Are you having issues? Select the issue you are having below and provide feedback to Meta Business Suite.
- Poor customer service
- No longer able to post backgrounds
- Photos from all pages get dumped into one place
- Difficult to edit appointment times
- Sending reminders one hour off from actual appointment times
- Bugs with the app
Since the evening of Nov 18th, when I last used the Meta planner page, it won't load and just shows the spinning circle. Can't see what I've scheduled, can't schedule new. When the content page loads, it doesn't show posts that were posted by the planner app on the 19th, even though I know they did in fact post to their intended group locations. Please help. The FB account is @thedapperdoerllc. Thank you.
You guys will allow me to buy more ads but won't allow me to complete my shop. Last night while creating a catalog, your system kicked me out when it was almost complete and forced me to start all over. That as you can imagine is a serious inconvenience and time-consuming, not to mention greedy. Now I'm trying to produce a catalog quickly so it doesn't happen again and I get a message saying the page is not available. I really don't understand the reason for all of the obstacles. Please explain. If you don't want me to make a shop just say it. This is annoying.
I'm not sure if my business page was hacked but I cannot access the page. I keep getting a message that says I don't have access to a facebook page but clearly I do!
I am a Virtual assistant and have access to my clients Facebook and business suite. Up until today this has not been an issue. Today i am unable to access certain clients business suite. This means i am unable to schedule posts or access anything through Business suite. Can someone let me know how i can get this access back.
Taking too long uploading images
Meta Business suite planner is not working so i can't see what i have planned
Planner not opening, just got the loading circle, all other pages loading
Just a blank screen when I click on meta business suite for last week-very irritating
Meta business suit on my tablet just open few pictures in gallery .I cannot choose photo to add in post. While in message all photos opene.
Since updating IPhone 11's most recent update the Meta Business Suite app is not showing any posts I now make. Is there a "fix" for this?
Feeds for business accounts in Business Suite are not updated on iPhone. Last posts shown are from September. I’ve updated to latest IOS and still can’t get recent posts to show.
Since i've updated Meta Business Suite on the 11th..i cannot load anymore photos nor vidéos vié Photo Gallery in Android ( Share Menu). The App do not show anymore into the app list . Installed/ Uninstalled million times, updated android, even installed Creator Suite and he has the same issue!! I still can share to Facebook (Timeline, Groupes, Messenger) but non on FACEBOOK PAGES. If i try to share directly with the app opened, the photo/vidéo gallery shows only last 12 items. I got headaches ever since the 11th!!
Photos and Videos do not show on created posts, cannot publish anything but simple text. A blank screen and grayed out buttons are all that show, unless I do only text. Cleared cache, turned off ad blocker, turned off all security still nothing. So far Meta business Suite is a complete waste of time.
I have been trying to schedule posts since Thursday, but when I click the button to do so, a blank screen appears regardless of browser, account or whether I log out and back in. I can schedule stories perfectly fine, but posts just direct me to a blank screen within the site.
Trying to schedule posts as usual, but now, at least on desktop, regardless of browser, every time I click "Schedule Post", the usual popup to do so appears - but only briefly for a split second, before disappearing. Can't figure out what to do. Extremely frustrating UI as it is.
When I go to schedule a post it posts it to a different time and date than the one I chose. I make sure it's scheduled when I'm creating the post, but then it posts it on Friday (for example) when I schedule it for Tuesday. When I go to change the date, it is no longer available when I go to change it in the editor.
Was urged by instagram and facebook to create Meta Business Suite Account, but it is useless. Never uploads photos, waste of my time keeping retrying to create posts. Out of patience with it after 20 mins trying on a desktop pc. Not even going to attempt it on a fiddly phone keyboard. Looking at all the reported recent issues here you should stop automated suggestions to businesses to start using it, and take it down until it actually works. Its just embarrassing as it is now. A business hinderer, not helper.
We are having trouble with being able to tag all of our new products and some older products we have through business suite app. We use Shopify at our store and it lets us tag on our regular facebook and Instagram pages but not through our business suite app
I keep trying to create a post on Meta Business Suite but then when I click "publish now" or "schedule" it does nothing. I have been trying for three days and cannot get the platform to work.
Meta business suite app is not providing an option to schedule post on Instagram. Scheduled posts and posts through the business suite only posts to Facebook and not Instagram
I schedule stories and Business Suite posts in random order, even tho I add them one by one the way I used to do before so they'll appear in the correct order. Lately, besides posting in random order, it misses 6 posts out of 10. Completely useless!
I have not been able to schedule posts in advance for the past two days. I receive a message stating "We are having issues processing your request." Please advise how to correct.
Possibility to choose thumbnails has gone?
I cant use the app anymore, my facebook account keeps crashing and error warnings pops out. It''s annoying, this is what we use at work and I cant do any work because of this. Please fix ASAP, I MIGHT LOSE MY JOB BECAUSE OF THIS.
Business suite won't allow me to reply to comments. When I click reply I get the loading screen and thats it. I've deleted and reinstalled 3 times and no better.
Trying to just make a post not an ad. I tried to make a video using a photo added text, logo and action but when it loaded it just put up map of our business.
Getting repetitive notifications every minute for the past 3 hours from the same person
I have been getting calls from customers telling me that they have messaged me days and weeks ago asking why I am not responding. I have no new messages in my inbox from them. They are showing the automatic response from my page on their side but i am not seeing anything here I need a fix!
Business suite is telling me I don't have an account but I've had a page for 4 years with no issues
Can not open my INBOX to answer customer
Complete guide to troubleshoot Meta Business Suite app on iOS and Android devices. Solve all Meta Business Suite app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Facebook, Inc., developers of Meta Business Suite.
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