply a.s.a.p. and help – these cameras are used for security purposes.

Hiya, All of a sudden the app loses/forgets the cameras. I reload them, set them up and when I go back in the app, they are gone. Loaded all the latest CamHipro app, updated IOS. Still no joy.

Something is definitely not working. I’ve had to reset my security camera 25 times today and I’m not even over exaggerating. I have no idea what’s going on with something with the Wi-Fi is triggering it and I’ve had this camera for about a year and this has never happened. Please fix this because I really do not want to replace yallll

My cameras disappeared from my iPhone phones. It continues to send me notifications but There is a problem... Probably with the latest update. Please fix this asap. Thank you!

I have been using these cameras system for years now. However, after the recent update lost all camera connections. I have installed them but back they are gone the moment you close or refresh the app . I have restarted iPhone, removed and reinstalled the app, resynched all cams and nothing helped, they keep on disappearing while I get a notification that they are still recording but can't see any data. More over, they are available under used device which I have tried to add and use again but still the same issue, they keep on disappearing. Please fix the app ASAP. I was hoping on adding more cameras to my recent system but this made me double think if I want to keep such a system or use one more stable and dependable.

Update lost all camera connections. When you add them back they are gone after you restart app. I have restarted iPhone, removed and reinstalled the app and nothing helps. Please fix app

App updated today and now it’s missing the cameras and saying wrong username and password

I am currently running v4.1.9 with no issues however when using v4.1.14 the app does not save the cameras. I have customers who can’t view their cameras.

New CamHiPro app update does not work! This is ridiculous. Worked fine before update. Had to re-enter my 3 cameras. Then they disappeared. I repeated 2x, deleted and reinstalled app. And now have given up. Please fix asap.

Just update my CamHiPro app on my iPhone 13 Pro and now does not see my cameras. When I reinstalled the three cameras they did work but then disappeared and I had to add all over again. This is ridiculous! New app update is corrupted! Please fix asap!

Hi my app updated last night! And now it won’t accept the username and passwords admin keeps saying wrong password What can I do? Thanks

Buen día Hemos comprado 8 cámaras , pero tenemos problema con los ciclos de grabado, hay 2 que graban casi 20 días, pero las demás pueden variar de 3 a ningún día. No deja modificar las condiciones de video. No deja optimizar la grabación. Requiero su colaboración. Gracias

Parameter settings: no matter how many times I switch the settings to "Main Stream" it will not apply and changes back to "Sub Stream" GRRRRRRR

My Cam hi pro won't rotate left

Cannot install cams pixel phone keeps saying turn on targeting.

My cam hi pro won’t rotate left or right

Just started this issue a few days ago. Been ok for 2 years. Connection issues. 12v power ok Ethernet cable tested ok but unable to connect. All information correct ie camera ID and router. Nothing has changed at my end ie new devices or router etc what could it be that’s stopping me. Camera reset done several times. Even placed the camera next to the router with a manufactured cable with no luck too. Can you assist please

Camera works great close to the house. Bought additional 1 for the shed. Also bought wifi extender. To increase wifi range in the back yard. But camera will not hook up or recognize the wifi extension. Is there a way to add it the wifi extender. Works fine with modem close to house. But doesn’t work with extender wifi .

The light on the camera has stopped coming on at night. However the camera work and records.

The "Settings" is grayed out so I can't make any changes to the settings. How do I get the settings options back where I have control over them? I using Camhipro through Bluestacks & it worked perfectly before. I got new internet & now I can't change the internet settings on Camhipro.

No longer receiveing push alarms to phone

My camera won't show a motion on the front screen or sound a notification noise but it's recording

Camera faces house and will not rotate.

I get a wrong password when trying to open up camara

Whatever you did with your update please undo it??? The stupid app won't open longer than 5 seconds, and crashes saying it's got a bug. Literally can not use either camera at this time.

App crashing after 5 seconds. One camera just flashes and won't connect. Have 9 cameras but can't access any since your "update".

Camhipro says app has a bug.

When I leave the house my camhipro won't connect either to my 4g or wifi in other places.

The light stop working but everything else is working fine. How do I fix this issue ?

Trying to set up my camera and it keeps telling me wrong password and username. It states that they are both admin on my camera

Hi, message says wrong password. The camera has a password, my router has a password and hicampro has a password. Which one does it want???? thanks.

I can't find th ID numbrer.for the camera, model number HD22M102M Can you please help

My camera just stopped working after I switched adapters and it won't turn back on. Whenever I plugged in either adapter the lights on the camera would flicker for a second after that I can't get no connection and there is no sign it is powered on

Camera night light don’t work. Have two cámaras and the other one lights turn on at night.

Have had 2 cameras installed for over a year now and first the back yard camera went off line and can't get it to reconnect then months later the front camera went off line and cant get it to reconnect. Both were working fine then all of a sudden went off line and wont come back up. Tried deleting camera and then add back in system and still won't work. Tried unplugging camera from power then plugging back in and still can't get it to come back on line.

Camera disconnected and won't come on

Camhipro is offline and won't connect

My camera rotates up and down but will not go side to side I noticed someone else had the same problem.

Camera was working fine then stopped. It keeps saying offline even though it is plugged in and internet is working

app is not recognizing my email, says test failed everything is correct in settings, haven't changed a thing

Camera will not connect, have tried the reset button but it still doesn’t work. It is only 2 weeks old

Several days ago the two cameras I have using Cami Hipro stopped connecting to the app. I rebooted both cameras twice, no connection. There is no update for the app.

My camhipro app stopped working, I have updatedone the app but it is still not working. Camera sensors still work fine but can not view anything as the app has stopped.

Will not track anymore.

hi . I have an ie Geek camera on the outside of my property. It has worked fine since purchaseed last sept but now it connects but continuous buffering. I have disconnected from mains and left for a while, no difference, HELP

My Camhipro keeps facing the wall I have tried a reboot and reset but still it won’t move. Ipcam C6F0SgZ3N0PhL2 it has the latest software. If you could help fix this issue I would appreciate it, the camera is only 6 months old bought from Amazon. Kind Regards Gary Ward

I cannot connect my camera to the shops wifi. All the surrounding businesses wifi come up in the options, but not ours that is right next to it. Thus, we have to be in the shop connected to the camera itself to see anything, which defeats the purpose of having it. Help, please.

Camera rotates toward the house and will not rotate back to the area it supposed to surveil. The camera is “stuck.” It moves up and down without any issue, but will not rotate side to side. How do I fix this?