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  2024-10-29

CamHi Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: servi Click to view

Website: 🌍 Visit CamHi Website

Privacy Policy: http://www.hichip.org/privacy_en.html

Developer: franck








27 Most reported problems 😔💔

2.7 out of 5
Petra Schreiner
2025-01-31

Reset button will not work

Иван
2024-10-16

Это короче шляпа полная из 5 камер не подключается не одна,сигнал вай фай слабый,никакой,не рекомендую,поддержки тоже нету,качес... Show more

Оскар
2024-10-15

For months now, we have been trying to reset the password for our cameras, but have not been able to because we don't remember t... Show more

Steven M Smoley
2024-02-13

For months now, we have been trying to reset the password for our cameras, but have not been able to because we don't remember t... Show more

Johnson
2024-02-13

How do I get technical support with my CamHi camera please? I’m happy to pay for help but there doesn’t seem to be a company I c... Show more

Amanda Renee Main
2023-12-09

i received an email stating if i uploaded a picture and left a review i would get a amazon gift card. I still have not received... Show more

Dave
2023-12-07

i have 6 cameras running the Camhi program. everything works fine cept the email alerts. i recivie then for 1hr, then they stop ... Show more

KINGSLEY MBAZULIKE
2023-10-08

My four Camhi ptz camera one is writing wrong password after reset still the same

Mohamad Dris
2023-08-29

I have purchased a 4g camera I believe and I’m having a lot off trouble connecting it can you please email and help me with sett... Show more

Mandy
2023-08-20

Hi, I have 2 cameras set up, they’re connected to my phone and my fiancés phone. When I connected the cameras to my phone, one ... Show more

Grahame Tierney
2023-05-25

cannot get ftp to work

Giovanna Larosa
2023-05-20

I cannot have email from the camera. Test fail with every combination. Same paranethers are ok for other three camm

... Show more
Gino Tittarelli
2022-12-12

I installed camera last year and slowly this year I lost all recording capabilities i could not see anything previously recorde... Show more

Fabian Smith
2022-11-13

Moved to a new house and want to know how do I connect my cameras to my new wife

Glenda Peart
2022-08-21

for some reason the camera disconnected from the internet and I cannot get it to reconnect. I've unplugged it, pushed the reset... Show more

Aisha
2022-07-05

How do I reset my password from the original one created? I don't remember what the original password is. Please help! Thank you... Show more

Steve Rumpp
2022-07-03

I have been trying to set up email settings for Apple Mail. I cannot get it to test successfully. Can you give me the settings f... Show more

Beverley Thompson
2022-06-10

I can't get the camera to work

Tonya
2022-03-12

Please help! I changed phones and on my new phone the app found my camera but it's saying wrong password. I've tried reinstallin... Show more

Sigurd Viken
2022-01-29

I have changed mobil telephone - downloaded CamHi for Android. I have lost the QR-kode on the camera. How can I connect it witho... Show more

Steve
2022-01-09

For got pass word app has CamHi camera I’d number in it won’t let me Connect to Wi-Fi even though I Deleted app and tried to do ... Show more

Padraic Doherty
2021-12-20

I have forgotten my password even though I am logged in to my camera on my phone. How can I recover this?

... Show more
Dylan Ryan
2021-12-17

Won’t format my 128gb micro sd card

Steve Bishop
2021-08-26

I need a phone # to talk to a tech about an error message I keep getting when trying to reinstall my cameras both of my cameras ... Show more

Aspect Ratio is Terrible

2022-10-13

by David Coleman

The app is easy to configure, which is good. The observed image on an iPhone looks great. Problematically, the image observed on an iPad is just terrible. The aspect ratio is not preserved, and the image is horribly distorted. I would give a significantly better rating once this is fixed. Thnx... Show more

Malicious app stealing information.

2022-10-20

by 100users

I am a network engineer. This app is forcing location privileges on your phone that are NOT associated with the operation of the camera or app. And prevent the app from operating if you decline. When the app is working, it’s terrible. Do not waste your time and jeopardize your security. There are ... Show more

This app is crap.

2022-10-27

by Ajax_9871

There are a bunch of features on this version of the app that is not compatible with the sv3c wireless camera. Like taking pictures or recording when motion is detected. I even have a new 64 gig SD card installed in the camera and I can only view it while I'm away. I want the camera to record autom... Show more


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  1. Pulling issues faced by users like you is a good way to draw attention of CamHi to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CamHi customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CamHi.


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