ShipStation Mobile Reviews

ShipStation Mobile Reviews

Published by on 2021-06-06

ShipStation Mobile gives you the power of ShipStation wherever you go. MANAGE
ORDERS • Import all your orders • Scan barcodes to find orders fast • Edit
& verify addresses • Hold or cancel orders • Apply bulk actions and
presets CREATE LABELS • Create & print shipping labels • View & p...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

ShipStation Mobile Reviews

  • By

    If everything worked..

    This app would be my most used app if it worked smoothly. Anytime I create a label and have to add the dimensions in the package field I have to exit out after each number I enter as the pop up box does not let you scroll up or down or move to the next field. A couple of updates ago, the app finally let you add additional funds but now that function is no longer working. Even after all updated this app causes more of a headache than making it a smooth transition while on the go. Even printing is a hassle as I have to email myself a pdf to print. Please fix these issues and then it would be one amazing app!

  • By

    Great service, not so great app

    I love ShipStation’s service.... but only on my laptop. The mobile (and iPad) versions are unfortunately awful. It’s difficult to enter items in some of the fields, I can’t ship internationally, and it’s generally an incomplete interface. Printing a label is a headache, half the options don’t work so I have to MacGyver a workaround by emailing the label to myself and printing from there. The app at least semi-works, as the website via iPad is unworkable, I can’t even log in. I want so bad for it to work, because I use an iPad for literally everything else with my business, so it would be great for ShipStation to also work seamlessly. I have hope they’ll update it though and then I’ll be stoked to up my review to 5 stars.

  • By

    Tracking number fail

    For some god forsaken reason the app won’t let me can see detailed tracking info/estimated delivery dates/etc. so I’m sitting here manually typing in a super long tracking number. I should be able to either click on a tracking number and be taken to the shipping carrier’s site or at least be allowed to copy the number to paste it into my web browser.

  • By

    Good app but could be better

    I have been using this app for like 6 months now. I love being able to see my orders all in one place. It’s fairly easy to use. The reason why I didn’t do a 5 star rating is it doesn’t auto update the orders like I ask it to. I need to manually go in and refresh it to pull new orders in. Even the option says to auto pull but it doesn’t.

  • By

    Great App with few problems!

    We use SS to move about 1,000 - 1,500 packages a month. We’ve used them for about 18-months and only had 3-4 days of down time due to a PayPal connectivity error. These were resolved with solid communication.

  • By

    Great customer service

    Just started with ship station and customer service was wonderful helping me get set up. Have already started using and love being able to do it all from home.

  • By

    Love it!

    I love this app! It's made shipping on the go so convenient! The fact that I'm able to copy tracking numbers with a click and print labels straight from my phone has been such a time saver.

  • By

    Can’t track a package!?

    This app is missing one of the most basic shipping features; package tracking for shipped packages. Let’s say you’re on the go and a customer requests tracking info. You can’t find it here, except as history which is a non-copiable field. This is a huge oversight on the app, meanwhile the mobile version of the site is non existent and unusable on even a larger iPhone display.

  • By

    Developers don't even know what iOS they're using

    App locked itself (Requires iOS 11, not iOS 9) I made the mistake of updating. The app is now permanently locked into an error cycle. This is because it claims (in error message) that the app requires iOS 11. Even the specs on this page still say "Requires iOS 9." Normal apps don't have this problem because the App Store will not allow you to download something with requirements past your current iOS. Often the store will then offer to let you download an older version that matches your iOS (if the developer allows that option). So ShipStation didn't set the requirement correctly, I'm guessing. Based on my experience with ShipStation (desktop), I'm not surprised. And that's sad.

  • By

    No way to look up tracking number

    It’s the best I have for mobile - but that’s because ShipStation Web is literally unusable on iPhone. In 2018. Regardless, it’ll do some things well, but one inexplicable omission is the functionality to find an order’s tracking number. In a shipping app. Yes, you read that right. It’s like no one who planned or developed this has ever spent a day in a fulfillment center. Add this simple feature, and I’ll review the rest fairly.

  • By

    Need tracking on orders tab

    Often, I can’t find shipped orders under shipped. It’s weird but I don’t know why. There needs to be a similar version of what’s on the shipped tab (on the “shipped” orders tab) which allows to copy and paste the tracking. That would be very useful.

  • By

    App vs website

    I can’t live without the SS app🙂 Wishing the desktop team would let me email an invoice like in the app. I am hesitant to look for other shipping software because I love seeing my orders in the app.

  • By

    Please add tracking numbers in orders

    Please add the ability to see the tracking numbers within orders. This is hard to believe its not already here!

  • By

    Great Tool for Saving on Shippings!

    I like this app. Easy to use and saved me a lot on international courier cost. Worry free on labels and one click print are the best I’ve seen in the market. I’ll give five star if automatic real time order sync up could be possible.

  • By

    Easy app to use while on-the-go.

    I usually use ShipStation from the main workstation but if I need to check up on anything, this app helps me monitor and track shipments

A better way to Contact apps

You can now contact ShipStation Mobile customer service directly
via Email using our new site -

Contact ShipStation Mobile directly

Is ShipStation Mobile Safe?

Yes. ShipStation Mobile is very safe to use. This is based on our NLP (Natural language processing) analysis of over 3,695 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for ShipStation Mobile Is 61.8/100.

Is ShipStation Mobile Legit?

Yes. ShipStation Mobile is a totally legit app. This conclusion was arrived at by running over 3,695 ShipStation Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ShipStation Mobile Is 61.8/100.

Is ShipStation Mobile not working?

ShipStation Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with ShipStation Mobile? Report Issue

Leave a comment:

Why should I report an Issue with ShipStation Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of ShipStation Mobile to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ShipStation Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShipStation Mobile.

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