Contact CamHi Support

Это короче шляпа полная из 5 камер не подключается не одна,сигнал вай фай слабый,никакой,не рекомендую,поддержки тоже нету,качество фуфло

For months now, we have been trying to reset the password for our cameras, but have not been able to because we don't remember the old password. We were unable to do so online and either was the individual we spoke to at the customer service number. We have even had the same technician come to our house twice to see if it could be reset and was unsuccessful both times (the second time he came, he brought another technician with him). We have 3 cameras total. On the app, one is showing as "disconnected", one says I have the "wrong password" and the other says I'm "online". I am able to use the online one, however, the password is starred out, so I can't see what it is. Please advise of the procedure of resetting our password and also reconnecting the camera that is showing as disconnected. Thank you, Oskar Shindel

For months now, we have been trying to reset the password for our cameras, but have not been able to because we don't remember the old password. We were unable to do so online and either was the individual we spoke to at the customer service number. We have even had the same technician come to our house twice to see if it could be reset and was unsuccessful both times (the second time he came, he brought another technician with him). We have 3 cameras total. On the app, one is showing as "disconnected", one says I have the "wrong password" and the other says I'm "online". I am able to use the online one, however, the password is starred out, so I can't see what it is. Please advise of the procedure of resetting our password and also reconnecting the camera that is showing as disconnected. Thank you, Steve Smoley

How do I get technical support with my CamHi camera please? I’m happy to pay for help but there doesn’t seem to be a company I can go to? I don’t need to buy a new one.

i received an email stating if i uploaded a picture and left a review i would get a amazon gift card. I still have not received it. Please contact me at amandamain622@redacted

i have 6 cameras running the Camhi program. everything works fine cept the email alerts. i recivie then for 1hr, then they stop for 1 hr. that goes on all day. ive reset the cameras dozens on times,reinstalled the program,used a older and the new program.......same thing.i have looked for a setting to make the cameras do that...but why would you want that. ive also changer email address........same thing. I CANT FIGUER IT OUT.....HELP

My four Camhi ptz camera one is writing wrong password after reset still the same

I have purchased a 4g camera I believe and I’m having a lot off trouble connecting it can you please email and help me with setting up the camera thanks

Hi, I have 2 cameras set up, they’re connected to my phone and my fiancés phone. When I connected the cameras to my phone, one of the cameras stopped working on my fiancés phone, and when we try to log him back into it, it keeps saying wrong password. how do i reset the password, without knowing what the password is?

cannot get ftp to work

I cannot have email from the camera. Test fail with every combination. Same paranethers are ok for other three camm

I installed camera last year and slowly this year I lost all recording capabilities i could not see anything previously recorded I kep getting messages that card was not inserted. So I rebooted the camera and now I have nothing unfortunately I can find manual so I hope I can get help to get me back on line

Moved to a new house and want to know how do I connect my cameras to my new wife

for some reason the camera disconnected from the internet and I cannot get it to reconnect. I've unplugged it, pushed the reset button, restarted the router. Nothing has worked. I'm a senior female who lives alone, I rely on that camera, please get back to me asap

How do I reset my password from the original one created? I don't remember what the original password is. Please help! Thank you.

I have been trying to set up email settings for Apple Mail. I cannot get it to test successfully. Can you give me the settings for this?

I can't get the camera to work

Please help! I changed phones and on my new phone the app found my camera but it's saying wrong password. I've tried reinstalling but that didn't help. Thank you in advance for your help.

I have changed mobil telephone - downloaded CamHi for Android. I have lost the QR-kode on the camera. How can I connect it without QR ?

For got pass word app has CamHi camera I’d number in it won’t let me Connect to Wi-Fi even though I Deleted app and tried to do a fresh start it’s still stuck

I have forgotten my password even though I am logged in to my camera on my phone. How can I recover this?

Won’t format my 128gb micro sd card

I need a phone # to talk to a tech about an error message I keep getting when trying to reinstall my cameras both of my cameras are not connecting